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bhphotovideo.com

Computer Hardware & Software

Rating 9.82/10 11,653 reviews
(32,280 lifetime reviews)

9.82/100 (6-month rating)
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B&H Photo-Video-Pro Audio is a merchant member
B&H Photo-Video-Pro Audio participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,956 merchant members.
 
 
B&H PHOTO-VIDEO

All Customer Reviews (32,282)

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Rating 10/10 5/5
modified review posted May-14-2012

"Excellent and helpful website full of great info. Great prices on lots of products across brands. Why go anywhere else?"

Rating 10/10 5/5
modified review posted May-14-2012

"Received order quickly. Ordering was easy. I am very satisfied."

Rating 10/10 5/5
modified review posted May-14-2012

"My overall experience with B&H Photo-Video-Pro Audio is always outstanding, and it was the same with this purchase. Products are constantly priced lower than other online sellers; return policy is fair; and sales/technical support is excellent. I will definitely continue to make B&H my first stop for online pro photo-video-audio purchases, and I continually recommend them to my colleagues and associates."

modified review This review was modified by billj-233 on May 14 2012 01:46:49 PM
Rating 10/10 5/5
modified review posted May-14-2012

"Quick ship with no hassles. Best bargain on the web. Will definitely do business again."

Rating 10/10 5/5
modified review posted May-14-2012

"As usual, everything arrived on time and in perfect condition."

Rating 10/10 5/5
modified review posted May-14-2012

"I am completely satisfied with the service and the product. I will recommend to my friends."

Rating 4/10 2/5
modified review posted May-14-2012

"I am very happy with the products i recieve. the Cannon T3i and dslr hand both work amazing and were priced very well. I am very un happy withthere new shipping medthod and think i will be looking else where to purchase stuff from now on. They tried to charge me extra to ship the package the same way. i qualafied for free shipping on an instock item. it did not ship for 2 days. if i upgraded to ups ground it would have arrived next day.It was shipped ups ground but i was punished because i did not want to pay extra for the shame shipping. "

modified review posted May-14-2012
henryp's Avatar
henryp, B&H Photo-Video-Pro Audio rep has responded

“We appreciate this customer's orders and regret his dissatisfaction. We received one order after 1:00pm on Mon 5/7 and it was shipped the next day. UPS reports it was delivered Wed, 5/9. We received a second order 5/7 at approx 4:00pm. That order was shipped 5/9 and delivered 5/10. For both, s&h fees were $0. We did not try to "charge ... extra to ship the package the same way."

For both orders we offered a number of shipping options. In both cases the customer chose our "Standard" non-rush shipping. When we offered it we said, "Estimated Delivery: 5-8 Business Days." In both cases, delivery was considerably faster.

--
Henry Posner
B&H Photo-Video”

Rating 10/10 5/5
modified review posted May-14-2012

"transaction quick, acurate, and sent quickly. Good Job!"

Rating 10/10 5/5
modified review posted May-14-2012

"Online ordering with B&H Photo is easy and products ordered are staged for delivery quickly. My order was received promptly. The tracking of the order was great. Thanks again B&H,
Lee in Winter Park"

Rating 10/10 5/5
modified review posted May-14-2012

"Order arrived ahead of time promised and they had the best price! A Happy repeat customer!"

 
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