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carpartsdiscount.com

Automotive

Rating 8.83/10 15 reviews
(41 lifetime reviews)

8.83/100 (6-month rating)
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All Customer Reviews (41)

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Rating 10/10 5/5
modified review posted May-15-2012

"This was the first time I ordered from Car Parts Discount. I have ordered from various car parts suppliers in the past and have had several issues. Either the price was too high, they did not stock the item or I received damaged parts.
The price, people I spoke to on the phone (Drew), in stock items and delivery were all outstanding. All my items were over packaged with protection. I was very impressed with all the aspects of Car Parts Discount! Year one and other suppliers of auto parts are now at the back of the bus for me. Outstanding job Car Parts Discount. The quality of the parts were also very good, the metal was not that thin gauge stuff you get from most places. All my restorations require good quality parts. Not Junk!"

Rating 10/10 5/5
modified review posted Apr-18-2012

"I bought a hoist to pull the roof off of my 1974 Mercedes 450SL. It was very reasonably priced, arrived very quickly and is a nicely designed and built product. Instructions are good, though they don't cover every possible install situation. The rope in the kit is not long enough to lower the top all the way down to the floor, so I bought a longer rope and restrung it... with all that, though, it's still an easy and economical solution and I'd recommend this product to anyone with an SL."

Rating 4/10 2/5
modified review posted Feb-28-2012

"Shipped a large electronic switch across the country in a box without any kind of padding, peanuts, bubble wrap or anything. Was knocked around a lot during shipping. Seems like their shipping clerk doesn't care or was lazy."

modified review posted Mar-07-2012

CarPartsDiscount, Car Parts Discount rep has responded

“Hi Russell, was there any damage to the switch? We called dozens of times to find out if there was any shipping damage, but only get your voicemail. If the switch is damaged in any way we'll get you a prepaid return label ASAP and replace the switch immediately. Most Dorman items (like this switch) are drop-shipped directly from Dorman, regardless of what company you buy from. Unfortunately Dorman never uses packing materials when shipping lightweight items, but they are fantastic about replacing parts damaged in shipping. (Dorman probably figured out that it's cheaper and better for the environment to replace the 1-in-500 item that's damaged in shipping than to use packing materials in all 500 shipments.) Just let us know if you'd like us to replace the switch and we'll get it taken care of, thanks!”

Rating 10/10 5/5
modified review posted Feb-11-2012

"I ordered a convertible top hoist for my MB 380SL and it arrived on time in perfect condition. I was able to track my shipment directly from their shipping confirmation e-mail. The Car Parts Discount price was well below others. They even sent an e-mail the day after expected delivery to tell me it should have arrived. I'll check with them for future orders!"

Rating 10/10 5/5
modified review posted Jan-23-2012

"EXCEPTIONAL service, secure packaging, QUALITY product, FASSSSST shipping, HIGHLY recommended! A+++++ !"

Rating 10/10 5/5
modified review posted Jan-22-2012

"I received my parts I order (tag lights for 98 ranger) they were better than new, and worked perfect! Thanks for the fast service and quality products."

Rating 10/10 5/5
modified review posted Jan-21-2012

"These guys are great! Good prices and can obtain hard to find parts for my Saab. Plus they ship to Hawaii! Why can't other parts places understand that Hawaii is part of the US and that USPS Priority Mail is reliable and the same price for flat rate boxes as on the mainland? But no need to shop elsewhere!"

Rating 10/10 5/5
modified review posted Jan-09-2012

"Just recieved my order from carpartsdiscount.com! I was extremely pleased they carried my part as no one local could even order it for me. It was about 1/3rd of the cost that the closest dealer service center would sell it for! One transmission place nearby wanted to charge me $300 for what turned out to be 20 minutes of my time and a $35 dollar part! Kudos Car Parts Discount!"

Rating 10/10 5/5
modified review posted Jan-01-2012

"A true indication of whether you are doing biz with a reputable company is when things dont go as planned.

I ordered a damper for my rear hatch on my R350. I installed it and it lasted a day. I contacted CPD and they made it easy for me my asking for pictures to show the failure. Within 2 days after sending the pictures I had a replacement on its way free of shipping charges.

Now thats customer service and a company I'll be sending my business to in the future.

CPD deserve credit for doing what is right for the customer.

Many thanks."

Rating 10/10 5/5
modified review posted Dec-27-2011

"What makes me a loyal customer to a business, particularly an on-line business, is the ease in which I can navigate through its website, the quality of the merchandise, the promptness in its receipt, and equally important -- its customer service. Car Parts Discount gets high praise from me in all these areas! I am very pleased with the parts I've purchased! Keep up the good work!

Kentasche"

 
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