36,313 stores
1,197,552 reviews
9061 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
1,951 reviews 
posted May-16-2012 “Selling "Open Box" is usually a winning proposition for all concerned. We get to move a piece that may not sell so easily since it's been opened, and the consumer gets a good deal. The possible wrinkle is that there might be, in spite of the care we take, a piece that goes missing. We spoke with this customer and apologized. He has found a part that completes this and it is now fully functional. We have given him future consideration for his inconvenience.
Jim at J&R
jtq@jr.com
1(800)426-6027”
Share your shopping experience,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Full Rating Profile
Visa / Mastercard
American Express
Discover
Money Order
COD
Check
International
Online Ordering Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Order
![Share](javascript:share_rating({"review_body":"Gret price, and a great product. Contact with seller was always positive and I am completely satisfied.<br>Thanks","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1547582#comment1547582","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"ChiefMac","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The camera is great and there was super fast shipping. I will be using this camera a lot. I will be usin J&R Music and Computer World again.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1547526#comment1547526","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"nicolet19762003","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" This was the easyest an best transaction I have made. The product was great the discription was right on,and delivery was very fast. I would recommend all my friends to shop at J&R Music and Computer World.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1546738#comment1546738","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"jamesr4199","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service, great price. Item arrive on time as schedule. Thanks.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1546658#comment1546658","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"lxsantiago","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"J&R never ceases to amaze me. Their pricing, selection and amazingly fast shipping keep me coming back again and again. Bravo J&R!!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1546472#comment1546472","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"thefee007","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Completely seamless and easy. Product was in mint condition.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1546390#comment1546390","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"justingarrett","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered some headphones (A900X)from J&Rs (I\u0027m in California), J&R was able to ship out the headphones a day earlier then expected, it only took them a couple of hours after I ordered to have them in the shippers (UPS) hands. So my headphones arrived about 28 hours earlier then I expected. It made my day.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1546358#comment1546358","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Tacoboy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I ordered the Fuego portable gas grill. There were some issues with the product that I thought I\u0027d let you know about.<br><br>1. The inside of the lid was scratched in several places.<br><br>2. The push button igniter does not work.<br><br>3. There is a very small piece missing from where the grill burner connects to the grill to the gas control nozzle. There is supposed to be a very small \u0022nipple\u0022 that allows the nozzle to turn in and lock on to it. This piece is missing in my unit and thus the gas nozzle cannot be secured safely to the grill burner.<br><br> So, to me, it seems this particular unit must have been a floor model because of the scratches and missing parts. This would explain why it was being sold for roughly $50 less than the full retail version. None the less, I believe the folks that sold it should have taken a little more time to inspect it and ensure the parts worked and fit together correctly.<br><br> Just to be clear, I\u0027m not angry about this. I don\u0027t expect to send it back to you. I don\u0027t expect a refund. I don\u0027t even expect spare parts.<br><br> I just thought I\u0027d let you know because you sent me an email asking for feedback.<br><br> Thank you for your time.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1545716#comment1545716","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"BlueKahuna","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been a long time J&R customer. I have always enjoyed their prompt delivery, ease of ordering, friendly customer reps, not to mention a very competitive price.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1542808#comment1542808","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Momchevol","rating":"5"}, "single");){kind=link}
"I purchased an iPad and a cover as my first order with J&R
so I was a little nervous. I have bought electronics from other on line sites only to find out that they were refurbished. But not the case with J & R. My order arrived on schedule and new in the box just as promised.And I saved 100.00. I did return the cover because it wasn't what I thought it was (my fault)I followed their instructions for returns and in 4 days I had my credit. I had them keep it as store credit because I know I will be doing all my purchases with J&R from here on out. Keep up the good work. "