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"I ordered 5 ceiling medallions and they were shipped super-quick. They are all so different and beautiful. Made very well and prices were very resonable. I will buy more if ever needed."
"Your merchandise, your customer service is absolutely awesome. There is no equivalent store around in the USA which I would recommend like yours. You can be proud of yourself and of your employees.
Very sincerely yours, Heidi Wolpert "
This review was modified by heidiwolpert on May 05 2012 08:03:13 PM
"The people on the phone where very helpful. I new I was looking for a medallion for a chandelier and you had one I liked. I would use you again. Thanks"
"they never respond to emails. i ordered some molding, the same night i had decided to cancel and go with another product. so i emailed them hoping to catch before shipment. no reply. i called the next day and zach told me that it was it had shipped, and so couldnt be cancelled, and i needed to return it with a 20 percent restocking fee...really? i reluctantly was cordial and decided i would simply refuse shipment when it came to the door. the next day after speaking with zach, i receive an automated email saying that the item was prepped for shipping and was going out soon...no way! so after numerous emails and no responses once again..i guess im out of luck...i will never ever use them again. i hope you guys dont either.
all is based on the customer service aspect..not the product. but what a headache. would you want to deal with a headache even if the product is great? "
"Everything was simple and easy. Customer service was outstanding. They quickly directed me to exactly what I needed and helped me place the order. Tracking the shipment was easy also. The best thing was that the order arrived 2-days prior to the estimated delivery. I could not be more satisfied. I will definitely order again."
"I love Architectural Depot. I am have ordered several things from them and the quality and turn around time is always amazing. "