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everythingkitchens.com

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All Customer Reviews (646)

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Rating 2/10 1/5
modified review posted May-15-2012

"I'll never order from Everything Kitchens again. I received a confirmation of my order on April 26 stating it would be sent in the next 24 - 48 hours and to allow 3 to 10 business days for shipping. I called them on May 15 (18 days later) to find out why I hadn't received my coffee maker. Apparently it was on back order indefinitely (they never told me that and we're never planning on telling me. They said they would have it shipped from a store but could not expedite it or do anything to make it up to me. "

Rating 10/10 5/5
modified review posted May-08-2012

"I have been shopping for a Kitchenaid mixer for a long time and after all the looking and comparing, I decided to purchase from Everything Kitchens and have been pleased with the experience. Not only did I get a top of the line product, the customer service has been great. Not only did I get a great price, there was a rebate for a free accessory. I have this seller's site bookmarked to look for other appliances that I will be replacing. Thanks for a great experience"

Rating 2/10 1/5
modified review posted May-07-2012

"These guys are pathetic. They list items for sale that they don't have in stock and worse yet don't know when they "might" get stock. I ordered some water filters for a KitchenAid Coffee maker 2 weeks ago. They acknowledged the order but didn't bother to tell me it was backordered and that they had no status for when they might have the item! That is one jacked up business model. This is a first and only engagement. I won't do business with them again"

Rating 2/10 1/5
modified review posted May-03-2012

"Was sent a used item with a return request from previous owner still in the box. When I called about it there was no apology and absolutely no effort to make it right. Was simply told to return it, wait for it to be inspected and processed and they would eventually send me another. I will not be shopping with this company again."

Rating 10/10 5/5
modified review posted May-02-2012

"i received my mixer in a matter of days! shipping was super fast, and i love that they offered the rebates that are out there! i managed to get my food grinder attachment for free because of them! i am very pleased and will be shopping this site again!"

Rating 8/10 4/5
modified review posted May-01-2012

"I found Everything Kitchens to have a large variety of items, at very good prices. I actually wound up buying items I hadn't planned on because I found items I didn't realize were available. The website is well laid out and browsing was easy...probably too easy because I found items I hadn't planned on buying! My only concern was shipping was a litlle slower than I would prefer."

Rating 6/10 3/5
modified review posted Apr-23-2012

"Good:
Great prices and good website.

Bad:
Took 2 full weeks for them to even start shipping the product. The official response from customer service:

I apologize for the delay on the shipping of the order. I was unable to obtain an explanation from the warehouse for the delay.

Verdict:
Order from here if you like but make sure you get shipping information within a couple of days if you do not, contact them right away do not wait like I did."

Rating 10/10 5/5
modified review posted Apr-15-2012

"First time user of this website. Loved everything about it. Great price on the item purchased and free shipping and no tax -there are no complaints. The order arrived as scheduled and in good condition. I would definitely use Everything Kitchens LLC again."

Rating 2/10 1/5
modified review posted Apr-15-2012

"I found this item at another website for less. I emailed you because your website said you would beat any competitor's price by $5.00. This is the answer I got.
Hello,
I pulled this order up and you paid $104.95 making your total less than this price already. YOu had previously applied a coupon to your order.
Thank you,

Melissa C.
I then called Melissa C. on the phone and reminded her that your suppose to match the price and then go $5.00 lower with a coupon. She said I wouldn't get the free cookbook with my order. I said fine. The adjustment was only about a couple dollars. Instead she argues with me trying to get out of an adjustment. If this is a reflection of the way your company talks and treats customers, I will think twice about doing business with you and not have to go through the hassle of communicating with you."

modified review posted Apr-16-2012

emilyr1981, Everything Kitchens LLC rep has responded

“We happily price match any authorized dealer's advertised price as long as the offer is the same. We will also beat the price by $5.00 if the order total is over $100.00. In this case we did match the price for this customer and beat the price by $5.00 as requested but we offered a book with the purchase that our competitor did not offer. Since the customer had already applied a $10.00 coupon to the order the difference in price after we beat it by $5.00 was a mere $2.00 so we simply wanted to be make sure that he wanted the price match instead of the free book which was the better value. We were not tring to hassle the customer regarding the price match; quite the opposite actually. We wanted to make sure the customer received the best value.”

Rating 10/10 5/5
modified review posted Apr-13-2012

"I have purchased a KitchenAid mixer from Everything Kitchens. Hard to beat price, extremely fast shipping, very happy with my purchase."

modified review This review was modified by gutza on April 13 2012 10:26:36 AM
 
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