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posted May-15-2012 
“Dear nmchad,
On behalf of DinoDirect, I would like to apologize for all inconvenience you have experienced while shopping with us. Your feedback and comment, which could improve our products and service, would be highly appreciated.
I do feel sorry about the delay about the reply. I have contact the related department to check about the package, and we confirmed that the package just arrived our storage. So our related department will issue the refund for the item as quickly as we can. Once the refund been issued, our system will send you an email. Once the refund been issued, the system will send you an email.
If you have any questions, please feel free to contact me!
Regards,
Louis CS-Manager
DinoDirect”
posted May-15-2012 “Dear bubus,
On behalf of DinoDirect.com, I would like to say thanks for your wonderful comments for our website. If you have any problem or suffered any difficulties when you purchasing on DinoDirect, you can contact us anytime when you are convenient, our customer service work 24hours a day.
Hope you can enjoy your shopping. Thanks again and have a nice day!
Regards,
Louis CS-Manager
Dinodirect”
posted May-14-2012 “Dear otta,
On behalf of DinoDirect, I would like to apologize for all inconvenience you have experienced while shopping with us. Your feedback and comment, which could improve our products and service, would be highly appreciated.
I have contact the supplier about the item you have in hand. I can make sure that the item is the genuine one.
If you have any problems, please be kindly cotact us!
Regards,
Louis CS-Manager
DinoDirect”
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posted May-16-2012 
![Share](javascript:share_rating({"review_body":"Recently I bought a pair wedges shoes from dinodirect.com, I am really impressed by the quality & style of the product. I enjoyed shopping on this site as they have got a huge collections of fashionable stuffs at a reasonable price. The customer service representative are quite attentive & they responded swiftly. ","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1548348#comment1548348","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"harry2nic","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have broken my AINOL tablet and went to the live chat with the DinoDirect representatives. Great experience, supe-rapid answers and a follow-up will be done from their customer service.<br><br>I got great products and great service; have not found such a rapid customer experience from any retailer on the Internet anywhere. Highly recommended !","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1548234#comment1548234","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"Deltafoxtrot","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good purchase, good shop, good everything!<br><br>This is my first purchase here at DinoDirect and I am pleased with it.<br><br>I found the item much cheaper than their competitors. <br><br>I placed the order and they processed the order in less than 2 days. <br><br>The shipping was very fast, and when I opened the package I saw exactly what I ordered. Perfect!<br><br>I will buy again from them!<br><br>Thanks DinoDirect! You are the best online shop!","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1546952#comment1546952","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"HermanosMedicina","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A company with great prices and quality products ...<br> Handing over responsibility ...<br> respect for customers...<br>solve any problem quickly ...","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1545212#comment1545212","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"juceli_fattori","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"RECEIVED WRONG ITEM,IT HAS NOW BEEN 42 DAYS SINCE RETURNING ITEM,THE POST SERVICE HAVE TOLD ME THE ITEM WAS DELIVERED AND SIGNED FOR 6 DAYS AGO BUT DINO DIRECT ARE TELLING ME THE ITEM IS NOT THERE,I GO TO THE LIVE CHAT EVERYDAY AND GET THE SAME ANSWERS...`WE DON\u0027T HAVE IT\u00b4...SO IF YOU READ THIS BEFORE MAKING A PURCHASE YOU WILL SAVE TIME AND MONEY! AVOID SCAM COMPANY!","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1542120#comment1542120","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"nmchad","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I contact the service department and they inform me very well done and thank you to them<br>","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1541582#comment1541582","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"bubus","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have a nice experience with DinoDirect e-commerce website. My order is a flashlight and accumulators for it. The order was safely delivered with a welcome gift. Additionally, the delivery is free. In sum, I could recommend the site for small electronics.","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1541040#comment1541040","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"datex1024","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dinodirect.com is a very entertaining place to buy cheap products, as well as for more specific things at a lower price. I bought a media player, cables, cases, clothing, light bulbs and almost everything has arrived (only once has failed me). Free shipping service is \u0022slow\u0022 nothing to worry about, in order more expensive insurance payment and I feel more relaxed although I must say the tracking is not as Fedex or the like is State and Chinese (to draw their conclusions), but still works . They must think they are bad products, but should remember that they are not top of line. I recommend anyone to buy and try, they can start with small things and see delivery times. For Chile a shipping delay a month or so. Remember that each country may charge customs duties and not the responsibility of dinodirect payment (Find out from your customs). <br>My last purchase was a biker suit and high quality finishes and LED bulbs, which look great.<br>Good luck in your purchases, greetings from Chile.","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1540612#comment1540612","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"ClaudioBJ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dinodirect (still) sell counterfeit Ulrafire products.<br><br>As posted on the official Ultrafire website - http:\/\/www.ultrafire-shop.net\/page3.php<br><br>I brought it to their notice 4 months back surprise of no actions.","link":"http:\/\/www.resellerratings.com\/store\/DinoDirect\/comment\/1540038#comment1540038","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DinoDirect.jpg","store_name":"DinoDirect","username":"otta","rating":"1"}, "single");){kind=link}
"Just want to say... the customer service is perfect. I got the wrong cable, so I contact phone number immediately. Sharon told me to offer pictures and some other information to their email account. To be frankly, I was pissed at that time. But I got the reply in 10 minutes later after the photos being sent.
My problem been solved very quickly. I will shopping here again!~"