36,313 stores
1,197,388 reviews
9322 shoppers online now
15 reviews 
posted Jan-27-2012 “Client requested cancellation on Jan 19th, refund was processed Jan, 24th and confirmation was emailed to client. We did not receive cancellation request client claims was email on Jan 12th. We have called and emailed client and are hopeful the matter is closed to his complete satisfaction.”
Share your shopping experience,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
Visa / Mastercard
American Express
Money Order
COD
Check
Wire Transfer
![Share](javascript:share_rating({"review_body":"Ordered an entertainment center on 1\/2\/12. At first I was able to get through and follow up with them regarding the delivery. I was then told of a delay in getting my furniture. I have tried calling for two weeks with no answer. Today it says the mail box is full. I\u0027ve had to call my credit card company to put it in dispute. Now I have to wait another 6 to 8 weeks while our TV sits on the floor. What a joke. I would not recommend this company. It\u0027s been a nighmare.","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1274831#comment1274831","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"trish2all","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I made a purchase from Great Price Furniture, and did not get the merchandise I paid for. I attempted to call the company and was unable to contact ANYONE. I left 16 messages, and 2 e-mails...no response. I also requested a refund via e-mail and voice mail, but like usual...no response. Save yourself the hassle, and DO NOT USE this fraudulent company. ","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1263179#comment1263179","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"EdwardFox","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been trying to resolve issues with an order for over a year. I have about 80 emails between myself and Cindy in customer service. Promised a refund to keep order \u0022as is\u0022. Never issued credit. Finally dumped me on someone else. They didn\u0027t issue the credit. Finally dumped me on someone else last week. Caroline. She didn\u0027t even return my call. The order was a problem from the very beginning. Late. Late. Late. Finally coming. Late. Scratched. Took pictures. Sent picture. They decided that is what is defined as \u0022antiqued look.\u0022 I know the difference between antiqued and scratched. Anything damaged could fall into their definition of \u0022distressed or antiqued.\u0022<br>I actually have emails promising the refund. THAT HAS NEVER BEEN ISSUED.<br>DO NOT BELIEVE A SINGLE WORD THEY SAY. I KNOW YOU WILL WANT TO. YOU THINK YOU ARE GETTING A DEAL. PAY 2X\u0027S THE PRICE SOMEWHERE ELSE AND YOU WILL LOVE YOUR FURNITURE FOREVER. BUY IT FROM THESE PEOPLE AND EVERY TIME YOU LOOK AT IT YOU WILL BE REMINDED OF THE NIGHTMARE.....called Great Priced Furniture. There is a reason it isn\u0027t called....\u0022Great Service Furniture.\u0022","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1251457#comment1251457","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"LHzzzzz","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is the WORST company to ever order from. They do not answer the phone, they do not ship your product in a timely manner, they LIE to you, this has been the worse experience!<br>My order was due to me by Christmas, finally by the end of Jan and still not recieving my order and being lied to every week that it was going to ship Friday, I cancelled my order. It has been around 18-20 business days and I still have not got my refund. Excuse after excuse! I highly recommended saving your money going to a local furniture store and buying! It is my mission to get this company shut down so they cannot scam other customers as they have me. Basically they have been holding my money for 4 months!","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1248887#comment1248887","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"krispris","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a bed in December 2011. They said it would ship in 4 to 6 weeks. We now get the run around. No one returns calls (usually no one answers if they do they send you to voice mail). Very sorry I tried to do business with them.","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1242603#comment1242603","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"ClaytonD","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is unreliable and I STRONGLY suggest people to NOT to purchase furniture from them. I ordered two recliners and a sofa on 9\/24\/11, and after following up with customer service for months regarding my purchase and when I would receive it, I was finally sent a shipping notification at the end of December. After repeatedly requesting a status from Great Priced Furniture on a delivery date, I ended up calling the shipping company directly -- only to be told on 1\/13\/12 that the order was on hold because they had received only one recliner. The customer service reps (Tiffany and Cindy) at Great Priced Furniture eventually told me it was a mistake by the manufacturer. They assured me on 1\/31\/12 that that the missing recliner was shipped by the manufacturer to the shipping company and that I should receive the entire order this week (2\/6\/12). Earlier today I called the shipping company directly (again) to request a status on delivery and I was told that they still do not have the missing recliner. <br><br>I, too, will be requesting a refund. <br><br>","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1228385#comment1228385","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"js215","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I concur with previous postings to this site. I purchased furniture 7 weeks ago. They did not meet their promise of processing the order through the manufacturer in 10 days and they did not deliver the furniture in the promised 4 1\/2 weeks. In fact it is now 7 weeks and the order is still not processed. I contacted customer service 3 times in the last week. They stated that the truck was picking up my order last Friday and I would be contacted to confirm. That never happened. I called again today and they once again would not take responsibility. I cancelled my order but they refuse to refund my money in a timely manner. I will be putting in a dispute claim to my credit card company as this company does not seem to care about their customers. Do not trust this company in any way to fulfill their orders or stick to their promises on the website. ","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1227595#comment1227595","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"StevenFToledo","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am now very concerned after reading all of the reviews recently that something is going on with this company. I ordered bedroom furniture back in December, have called at least once or twice weekly since the beginning of January only to be told that the furniture was scheduled for pick up at the vendor\u0027s location on Tuesday or Thursday and that I would receive a trcking number once the order was picked up. When I called today, for about the 5th time, was told that the truck broke down and that Sarah is no longer with the company. I don\u0027t know what that has to do with me. Customer service has been horrible, no one follows up, and I still have no idea if and when I will receive my furniture. This company has had my money since December 9th, unless I get an answer by tomorrow I will dispute the charge on my credit card and purchase elsewhere. Buyers beware....wish I would have read the reviews before ordering. I purchased a few years ago from them and had no issues whatsoever.","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1217719#comment1217719","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"designer55","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"With a polished, friendly and professional upfront experience, BE WARNED!!!!! DISHONEST BUSNINESS!!!<br><br>In my experience, the company PROMISED one delivery date, was not able to meet it and did not follow-up on continued missed delivery estimates. Was CHARGED for the furniture before it was even manufacturer and shipped. CANCELLED the order for nearly TWO WEEKS repeatedly, but the Customer Service Representative Cindy would not acknowledge cancellation, referencing the need for MANAGEMENT APPROVAL, and never followed up nor obtained it. STALL TACTIC!<br><br>It is CLEAR that the company is attempting to delay in hopes of having availability, but the order was CANCELLED, a concept the company does not seem to understand. <br><br>BOTTOM LINE: CANNOT BE TRUSTED!!!!<br><br>Chronologic History: <br><br>12\/02\/2011 \u2013 Spoke with Linda for details of item, order placed with Brian. Given 4 week estimated delivery.<br>12\/05\/2011 \u2013 Received email confirmation of order with estimated delivery within 1-2 weeks.<br>12\/16\/2011 \u2013 Received email from Sarah given estimated delivery of next week. Promised to follow-up on Monday, December 19th to confirm.<br>12\/19\/2011 \u2013 No email or phone follow-up from Sarah as promised.<br>01\/10\/2012 \u2013 Charged placed on my credit account.<br>01\/12\/2012 \u2013 Sent email to Sales with INITIAL request to cancel order and credit charges<br>01\/18\/2012 \u2013 Received email from Cindy, Order and Customer Care Manager informing of delayed shipment.<br>01\/19\/2012 \u2013 Received email from Cindy indicating order was scheduled to release tomorrow (01\/20\/2012) Cindy inquired whether or not I would consider not canceling order.<br>01\/19\/2012 \u2013 Sent email to Cindy requesting for the SECOND time order cancellation and credit my charges. NO RESPONSE<br>01\/19\/2012 \u2013 Sent email to Cindy for THIRD time requesting order cancellation later in the day.<br>01\/19\/2012 \u2013 Sent email to Cindy requesting confirmation of order cancellation and account credit.<br>01\/20\/2012 \u2013 Received email from Cindy indicating that request for cancellation was sent to upper management for approval.<br>01\/23\/2012 \u2013 Sent email to Cindy REREQUESTING status and further requesting the company act professionally. <br><br>NO RESPOSE FROM COMPANY<br><br>01\/24\/2012 \u2013 Left voice mail for Fred, listed on Internet as the President\/CEO of company (will have to verify the factuality of that position) and for the FOURTH time requested order cancellation and account credit.<br>01\/24\/2012 \u2013 Sent email to Cindy indicating that she has failed to meet her obligation to process my order cancellation, and as a result, I am forced to escalate my actions against the Great Priced Furniture.<br>01\/24\/2012 \u2013 Disputing charges with credit company.<br>01\/24\/2012 - Received email from Cindy confirming order cancellation and credit to post within 7-10 business days.<br>01\/24\/2012 - Sent email to Cindy confirming FULL credit.<br>01\/24\/2012 - Received phone call from Fred. Acknowledged order cancellation and assured that FULL credit would be processed today, expediting the longer quoted 7-10 business days processing. Fred was pleasant, but focused on the initial order cancellation request which was emailed on January 12th, but states was not received (a copy was forwarded to Cindy), but Fred appeared to miss the focus of the customer complaint, failure to process a customer order cancellation.<br>01\/24\/2012 - Received a subsequent call from Fred. My hope is that he truly understands the process problem and\/or business ethics issues resultant from this order, and that he will work towards mitigating them. He assured me he would use this order as a learning example. My fingers are crossed that this is the case and future customers have a better experience. <br><br>Company name is accurate, however, great priced furniture. ","link":"http:\/\/www.resellerratings.com\/store\/Great_Priced_Furniture\/comment\/1188759#comment1188759","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Great_Priced_Furniture.jpg","store_name":"Great Priced Furniture","username":"MatthewSw","rating":"1"}, "single");){kind=link}
"Everything that everyone has stated is true! I even filed a complaint with the BBB and suggest that everyone does! This company just filed bankruptcy!!!"