We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
eastcoasttvs.com

Consumer Electronics

Rating 9.27/10 251 reviews
(1,128 lifetime reviews)

9.27/100 (6-month rating)
Facebook share
East Coast TVs is a merchant member
East Coast TVs participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,953 merchant members.
 
 

All Customer Reviews (1,128)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted May-16-2012

"Incredibly fantastic transaction! They were responsive to all my emails within a day or so (sometimes even in minutes) regarding questions I had. I did my research WELL in advance (60" Samsung ... I initially started out wanting a 46" Sony but after about 5 years, I realized I was selling myself short :P) so there were some things I wanted clarification on. I read the reviews here completely, especially the negative ones.
I was contacted by Tony the same day I placed the order asking if I wanted it shipped faster or white-glove. I said it was ok as I was in no rush. He was cordial and friendly and accepted my answer.
They sent me emails indicating its travel situation and the carrier that was shipping it. I verified there was no additional shipping charge.
The shipper was exceptional (AMTrucking is excellent) and the shippers delivered it into my office space so I could check it out where the ground wasn't wet from a storm 30 minutes prior. They were cordial and friendly. The call center at AMTrucking was also fantastic and let me know where the truck was when I called and then allowed me to change my contact number in the middle of the shipment.
Absolutely will do business with EastCoast TV again.
For those with negative reviews, if you want an item shipped to you immediately and you get grumpy because they don't instantly respond, go to BB and buy it off the shelf. If you want to buy something inexpensively, cut the dealer some slack and be patient. It is apparent to me that good things come to those who wait!"

modified review This review was modified by Bigsamsunghappytvowner on May 16 2012 05:41:47 PM
Rating 10/10 5/5
modified review posted May-14-2012

"Great TV at an awesome price. I saved hundreds of dollars, getting a price imp[ossible to find locally. Although I was leery dealing with an unknown, I took the jump because of the protections provided with a credit card sale. BUT, such precautions turned out to be unnecessary. These guys provided the best in customer service, calling immediately upon my submitting the order to find out how they could best serve me. They were also available to answer questions I had before and after delivery. Although the box showed some rough handling in transit via FedEx, the additional box and bubble pack added to Samsung's carton protected the TV. It worked perfectly!
I STRONGLY RECOMMEND THESE GUYS AND WILL BE REFERRING MY FRIENDS WHO WON'T BE ABLE TO RESIST AFTER SEEING MY SUPERB HD PIC."

Rating 8/10 4/5
modified review posted May-13-2012

"I purchased a Sony TV XBR55HX929 online. A few minutes after they called me to let me know that it was not free shipping like the web site said. Then after that they added insurance fee. The guys who delivered it almost broke several things getting in the house. I love the TV it's perfect. After talking to Tony I believe that they will try hard to make their customers happy."

modified review This review was modified by James369 on May 13 2012 12:45:03 PM
Rating 8/10 4/5
modified review posted May-10-2012

"Ordering from someone over the internet is like ordering food at a restaurant that you have never been to and are spending money on food that you hope is good. Ordered a LG 55" LM8600 on the 27th. Shipping to Wisconsin has been confirmed with AM Delivery for the 15th - 3 weeks after placing the order with "Express Shipping" for another $100.00. After many calls to confirm bogis dates Tony said he would refund the "Express Shipping" charges. I will be confirming that credit prior to receipt on the 15th. I am alittle less nervous about the quality of the products after reading these reviews. Having a "Man Cave" without a big screen is like an empty beer can from the factory. I will update if we accept the order.

Here's an update - Tony is taking care of me and has credited my express shipping. He has set-up the White Glove shipping so I have no problems. He wants to make buying from East Coast TV's a great experience. I have promised Tony that I will update the delivery experience after it's here and take the fear away from future customers. I will also update my stars on the 15th."

modified review This review was modified by MarkEMillerWI on May 10 2012 05:31:52 PM
Rating 10/10 5/5
modified review posted May-08-2012

"Great Customer Service, Quick Turn Around Time. TV was as advertised, brand new and factory sealed. Will definitely order again from East Coast TV and also recomment to others."

Rating 10/10 5/5
modified review posted May-07-2012

"I got Sony 65" HX9 Series LED HDTV - XBR65HX929 for the better price I could find anywhere else online. Great customer service!
Resolved an issue with my order right after my call and I'm very satisfied with how the situation was handled. There were no any extra charges added after placing an order, such as insurance on delivery, which I experienced with another company.
I will definitely order from East Coast TVs again and recommend it to my friends."

Rating 10/10 5/5
modified review posted May-06-2012

"After searching internet for a few days I couldn't find a better price anywhere else and I bought my TV (55" LG LED) from Eastcoasttvs.com. TV came in BRAND NEW condition as advertised, not problems whatsoever. Very happy with their service and the fact that they have THE LOWEST price on the internet made it even better! "

modified review This review was modified by roka747 on May 06 2012 11:32:14 AM
Rating 10/10 5/5
modified review posted May-06-2012

"Received a call less than 24 hours after placing the order. Did the expected upsell on delivery which was actually really well priced so I accepted. They also added a 3d support hdmi cable for free. The not before mentioned 1% insurance charge came as a bit of a surprise but Kenny worked with me and gave me another discount.
These guys are super friendly and great to deal with.
I am looking forward to receiving my tv!"

Rating 10/10 5/5
modified review posted May-03-2012

"I just received my new Weber grill from East Coast TV and the whole process was seamless.
These guys are great and have excellent follow up.
I have started my search for a new LED TV and will defiantly use this company again.
Great price, excellent service! "

Rating 10/10 5/5
modified review posted May-03-2012

"they gave me a great price, fast shipping, A+ service"

 
wall street journal logo