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"Buyer beware, at the end of the day, you get what you pay for. With these guys, not even that. I have dealt directly with the owner and he is arrogant. The employess are a reflection of the owner. They start out nice, but when things don't go well, they ignore your emails or cop an attitude. I will never deal with this company again. I would have written the review sooner, but I finally found the Invoice #. Do not believe they have items in stock that they say they do. If you want refurb, this is not where you want to purchase it from."
"Ordered two BOSTON ACOUSTICS Model 25 Sound Bars with the Wireless Subwoofer. Order was confirmed, even sent a confirmation email. A day later I get the below email stating the order was cancelled. This was in stock product, the below email is not acceptable at all. I would never buy anything else from them. Here is the lame email:
---------------------- Dear M________,
We thought you'd like to know that one or more items from your order MAS1xxxxxx have been canceled. You can track the status of this order and any other orders placed with us by viewing Your Account at: https://www.accessories4less.com/index.php?page=myhistory
For your reference, here is a summary of your order:
The following item(s) have been canceled: Package 1 Qty: 2 Item: BOSTVEEM25B (TVee Model 25 Sleek Sound Bar and Wireless Subwoofer - BOSTON ACOUSTICS)
Thank you for shopping with us. ---------------------"
"I generally don't do review,however I feel Accessories4less deserve a rave review.I ordered a refurb Onkyo (they are an authorized dealer).I found out that the receiver was defective. I sent an inquire over e-mail and Mark, sales manager, quickly responded back to me. After few emails back and forth and quick call to Onkyo tech support, they agreed to replace the receiver. I was sent a label to ship it back, and after dropping at FedEx, my replacement arrived within few days. This one works perfectly, knock on the wood, and I am very happy with the receiver's performance. As old saying said, you will find a true nature in face of trouble and Accessories4less has definitely exceed my expectation. "
"I ordered a surround sound system from them and unfortunately the subwoofer didn't work. They sent me a shipping label to have it shipped on their nickel to the manufacturer for repair.
Refurbished units arent the safest purchase but these guys take it upon themselves to make sure the customer is satisfied. Even when customers like myself give them a hard time in the process.
"Superb service, you get concierge service for refurb products. Awesome phone manners, willingness to negotiate, packaging that could survive a 2 storey drop height, rapid ship."
"Received my product as promised on time. Receiver did not have the set up mic included, but I got the replied e-mail the next day saying that it would be shipped. Thanks and I hope to do more business with you in the future. :-)"
"Quick response and delivery, item was as advertised. Great customer service during and after the sale. Sales manager very helpful and courteous in correcting a problem that was an error on my part in setting up the system. Outstanding company to do business with. Highly recommended!"
"Accessories 4 Less got my attention when Mark responded within 10 minutes of an email inquiry sent at 7am on a Sunday. They won my business & loyalty after Mark & I spoke at length the following Monday. He was cheerful, professional, extremely knowledgeable, and detail-oriented. We figured out a system for my HT & my budget, and he also went out of his way to educate without actually making me feel dumb... just a normal conversation, no hype or hard-sell. The items I selected (Marantz 3D receiver & a KEF 7.1 speaker system) are tonally matched. My KEF speakers are far, far superior to my previous speakers, which apparently I am not supposed to mention -- but they are a 4-letter word which starts with a B. I purchased "open box" items to save $, but they all look & sound brand-new to me. I am a happy customer. AC4L is solid. "
"Buyer beware, at the end of the day, you get what you pay for. With these guys, not even that. I have dealt directly with the owner and he is arrogant. The employess are a reflection of the owner. They start out nice, but when things don't go well, they ignore your emails or cop an attitude. I will never deal with this company again. I would have written the review sooner, but I finally found the Invoice #. Do not believe they have items in stock that they say they do. If you want refurb, this is not where you want to purchase it from."