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iapdirect.com
Rating 8.57/10 7 reviews
(7 lifetime reviews)

8.57/100 (6-month rating)
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Import Auto Performance is a merchant member
Import Auto Performance participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,953 merchant members.
 
 

All Customer Reviews (7)

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Rating 10/10 5/5
modified review posted Apr-05-2012

"Really happy I made my purchase with Import Auto Performance. Was weary at first, but after reading other reviews I decided to go ahead and make the purchase. Prices were great, got a tracking number, got my package promptly in great packaging, and the parts are the great quality I was looking for. Will definitely be back for future purchases."

modified review posted Apr-05-2012

Import Auto Performance, Import Auto Performance rep has responded

“Lividfire,

Thank you for your business and 5 star review! We appreciate your business and its great to hear we did a good job. :)”

Rating 10/10 5/5
modified review posted Mar-20-2012

"I live in Australia and found dealing with Import Auto Performance absolutely painless. In fact, they were quicker to respond and send the item than dealing with companies in the same country as myself! I highly recommend them and would not have any hesitation in buying anything else from them!"

Rating 10/10 5/5
modified review posted Mar-20-2012

"Customer Service gave quick, accurate answers to my questions prior to the order.

Order was shipped promptly and arrived much sooner than I anticipated.

The ordered parts were correct and of excellent quality."

Rating 10/10 5/5
modified review posted Mar-06-2012

"It was a pleasure doing business with your company. Peter Awad was a great help to me to make sure I can get the best product available and answered all my questions with the product I purchased. Thanks for your help in helping me decide what was best for me and my vehicle.
Best Regards,
James Lieb"

modified review posted Mar-08-2012

Import Auto Performance, Import Auto Performance rep has responded

“Thanks James. Great doing business with you as well!”

Rating 2/10 1/5
modified review posted Feb-23-2012

"part defective, i spent 500 having a shop diagnose the car untill they came up with the answer of a bad knock sensor."

modified review posted Feb-24-2012

Import Auto Performance, Import Auto Performance rep has responded

“I sincerely apologize that you had an issue with the knock sensor. We have emailed you to learn more about the issue and to address it immediately. We carry only the highest quality components so it is extremely important for us to pinpoint any quality issues and require that the manufacturer corrects the product. All of the products we carry are covered with a strong warranty.”

Rating 10/10 5/5
modified review posted Feb-14-2012

"First time dealing with "import auto performance" and it will not be my last, they have very great customer service! One thing I dislike about ordering parts online is the hassle to get into contact with the seller, but you will have no problem with that buying from iap, super fast shipping and very quick response with details. No one wants to get the run around or little bits and peices of the question you asked, I sent an email with some questions and barely any time later I had a response with a lot more info then I was expecting, which made the experience really good! If you are looking to buy parts I would highly recommend "import auto performance"! A+ from me, an ive ordered tons of car parts in the past and this was deff a great experience! Thanks again!

- David "

modified review posted Feb-14-2012

Import Auto Performance, Import Auto Performance rep has responded

“Thanks David! I really appreciate you taking the time to provide a review. Love to hear that you had a great experience with us!”

Rating 10/10 5/5
modified review posted Feb-13-2012

"Great company, fast shipping. I had a few questions about the setup as well as pricing and the seller replied to my emails extremely quickly. Once my order was processed I was provided a tracking number and the items came to my house in safe and well packaged boxes.

I had never ordered from IAP before and was a little hesitant but I cant say enough good things about my experience there."

modified review posted Feb-13-2012

Import Auto Performance, Import Auto Performance rep has responded

“Thanks for taking the time to post your review! We are pleased to hear you had such a positive experience!”

 
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