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borrowlenses.com

Consumer Electronics

Rating 9.47/10 211 reviews
(2,020 lifetime reviews)

9.47/100 (6-month rating)
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All Customer Reviews (2,020)

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Rating 10/10 5/5
modified review posted May-16-2012

"What a great service! The convenience of having a lens delivered to my office for a one week rental and including the return shipping label all for the same price as a three day rental at a major shop in Los Angeles where I have to pick it up and return it in person. I love this!"

Rating 8/10 4/5
modified review posted May-14-2012

"I've used BorrowLenses once. When I returned the rental item I asked for a written statement that the item was not damaged. The clerk thought I was nuts. Would anyone return a rental car without the clerk initialing the form that reports damage? Why wouldn't I do the same with photo equipment rental?

BorrowLenses: Is this an unreasonable request?"

Rating 10/10 5/5
modified review posted May-12-2012

"The staff at BorrowLenses.com exemplify outstanding customer service. From fraud protection to guaranteeing one is satisfied with the products rented - the staff prioritizes the end consumer in a manner that is exceedingly rare in today's economy and world of consumerism. The lenses arrived safely and enabled me to capture some very special moments I would have otherwise altogether missed. I will certainly return to BorrowLenses.com for my next rentel of top-shelf digital photography equipment."

Rating 10/10 5/5
modified review posted May-11-2012

"The lenses were delivered on time and the quality was excellent. The Canon 100mm macro lens was almost brand new! Will do business again."

Rating 10/10 5/5
modified review posted May-11-2012

"This is the easiest and most economic way to rent camera equipment. There was no deposit necessary for what I ordered and they deliver overnight either to your home or a pick-up location. Not only is the website easy to follow, but if you have a problem they will go out of their way to help. I'll definitely rent through BorrowLenses.com again.
Thanks for making life easy!"

Rating 10/10 5/5
modified review posted May-11-2012

"I had an absolutely fabulous experience with borrowlenses.com. I rented a lens that I've been considering adding to my camera bag for some time. The entire experience was painless, and they bent over backwards to be flexible. After reserving it, I needed to change dates, and it was handled quickly and cheerfully. When it was time to return the lens, I got a friendly reminder e-mail, and they offered to accommodate me if I needed the lens longer. The ability to rent top notch equipment at reasonable prices makes it possible to bid on projects that I might not be equipped to do otherwise. I decided I'd like to buy the lens I rented - but there are several others I want to try out! I am looking forward to renting from borrowlenses.com again!"

Rating 10/10 5/5
modified review posted May-11-2012

"I needed a wide angle lens to take pictures of my new child. So I immediately thought of BorrowLenes; I have used them in the past and have found them to have the best selection of photography equipment! The ordering, shipping and quality of lens was excellent! I will continue to use BorrowLenes for ALL my photography need! Keep up the high quality of of service."

Rating 10/10 5/5
modified review posted May-11-2012

"I recently completed my first rental with these guys. It's a very easy process and they have excellent customer service!! My lens started having issues with the zoom ring and Kevin in CS quickly offered to send me an exact replacement and was very helpfull in resolving the issue. I will most definately be renting again!"

Rating 10/10 5/5
modified review posted May-11-2012

"My first time renting a lens therefore my first time using borrowlenses. The entire process was simple and I had no issues. I will definitely use them in the future and have already recommended their services to others."

Rating 10/10 5/5
modified review posted May-10-2012

"I have used BorrowLenses.com twice, now. This time, I called them with a question, and the woman who answered was extremely helpful, clear, and friendly. I called back with a second question, and she was still friendly, haha. I love this company, because of the ease... I could rent from a place that is 35 minutes away, and it does cost perhaps ~$20 less, but that business makes renters pick it up on Friday afternoon, and return the items back by noon on Monday. With BorrowLenses, I was able to have the lens for Fri, Sat, and Sun shoots. BorrowLenses.com is just easier for me than renting from the local place-- I would rather be at home being able to get work done than driving to get a lens (It'd be 2 hours of my time to drive to pick it up and drop it off, otherwise). With BorrowLenses I just have to be home the day they deliver (not a problem, since I work at home), and I was able to return the item to the local FedEx (only 10 minutes away from my home) just before 5pm on Monday(perhaps you can return later on Monday-- If you need to know, you can just ask BorrowLenses). The shipping is already paid for with the purchase, and the shipping label is already included... super easy. I also love that they sent an email that Monday to remind me to return the lens (I did remember already, but I am forgetful, so I love that they have a courtesy email just in case!). And, then they followed up with me via email to let me know the lens made it back. Love that sort of clear communication. Fantastic company. Thanks, BorrowLenses:)
I rented the Canon 35 1.4. It was so fantastic for my couples' shoots. "

modified review This review was modified by GingMur on May 10 2012 10:41:28 PM
 
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