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![Share](javascript:share_rating({"review_body":"Very helpful and friendly staff.","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1544362#comment1544362","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"jfrazi22","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dealing with framesdirect.com was a fairly positive experience. The customer service was great (friendly and fast), they even rang me to confirm my prescription and I am in Australia! The only downfall was the long wait - I placed the order about 1 month before I had the glasses delivered. However, the product was fabulous (and wrapped well for delivery) and at half the price of what I could purchase them for in Australia, it was worth the wait :) ","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1544134#comment1544134","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"kim_h_83","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"very good shopping experience!","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1542406#comment1542406","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"adriana_aguirre","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My family and I enjoy shopping from Frames Direct. I have always purchased my family frames from here but, this was the first time I purchased frames with the presciption included. I have to say that the price that I paid Frames Direct and what I pay the other retailer was a huge saving. I would refer anyone that needs glasses to Frames Direct. Thank you Frames Direct for helping my family see better and look good while doing it.","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1537654#comment1537654","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"dixon112101","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hi! I love Frames Direct and would order again from them. The first pair of glasses I ordered looked horrible and I got to reorder a different pair and they were easy to work with.","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1536088#comment1536088","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"heidi88-22","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They seldom returned messages.. a lot of chasing- IE 8 messages left one call returned<br><br>misleading information in regards to sizing.. I dont believe it was deliberate,,they should know product","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1533170#comment1533170","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"rainsky44","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Customer for life!!!!!! very happy with frames and lenses. Fast delivery,friendly customer service, and product is better than expected. Highly recommended!!!!!! Dean Spokane,Wa","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1530562#comment1530562","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"deanmcintosh","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Espero que me acepten mi comentario en espa\u00f1ol. Esta muy bien en cuesti\u00f3n de la compra, es una empresa muy seria, y volver\u00e9 a comprar productos con ustedes. Solo que hay un peque\u00f1o detalle no es con la empresa en si, sino con la paqueter\u00eda encargada de entregar los productos, me tardaron mas de tres semanas para que me llegara lo que hab\u00eda comprado, eso si estuvo mal, y hasta que env\u00ede un correo tomaron cartas en el asunto, deber\u00eda de poner cuidado en ese detalle, por lo dem\u00e1s excelente...","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1527188#comment1527188","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"sircuau10","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall result was \u2018okay to good\u2019 \u2013 good price, and service was okay, but ended up with wrong size of temple (even after a phone call) and online selection\/ordering process seems too long.<br><br>Site emphasis is on price and fashion, for single vision prescription. As a progressive lens user, this is the reason we ordered the lenses locally.<br><br>Site needs to add quality feature description on frames: how long the finish will last, how good is the finish, how durable are he frames to everyday use and adjustment, will frames stand up to hard use.<br><br>Site needs to have added emphasis on frame suitability to: the prescription, especially for progressives, and on the fit to how the glasses will be used (computer, sports, driving, etc) <br><br>Pictures need an enlargement feature of the frame pictures to be larger, in HD, and from different angles.<br><br>Need video, or even better pictured descriptions, on actually how to measure temple length, especially for frames that are different like Silhouette. Train staff on how to explain to customers.<br><br>Site needs better search features to select on type of prescription, usage, durability, quality, suitability to person<br><br>Site needs faster searching and online ordering process \u2013 overall seemed to take too long.<br>","link":"http:\/\/www.resellerratings.com\/store\/FramesDirect\/comment\/1526580#comment1526580","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FramesDirect.jpg","store_name":"FramesDirect.com","username":"tsones","rating":"4"}, "single");){kind=link}
"No hassles. Fast shipping. Great pricing."