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posted May-03-2012 
![Share](javascript:share_rating({"review_body":"Bliss Computers shipped the screen I ordered very promptly and it was packed very securely. The screen turned out to not be the actual problem with my computer and Bliss allowed me to return the screen for a refund.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1509598#comment1509598","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"bryanthrasher","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great experience purchasing a laptop screen from EastCoast LCD\u0027s. Customer service was prompt and great. They sent me a replacement screen to fix a problem I was having and it worked excellent. Delivery was fast too.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1509375#comment1509375","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"supremecomi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall my experience with Bliss computers and East Coast LCD\u0027s was a good one. I\u0027ll definitely purchase products from them in the future. Their customer service department is very professional and extremely accommodating. I was pleased to do business with them and look forward to doing so in the future.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1389043#comment1389043","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"jaxcomputerguys","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We have been ordering screens from Bliss for over a year now, and have had great success with them. We have had a couple of bad screens, but they have been replaced and their support is easy to work with. When you deal with LCD\u0027s, you are going to have to expect a few bad ones.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1360901#comment1360901","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"mfisher13","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered several screens (20+) from Bliss in the past; their shipping was a bit slow, but nothing too bad. The latest screen has been a nightmare. I received what looked like a new screen from them a few days after I ordered it. It was DOA, after 20 screens 1 DOA is not unexpected. I submitted an RMA via their website and finally got their approval email 3 days later. I sent out the screen the same day. A week later I was starting to wonder where my new screen was so I tried to contact them via email, I got no response. Over the next several days I sent several more emails before they finally responded saying they never received the screen. So I sent them the tracking number verifying they had signed for it over a week before. I finally received my replacement screen a month after the original order. When I opened the replacement screen I noticed it was worn and obviously used, I tried it anyway. It was also DOA. This time I called them, left 3 messages before they finally got back to me. I sent it back as soon as I got another RMA approval. Since I sent it back I have sent them 5 emails and called (leaving voicemails) twice to try to get a status, they have not responded once. As of this writing, it has been a month and a half since my original order and I have no idea if I will get my screen.<br>Edit: I received my 3rd DOA screen so I overnighted another from another company, it works fine.<br><br>tl;dr RMA process is abysmal, customer service does not respond to emails or phone calls<br><br>Edit: P.S. It seems like most of the reviews on this page are fake.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1295067#comment1295067","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"Cilin","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"THESE people are so awesome......Everytime we order ANY screen from them it is top quality and we have been ordering for several years from Bliss because their name says it all it is blissful working with them and MICHELLE is so awesome, reliable, dependable and prompt. She takes care of all my orders and never fails me..The two times in many years we had a problem, they rectified it immediately. I would not buy screens anywhere else.... If you getr Michelle in Sales you will be very satisfied. I am sure all the others are great because the overall process runs so smoothly but they are a bit hard to get on the phone sometimes but place an order online and you CAN TRUST it will be done. RELIABLE that is my word for them.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1331693#comment1331693","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"schedulemeplease","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipping times were not incredible, but decent. However, when the LCD came it was cracked, probably broken during shipping. I emailed them a picture and a description, and they quickly agreed to send me out a new screen for free. Not only this, but they did not even charge me any restocking fees or even require me to return the damaged screen. When the replacement arrived, I installed it and it works well. Overall, I am very pleased that they were so willing to replace the broken screen and that I did not have to fight it.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1325377#comment1325377","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"fortpinepitch","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an LCD through Bliss Computers. A non-compatible screen was sent to me, and so I returned it. The screen was in excellent condition, similar, just not compatible. I returned it and posted a review here with my complaints. A customer service representative contacted me via email & phone the same day I posted the negative review to apologize for the mix-up and let me know they would refund the original cost & shipping cost and wouldn\u0027t charge a re-stocking fee. They provided the refund within hours of me giving them the tracking number.<br><br>However, I still had to pay the $12 to return the part to them and that came out of my pocket (along with all of the time & effort put in) - they didn\u0027t provide a refund for that. So just be prepared for that. <br><br>Tip - the customer service seemed to generally work with me if I contacted them. If you don\u0027t hear from them, post a review on here describing your experience, they read these. I talked with Adam.","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1306215#comment1306215","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"gdubf","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve ordered several replacement laptop screens - always delivered quickly and at a great price! Recently, however, one screen was faulty upon installation; a quick note to the folks at Bliss Computers, and they shipped me a replacement right away! If you have a bad laptop screen, this is the place to go for replacement parts - excellent service and reasonable prices AND they have great product support!!!","link":"http:\/\/www.resellerratings.com\/store\/Bliss_Computers\/comment\/1278803#comment1278803","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bliss_Computers.jpg","store_name":"Bliss Computers","username":"planettechhawaii","rating":"5"}, "single");){kind=link}
"i looked the right part they sent me wrong one then charged me to send it back and charged me to send it back to me buy at yourr own risk"