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controllerchaos.com

Consumer Electronics

Rating 6.94/10 9 reviews
(11 lifetime reviews)

6.94/100 (6-month rating)
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All Customer Reviews (11)

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Rating 10/10 5/5
modified review posted Apr-19-2012

"Controller Chaos is great! Super fast shipping. I ordered the controller on a Sunday night and received it on Thursday. Excellent customer service as well. I was having problems programming the rapidfire speed so I sent an email and received an email back with a direct line phone number to call and and actually speak to a human being who walked me through the programming. I will definitely order another controller if any new updates come out."

Rating 10/10 5/5
modified review posted Apr-18-2012

"I had a small issue but the company was on top of it and made sure that as a customer, I was satisfied. I will do business with them again for sure."

modified review This review was modified by MoneysWorth on April 23 2012 11:25:57 AM
Rating 10/10 5/5
modified review posted Jan-31-2012

"I love controller chaos now. They care about their customers and will help you with any problems you have. I had shipping(USPS) problems and my controller never arrived.. Then Brad from customer support called me and was aware of what had happened. I'm getting another controller to replace my missing one at no charge. He is a hero in my eyes. I will be sure to use controller chaos for any future purchases I might have."

Rating 10/10 5/5
modified review posted Jan-26-2012

"At first i had a bad feeling but now i see that this company is great! They will actually call you and talk you through the problem you're having, even if you're not having a problem they will help you find out what you want and what fits you. This is the best site for Modded controllers. I wish they sold other stuff too >.< lol. "

modified review posted Jan-27-2012
ControllerChaos's Avatar
ControllerChaos, Controller Chaos rep has responded

“We are glad your happy with our service! Let us know if you have any other questions or concerns!

Thanks!
Controller Chaos Team”

Rating 8/10 4/5
modified review posted Jan-18-2012

"HI Controller Chaos,
I'm having a problem with my controller,
in game i have my setting on purple and customized rapid fire setting, but for some reason during game, my X button and Left Thumbstick down button will not work at random, please help as it sucks not being able to sprint and reloading when you need to at some points."

modified review posted Jan-18-2012
ControllerChaos's Avatar
ControllerChaos, Controller Chaos rep has responded

“Hi Nathan,

We will be happy to help you resolve the issue your having with your controller. Please open a support ticket via http://support.controllerchaos.com or feel free to give us a call. We are open M-F 10am - 5pm CST.

Thanks,
Controller Chaos Staff”

Rating 10/10 5/5
modified review posted Jan-12-2012

"Im very satisfied with controller chaos, Initially I thought my order was not correct but they got ahold of me and walked me through the controller and it turns out that this is better than what I was expecting. GREAT JOB CONTROLLER CHAOS"

Rating 6/10 3/5
modified review posted Dec-28-2011

"I have had a problem with my master mod for ps3 and I have sent it in 2 times for the same problem. The last time they gave me a new controller and gave me a bunch of added features for free because of the problem but I am still having the problem. I assume it is something I am doing but since it is the Holidays I can't get a hold of them very fast. The problem I am having is turning the master mod on. I hit the tac switch and a control but it doesn't turn on. I have noticed if I let my controller die and then start to charge it up the mod will come on."

modified review posted Dec-28-2011
ControllerChaos's Avatar
ControllerChaos, Controller Chaos rep has responded

“Hi Matt,

Thank you for your recent order with us. We are sorry to hear you are having issues with your controller. Please contact us directly at info@controllerchaos.com to troubleshoot your issue.

During the holidays average response times are 48 hours (business days). We apologize for the delayed response. Thank you for your business!”

Rating 2/10 1/5
modified review posted Dec-28-2011

"I ordered a controller for my son on 12/16/11. I was told it would take 3-6 days to build. I sent an email on 12/20/11 because I wanted to see if there was any way to have it expressed shipped to me. To date no one has responded to my email. I have tried to call several times but can not get through to anyone. I do not understand why no one will answer my email or when you call you can not talk to anyone."

modified review posted Dec-28-2011
ControllerChaos's Avatar
ControllerChaos, Controller Chaos rep has responded

“Hi Michelle,

Thanks for speaking with me over the phone today. Please contact us directly if you have any more questions or concerns. Thanks!

- Chaos Team”

Rating 2/10 1/5
modified review posted Dec-23-2011

"It's been over a week and my controller still has not arrived. I sent three emails (contact emails through their website) over the last three days with NO response. Their website promised delivery (with USPS 2-day delivery - extra cost around 5 bucks) and a 2-3 day "assembly" time. Tracking still says that it has not been mailed - and Christmas Eve is tomorrow (it's a gift for my youngest). At LEAST respond to my emails??"

modified review posted Dec-23-2011
ControllerChaos's Avatar
ControllerChaos, Controller Chaos rep has responded

“Hi Clinton,

Thank you for your recent order. I have looked into your order, unfortunately it looks like the order was placed after the shipping deadline posted in the shopping cart and on our shipping page. Since each controller is hand made, during the holidays there is a 3-6 day assembly process on top of the shipping process.

We apologize for the delayed response to your emails. During the holiday season email response is normally within 48 hours or less.

We'll have your order shipped with tracking shortly. Thank you for your business!

- Chaos Staff”

Rating 10/10 5/5
modified review posted Oct-27-2010

"Controller Chaos has the best controllers on the market! They work awesome with Halo Reach & MW2. I've been told by their staff(very nice btw) that they will work with COD: Black Ops! Over all I would buy another controller from these guys I'm very happy. :-)"

 
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