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abesofmaine.com

Consumer Electronics

Rating 7.82/10 229 reviews
(3,226 lifetime reviews)

7.82/100 (6-month rating)
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Abe's of Maine is a merchant member
Abe's of Maine participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,956 merchant members.
 
 

All Customer Reviews (3,226)

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Rating 10/10 5/5
modified review posted May-14-2012

"Perfect Transaction

Needed a SDHC card for a new camera that my wife recently purchased. Searched the web and found that Abe's of Maine had exactly what I wanted at a great price with free shipping. Placed the order and before I knew it, it arrived at my door. Steve G even sent a follow-up email to assure my satisfaction. Can't get any better than that! I will be back when the need arises."

Rating 10/10 5/5
modified review posted May-14-2012

"This is my first experience with a discount online retail outlet not base in NY City. What a great find this website was. No waiting a month for shipment as I have previously experienced. Excellent expedited shipping and no hassle, no upsells, and no annoying phone calls. Great prices, no hoky business practices as thos NYC sites seem to all subscribe to, and they actually followed up with me and asked i review my experience. Five Stars and I will gladly do business with them again."

Rating 10/10 5/5
modified review posted May-14-2012

"Abe's was extremely easy to do business with. The whole experience was hassle-free. The shipping was quite prompt as promised. Looking forward to future dealings as kitchen progress continues."

Rating 10/10 5/5
modified review posted May-13-2012

"When I decided to buy another camera, I immediately thought of Abe's of Maine. I have bought lenses and filters from them in the past, as well as stereo equipment, and without hesitation, I knew who to call this time. I forgot about Saturday closings, and yesterday was filled with anticipation. I couldn't wait to call this morning. Roy was my rep, he took my order, offered great knowledge about product and uses, and offered upgrades and warranties. I declined at first, thought for a minute and called back. Was greeted with the same courtesies and offers. Great experience. My only electronics store. Will definitely use again. Thanks Roy and thanks Abe's of Maine."

modified review This review was modified by marcol0530 on May 13 2012 01:40:19 PM
Rating 10/10 5/5
modified review posted May-11-2012

"Great store great prices and service. Just ordered Weber charcoal grill with associate Roy who was very patient with me since I wear two hearing aides so it was great having a associate with great patience. This my second order at Abe's both service and products were great."

Rating 10/10 5/5
modified review posted May-10-2012

"I worked with Jacob Anderson regarding a problem with a camera I purchased recently. He was very patient and thorough in assisting me with my questions. He helped me solve the issue even though it took him over 20 minutes. Great job."

Rating 10/10 5/5
modified review posted May-10-2012

"I carelessly ordered the wrong model of a camera. The camera I wanted was acclaimed by PC World web site. To fix the order I contacted Abe's with the number on the confirmation screen. Representative Roy Rivers answered and fixed the order. In addition, Roy suggested several improvements and optional items I would not have known about. The result was I'm getting a very good price on the camera and options and could not be more delighted. "

Rating 10/10 5/5
modified review posted May-10-2012

"I called Abes of Maine to get a copy of an invoice from a previous purchase. Jacob answered the phone and was very pleasant. He patiently helped me with the invoice, stayed on the phone with me until I received the email, and was a pleasure to speak to. Great customer service skills! "

modified review This review was modified by happycustomer5 on May 10 2012 01:10:44 PM
Rating 2/10 1/5
modified review posted May-09-2012

"My experience with Abe's of Maine started out bad, then got much worse but then got better at the very end. First I've recommended Abe's of Maine to friends of mine and they've made purchases. Abe's prices are very good and they carry a decent selection so I decided to make my first purchase with them which was a Panasonic 55GT50 Plasma TV. This was my first TV and I was very excited so I ordered it from their website. 2 days later I received an email from them demanding that I call them ASAP. A pushy salesman answered trying to push the extended warranty down my throat and then he lied about the manufacturer's warranty in order to scare me. Then when the TV shipped the tracking info never got updated even after 10 days. I called the shipping company which I paid an extra $49 for and they said they have no information as to where my TV was. I called Abe's of Maine and the "customer service manager" was very rude to me and talked down to me as if it was a privilege to buy from his store. After I threatened to cancel due to his attitude he apologized contacted the shipping company and set my delivery date for the following day. On the delivery day the trucking company was an hour late and they never called me to say they would be late. After they delivered the TV they never once apologized. I called Abe's again and spoke with JACOB. I was very upset and Jacob was very nice. I told him I wanted a refund of my shipping fees based on what happened. I told him of my entire bad experience with Abe's of Maine and he was very apologetic about it and refunded me the money. He was very friendly and invited me to come back as a customer in the future. He made no excuses for the poor service I received. If I ever buy from Abe's again it will be because of the great service I received from JACOB. If anyone wants to buy something from this place call them on the phone and only ask for JACOB.

UPDATE:!!!!!!!!! Now, JACOB is giving poor service. At this point I think he is being forced by his manager to get me to change my review on Resellerratings. JACOB called me several times trying to get me to remove my negative review on Resellerratings. He said his boss wasn't happy about it and they want me to either change it something positive or completely remove my post. They said they would give me a free extended warranty if I were to remove my review completely. They are trying to persuade customers to hide their bad experiences with Abe's of Maine in order to make their ratings look good on Resellerratings.com. IF CUSTOMERS DON'T SPEAK UP OTHER CUSTOMERS WILL GET BURNED.
DO NOT TRUST THIS PLACE. DO NOT BUY!!!! YOU WILL BE SORRY. I am reporting them to the Better Business Bureau today for unethical practices. THEIR GOOD PRICES COME WITH BAD SERVICE! "

modified review This review was modified by Hldano on May 14 2012 10:54:41 AM
idfubar's Avatar
Concord, CA
Rating 10/10 5/5
modified review posted May-08-2012

"No complaints; merchant even offered a coupon for future purchases."

 
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