ResellerRatings is the Leading Platform to Establish Consumer Trust

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Over 1,989 merchants partake in our Merchant Member program. Why? Because it's an unprecedented set of features that allows syndication of reviews to 3rd party shopping sites, Google Products, and Bing, that help you convert thousands of customer voices and interactions to sales.

The most far reaching syndicated reviews

Bing Product + Your Reviews

We are the sole provider of ratings to Bing Shopping: No one else is. Bing feeds hundreds of thousands of shoppers through it's product search every day.

Google Products

ResellerRatings accounts for some of the largest portion of store reviews for Google. Our reviews are syndicated to where your customers start shopping.

Power your Google rank and SEO

We have over a decade of organic SEO working for you. Go ahead, type in your store name and keyword 'ratings', you'll most likely find our review of your store in the top ten list. That means we live and start where your customers begin.

Generate the most authentic reviews

Exit Survey - We do the follow-up

The most important tool in your box for generating hundreds of reviews. Add our exit survey popup to your order confirmation page following checkout. It's just a few lines of javascript to copy and paste. It allows your customers to opt-in to our feedback survey a week post-purchase.

Verify review authenticity

Ability to view invoice numbers of reviewers to verify purchase with your company's records. Removes anonymity in order to resolve an issue or offer thanks.

Flag Reviews for Removal

Flag reviews from non-customers or reviews that otherwise violate our published Terms of Use policies for review and possible removal

Hidden Gems - See Inactive Reviews

Sometimes a customer will leave a review and forget to verify their account. Gain access to all inactive reviews and remind the customer to activate their account.

Two Day Review Buffer

Merchant Members have a window of 48-hours to preview new reviews and contact the reviewer before the public can see the post. This includes a 48-hour turnaround processing time on flagged reviews.

Pre-populate Order Numbers and Purchase Dates

Merchant members can increase review acquisition by making it easier on customers. Pre-populate their review order numbers and transaction dates easily using our system and don't have them scrambling to find their receipts come time to write a review.

Direct Contact - Email Reviewers

Send email directly to your customers instead of only posting public comments. Resolve their problems quickly.

Alerts - When You Need to Know

Receive email alerts about new reviews posted by customers to your page or changes made to past reviews. No need to log in 20 times a day, we'll let you know when anything on your ratings or reviews changes.

Public Comments For All to See

All registered merchants can post a public response to each customer review. Resolve current issues and showcase your active participation in a public forum for all future customers to see.

Branding and Visibility

Elite Merchant Badge

Earned by merchants who maintain superior customer service ratings, a ResellerRatings /eliteCustomer Certified Seal is available to display on your reviews page boosting customer confidence.

Shout "Yes We Care!" - Participating Merchant Badge

This puts you front and center on ResellerRatings for people to click and see. Proudly displays a prominent green checkmark icon that indicates to customers that your company is an active Merchant Member who monitors and responds to feedback.

Customers Love YOU Seal

Kill cart abandonment. Add our seal to your site to let shoppers know that your customer service is loved. Shoppers who trust you are more likely to click "checkout".

Ratings in a Flash (Widget)

Showcase ratings and/or reviews on your website with a dynamic and interactive flash widget that automatically updates.

Branding & Customization

Embolden your company name in the store listing and get listed in our Merchant Member Directory. Customize an HTML banner on your reviews page. Post contact info, payment & shipping methods and more.

Dashboard Insights

Information is key to your success. Gain access to a Competitors View and a detailed customer survey view of our 40+ questions about your company.

Support and Help

We incentivize customer review acquisition

Unlike other companies out there we reward your customers for giving you feedback. ResellerRatings holds a weekly drawing of giveaways (currently the iPad) to incentivize qualified customers to write reviews. Use our giveaways to encourage your customers to leave YOU feedback and leave the bill for us.

Meet Your Dedicated Account Manager

Merchant Members have a dedicated account manager. Don't hesitate to direct any questions or comments that you may have to them.

Ring up our Toll Free Support Line

For medium and large merchants, contact ResellerRatings 5 days a week during business hours to discuss questions about reviews, policies, flags, and get advice on how to maximize ResellerRatings tools.

Solutions for Merchants

reseller ratings reputation and trust Actively monitor reviews, satisfy customers by contacting reviewers to resolve issues, and post public replies to reviews, by participating in the ResellerRatings Merchant Members program.