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"received my order in about a month, delivery speed is not very good but I love my toy. The processing is slow but overall experience is fine. I just hope it will be faster next time :)"
"Purchased super P-51 Red Tail Mustang. Sent in a question about the plane and received an answer in two days. Ordered the product and it shipped within two days, received in North Carolina five days later. Used the 'Springflying' code and saved $50 in shipping. Opened box on May 7th, everything was in perfect condition. Beautiful airplane, great detail. Very happy with BH. Was worried after reading many reviews. Gave them a shot. Happy with the results."
"I bought 2 RC Helicopter 9104. One came with bad rotor blade motor etc. Only spin rotor blades for about 1/2 to 1 seconds then off. Reset switch on-off but only spin 1/2-1 seconds. Keep emails them for a whole week. No response from them Banana Hobby. Please don't buy from them if you need supports. Spend the extra $ to a Reputation seller. "
"Just a quick note. I ordered a P51 RTF (38 inch wingspan) on April 20th (Friday) and received it on April 26th Thursday in excellent condition. Opened the box and peeped in, no time to assemble and test fly yet, but everything looked normal.
So far, my experience with BH has been pleasant and satisfactory. I didn't see the Free Shipping offer upon ordering, but a quick call to their CS netted me a ho-hassle refund of the $18.00 shipping.
I hope the plane goes together uneventfully and the electrics/electronics work properly just like my HobbyZone HBZ7400 Super Cub did. If it does, I'll be totally ecstatic as I avoided the BH syndrome:-) and I will continue to buy from them. Pete seems such a nice guy in the videos. He's the reason I bought the P51. Always wanted this warbird since I was a kid and seeing the model perform under Pete's control was a treat."
This review was modified by easyrider604 on May 01 2012 01:31:39 PM
"I ordered 2 airplanes and 2 propellers from Banana Hobby March 5 and paid by paypal, taking advantage of a "Free Shipping " Offer. There props were out of stock so they held the whole order up for 4 weeks. By the time the props ($4 item) were back in stock one of the airplanes was out of stock. They then shipped me 2 Helicopters I didn't order. They refused to ship the planes until the helicopters were returned and processed, another 2 weeks. By this time one airplane was still out of stock. Finally after 8 weeks I agreed to change the airplane out of stock to another one and paid them another $10 for the difference. They then said they really only had one airplane, I said ship that one and cancel and refund the other. Since this brought the order under $100 they tacked on a $30 shipping charge ! THese guys are a chinese fire drill. Kept my money 8 weeks and jacked me around to avoid the free shipping they offered. AVOID THEm LIKE THE PLAGUE !"
"I've read all reviews on Banana Hobby and still ordered my heli parts. I'm going to buy another helicopter and I WILL continue to order from Banana Hobby. Great packaging and timely delivery. I can't wait till I order more. :) btw I'm a 44 year old Navy veteran and wanted to make my own determination, regardless of all the negative reviews. I'm very pleased. KM"
"I was thinking of buying the FA-18 Hornet, after reading the reviews I think that I will order something different from another hobby store. Someone with a good reputation."
"I ordered 2 items, both "in stock" at the time. NOT TRUE! They sent an email stating one was NOT! I called to say send a replacement item #... for my son's Birthday. They said "no problem, I will cancel the first order and just re-order online what you want" I did, they charged my card twice, I returned the first WRONG order and I am still fighting with them for my $150 back. THEY SUCK! F#@KING AWFUL CUSTOMER SERVICE! I will pay a little extra next time and order my son's R/C items through my Hobby shop locally. That way at least I can deal with them in person.
SENT 4/3/2012
Dear MARK *********, We have received and inspected your package. We see here that you have requested for a refund. Please allow 1-3 Business Days for the refund to appear on your account. Thank you for your patience and cooperation.
Thank You, Jimmy
Banana Hobby Customer Support Center 15751 Tapia St. Irwindale, CA 91706 Tel. 626-373-2288 Fax 626-529-0056
"After reading these reviews, I wonder how they stay in business. The plane was a piece of junk and didn't work, the emails and phone to customer service take forever, they won't consider refunding our money, they blame us for the product failure. How I wish I read the reviews before purchase. Thanks for the tip on going through the credit card company "
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posted May-08-2012 
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![Share](javascript:share_rating({"review_body":"Purchased super P-51 Red Tail Mustang. Sent in a question about the plane and received an answer in two days. Ordered the product and it shipped within two days, received in North Carolina five days later. Used the \u0027Springflying\u0027 code and saved $50 in shipping. Opened box on May 7th, everything was in perfect condition. Beautiful airplane, great detail. Very happy with BH. Was worried after reading many reviews. Gave them a shot. Happy with the results.","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1520834#comment1520834","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"Ragwing080","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought 2 RC Helicopter 9104. One came with bad rotor blade motor etc. Only spin rotor blades for about 1\/2 to 1 seconds then off. Reset switch on-off but only spin 1\/2-1 seconds.<br>Keep emails them for a whole week. No response from them Banana Hobby. Please don\u0027t buy from them if you need supports.<br>Spend the extra $ to a Reputation seller.<br>","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1517930#comment1517930","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"petermeeofNC","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just a quick note. I ordered a P51 RTF (38 inch wingspan) on April 20th (Friday) and received it on April 26th Thursday in excellent condition. Opened the box and peeped in, no time to assemble and test fly yet, but everything looked normal.<br><br>So far, my experience with BH has been pleasant and satisfactory. I didn\u0027t see the Free Shipping offer upon ordering, but a quick call to their CS netted me a ho-hassle refund of the $18.00 shipping. <br><br>I hope the plane goes together uneventfully and the electrics\/electronics work properly just like my HobbyZone HBZ7400 Super Cub did. If it does, I\u0027ll be totally ecstatic as I avoided the BH syndrome:-) and I will continue to buy from them. Pete seems such a nice guy in the videos. He\u0027s the reason I bought the P51. Always wanted this warbird since I was a kid and seeing the model perform under Pete\u0027s control was a treat.","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1502791#comment1502791","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"easyrider604","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 2 airplanes and 2 propellers from Banana Hobby March 5 and paid by paypal, taking advantage of a \u0022Free Shipping \u0022 Offer. There props were out of stock so they held the whole order up for 4 weeks. By the time the props ($4 item) were back in stock one of the airplanes was out of stock. They then shipped me 2 Helicopters I didn\u0027t order. They refused to ship the planes until the helicopters were returned and processed, another 2 weeks. By this time one airplane was still out of stock. Finally after 8 weeks I agreed to change the airplane out of stock to another one and paid them another $10 for the difference. They then said they really only had one airplane, I said ship that one and cancel and refund the other. Since this brought the order under $100 they tacked on a $30 shipping charge ! THese guys are a chinese fire drill. Kept my money 8 weeks and jacked me around to avoid the free shipping they offered. AVOID THEm LIKE THE PLAGUE !","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1492351#comment1492351","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"cbs3md","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve read all reviews on Banana Hobby and still ordered my heli parts. I\u0027m going to buy another helicopter and I WILL continue to order from Banana Hobby. Great packaging and timely delivery.<br> I can\u0027t wait till I order more. :) btw I\u0027m a 44 year<br> old Navy veteran and wanted to make my own determination, regardless of all the negative reviews. I\u0027m very pleased. KM","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1481499#comment1481499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"seabeemaz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was thinking of buying the FA-18 Hornet, after reading the reviews I think that I will order something different from another hobby store. Someone with a good reputation.","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1475979#comment1475979","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"reggone","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Complete waste of time. Awful business who does not care about customer satisfaction. DO NOT PURCHASE OR SUPPORT THIS BUSINESS AT ALL.","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1475309#comment1475309","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"tonybalogna","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 2 items, both \u0022in stock\u0022 at the time. NOT TRUE! They sent an email stating one was NOT! I called to say send a replacement item #... for my son\u0027s Birthday. They said \u0022no problem, I will cancel the first order and just re-order online what you want\u0022 I did, they charged my card twice, I returned the first WRONG order and I am still fighting with them for my $150 back. THEY SUCK! F#@KING AWFUL CUSTOMER SERVICE! I will pay a little extra next time and order my son\u0027s R\/C items through my Hobby shop locally. That way at least I can deal with them in person.<br><br>SENT 4\/3\/2012<br><br>Dear MARK *********,<br>We have received and inspected your package. We see here that you have requested for a refund. Please allow 1-3 Business Days for the refund to appear on your account. Thank you for your patience and cooperation.<br><br>Thank You,<br>Jimmy<br><br>Banana Hobby Customer Support Center <br>15751 Tapia St. <br>Irwindale, CA 91706 <br>Tel. 626-373-2288 Fax 626-529-0056<br><br><br><br> ","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1445649#comment1445649","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"BANANAHOBBY1SUCKS","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After reading these reviews, I wonder how they stay in business. The plane was a piece of junk and didn\u0027t work, the emails and phone to customer service take forever, they won\u0027t consider refunding our money, they blame us for the product failure. How I wish I read the reviews before purchase. Thanks for the tip on going through the credit card company ","link":"http:\/\/www.resellerratings.com\/store\/Banana_Hobby\/comment\/1439947#comment1439947","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Banana_Hobby.jpg","store_name":"Banana Hobby","username":"lesfreeberg","rating":"1"}, "single");){kind=link}
"received my order in about a month, delivery speed is not very good but I love my toy. The processing is slow but overall experience is fine. I just hope it will be faster next time :)"