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discountmugs.com/

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Rating 9.16/10 503 reviews
(515 lifetime reviews)

9.16/100 (6-month rating)
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All Customer Reviews (515)

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Rating 2/10 1/5
modified review posted May-16-2012

"I ordered water bottles for my Church Fundraiser,got them on time but after filling bottles with water the printed logo came right off. Have been back and forth with customer service to correct this problem. They have not solution, Now I have no product for the fundraiser. Why would you use ink that is not water proof on a product that uses water? They still have not been able to answer that question. "

Rating 8/10 4/5
modified review posted May-06-2012

"Excellent customer service, however, the online information for custom designing my order could have been much clearer. It was an inconvenience to need to contact customer service several times to get my order through. The product shipped early and was in perfect condition."

Rating 10/10 5/5
modified review posted May-03-2012

"Fit within my budget, Best products, great imprint quality, nice people. This is what I can say about the company. I strongly recommend to other people."

Rating 10/10 5/5
modified review posted May-02-2012

"Product as advertised. Received in a timely manner, always important. "

Rating 10/10 5/5
modified review posted Apr-30-2012

"Very satisfied with quality and delivery"

Rating 10/10 5/5
modified review posted Apr-30-2012

"I had a great experience with Discount Mugs. Anna from the phone service center was most gracious in helping me fill out the order form since I'm certified low tech when it comes to many things on the computer.
The art department seemed to replicate well the graphic work I had sent to them and returned the proof promptly.
Finally, the order came on the date it was promised. What more could I want? Oh, I know, the free shipping offer that came about a week after I paid a couple of hundred dollars for shipping. You guys are clever. If I would have known about your tricks I would have only placed half the order to begin with and then placed the second half when I received the free shipping notice. I'll tell all my cheap friends about this little scheme.
These glasses were for my 50th high school reunion. I'll know better for our 75th reunion when I'm 93 years old.
Have a great day! And double Anna's salary, please!
Dennis"

Rating 10/10 5/5
modified review posted Apr-30-2012

"Considering I ordered these on 4/20/12 and the actual item that was chosen was out of stock, the replacement pen was a very nice substitue. The pens arrived 3 days sooner than expected which was a pleasant surprise. It's stylish and our logo looks great on it. Thank you very much for excellent customer service!"

Rating 10/10 5/5
modified review posted Apr-28-2012

"The staff at Discount Mugs was great. They made sure my art was done correctly for the application. They also made sure my order arrived on time by sending it 2 day shipping instead of the normal standard! Thanks!!!"

Rating 10/10 5/5
modified review posted Apr-27-2012

"The order was perfect--and on time! Thank you."

Rating 10/10 5/5
modified review posted Apr-26-2012

"I received my shot glasses today for my daughter's wedding and must say I LOVE THEM! Discount Mugs was fantastic from quoting, letting me see and approve the proof before production and shipping in such a timely manner. I would highly recommend anyone buy from Discount Mugs - they are a professional organization and I plan on purchasing more products from them!"

modified review This review was modified by johnsandy1 on April 26 2012 04:45:47 PM
 
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