"Customers who aren't sure where to shop are more confident to shop with us because we have great reviews & because we participate in the process." -Henry Posner, B&H Photo. $200M+/year
"We have seen an increase in conversion to sale of 233% for customers who read our ResellerRatings reviews. We wouldn't be there without ResellerRatings." -Monica Runstrom, DrillSpot
"It is very turnkey, very easy to get involved with. We used Bizrate, but their implementation turned us off. Our customers are truly thankful that we're asking for their input." -Mark Carson, FatBrainToys
Generate Reviews, Boost Sales & Conversions
What is it?
Our checkout Exit Survey asks your customers if they would like to write a review, and follows up in 7 days to obtain it. It generates 15,000 reviews per month with an average rating of 9.7/10. Set it up today - it takes only minutes to add a few lines of Javascript to your thank you confirmation page.
Why you should use it!
Top Internet Retailers, with revenues from $100M-$65B+, including Home Depot, Newegg, B&H Photo-Video, and Adorama, use the exit survey. MacMall.com used the exit survey to increase their rating by 60% in two months. It's the #1 way to generate reviews.
Positive SEO: Contrast Complaint Sites with Our 15 Years of Authority
Combat Negative Keyword Searches
Our five star rating for 1000Bulbs.com, as the #1 result, is dominating the negative complaint sites for this example search, "1000bulbs scam".
Counteract negative consumer venting sites like RipoffReport, Complaintsboard, or PissedConsumer? For keywords such as "scam" or "complaints", we're usually on page 1 of the search results and often the #1 result. Earn a high rating at ResellerRatings and inject it as brand-saving contrast to the negative venting sites.
"Reviews" Keyword Searches
We rank very highly, usually #1, for the name of your store + reviews, as shown by this example search for "1000bulbs reviews".
Consumers who arrived at your site from any marketing channel, open Google.com in a new window, search to check your reputation, and use ResellerRatings to decide whether or not to buy, 40,000 times per day.
Customers Love Us Seal: Lift Conversion to Sale
What is it?
The Customers Love Us seal is a small graphic for display within the "first fold" of your site to convey to shoppers that you're an upstanding trusted retailer, according to your customers, who have rated you at ResellerRatings. Clicking on the seal shows a detailed explanation in a popup window, without taking the customer away from your site.
Why you should use it!
In tests on merchant partner sites, we've measured our seal to outperform McAfee Site Secure(tm) in lifting conversion to sale rates. Display our seal alongside 3rd party security seals to address consumer concerns over trust and security together for maximum CTR lift.
Manage Your Reviews and Reputation
Invoice Numbers
Reviewers, revealed! View order number associated with each review to verify with your records, resolve issues, or offer thanks.
Email Customers
Send emails to reviewers via our site to address issues, engage your customers, thank your fans.
Flag Reviews
Flag reviews from non-customers (or for other violations of our terms) for possible removal.
Participation Badge
Proudly displays a prominant green checkmark icon that indicates to customers that your company actively monitors and responds to feedback.
Public Reply Comments
Post a public comment in reply to a customer's review. Appears prominantly, indented and highlighted beneath the review, identifying you as a rep.
Email Alerts
Receive email alerts about new reviews, and review edits, posted by your customers to your ResellerRatings reviews page.
Lift Conversion to Sale with Widgets and Badges for Your Site
Customers Love Us Seal
(for qualifying merchants)
1,989 Merchants Subscribe. Here's How They Succeed.
Add Our Checkout Exit Survey
Continually generate a fresh supply of reviews. Shoppers want to see a high ratio of positive to negative reviews, and a big volume. Push reviews to page two. Dilute single reviews.
Use Google Product & Bing Feeds
Upload your feeds for free to those engines, then take advantage of our ratings syndication to get more clicks and sales.
Contact Reviewers
Reach out to resolve any issues. Satisfied customers write positive reviews.
Flag Reviews
We'll contact them to obtain their order confirmation, and remove if none is provided.
Post Public Replies
If you do happen to receive a negative review, post a reply to let others know that you're on it.
Display Widgets and Badges
These symbols of our trusted third party verification inspire confidence and increases conversion to sale.
Add the Exit Survey to your Order Confirmations
This is a quick way to generate many reviews and ensure your customers leave a review. Not only can you have the
exit survey pop-up on order confirmation, but can also elegantly remind customers to leave a survey in your order confirmation email. .
Contact Positive Reviewers
If someone is leaving you a positive review, they went out of their way to say thanks. If you did the same, you'll solidify a true fan.
Frequently Asked Questions
Is there a long term commitment?
Nope! It's month-to-month.
Are there per-user fees?
Each subscription can have an unlimited number of users. If you have more than one storefront and want to manage each as a separate reviews page, each requires its own subscription.
See Our Plans & Pricing
Limited Time, 30 Day Trial Offer
34,422 stores
1,064,400 reviews
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