posted Jan-26-2012
posted Jan-27-2012 “We are glad your happy with our service! Let us know if you have any other questions or concerns!
Thanks!
Controller Chaos Team”
posted Jan-18-2012
posted Jan-18-2012 “Hi Nathan,
We will be happy to help you resolve the issue your having with your controller. Please open a support ticket via http://support.controllerchaos.com or feel free to give us a call. We are open M-F 10am - 5pm CST.
Thanks,
Controller Chaos Staff”
posted Dec-28-2011
posted Dec-28-2011 “Hi Matt,
Thank you for your recent order with us. We are sorry to hear you are having issues with your controller. Please contact us directly at info@controllerchaos.com to troubleshoot your issue.
During the holidays average response times are 48 hours (business days). We apologize for the delayed response. Thank you for your business!”
posted Dec-28-2011
posted Dec-28-2011 “Hi Michelle,
Thanks for speaking with me over the phone today. Please contact us directly if you have any more questions or concerns. Thanks!
- Chaos Team”
posted Dec-23-2011
posted Dec-23-2011 “Hi Clinton,
Thank you for your recent order. I have looked into your order, unfortunately it looks like the order was placed after the shipping deadline posted in the shopping cart and on our shipping page. Since each controller is hand made, during the holidays there is a 3-6 day assembly process on top of the shipping process.
We apologize for the delayed response to your emails. During the holiday season email response is normally within 48 hours or less.
We'll have your order shipped with tracking shortly. Thank you for your business!
- Chaos Staff”
"Controller Chaos is great! Super fast shipping. I ordered the controller on a Sunday night and received it on Thursday. Excellent customer service as well. I was having problems programming the rapidfire speed so I sent an email and received an email back with a direct line phone number to call and and actually speak to a human being who walked me through the programming. I will definitely order another controller if any new updates come out."