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"Worst possible service. Ordered tow mirrors mid February and the connector did not match. Contacted Coops who said an adapter should have been in the box. After calling, emailing and online support for months still no adapter and mirror manufacturer states no adapter exists and said they sold us the wrong mirrors. Asked for a wiring diagram which they also promised and never came thru with we contacted a completely different company to help us. Never experienced such horrible customer service."
"Great product! Lowest price! Overall service is phenomenal. I didn't receive a tracking number, so I contacted Zac and he gave me everything the next day! I can't complain. I will shop with them again"
"Excellent service. Shipping was very quick and overall I'm completly satisfied loom forward to doing business with you again soon. The new intake for my 2011 f150 ecoboost is spot on what I ordered thank you!"
"I ordered a set of EBC yellow stuff brake pads from Coops Customs.
After waiting for about a week I checked my order status online. The order hadn't changed from "processed" to "shipped" so I called the company's 800 number.
Zac Cooper answered the phone. He was honest and explained that this was a new product and he wasn't sure of the exact status. Basically this was a new product for Coop's Customs and Zac wasn't as familiar with the fulfillment process as he would have liked to be.
Long story short, after a couple of more phone calls Zac explained that the product was back ordered and waiting for shipment from the manufacturer. Zac also provided a date that he believed the product would ship buy in addition to explaining where the fulfillment center was so that I had a rough idea of shipment time.
So, three weeks waiting for the product to arrive. Am I happy? Well, the price was roughly 25% less that anywhere else so yes. Pricing coupled with communication saved this sale."
"Absolute lowest price ANYWHERE! Great knowledge, friendly, and extremely helpful. Would recommend this seller to anyone who wants parts for their car. Call and ask for Zac!"
"Great store honest guys took care of me and my order, I'll always order from Coops anything aftermarket."