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keh.com

Consumer Electronics

Rating 9.49/10 999 reviews
(1,650 lifetime reviews)

9.49/100 (6-month rating)
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KEH Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,953 merchant members.
 
 

All Customer Reviews (1,650)

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Rating 10/10 5/5
modified review posted May-16-2012

"No problems, delivered on time with nothing wrong. What more can you expect?"

Rating 8/10 4/5
modified review posted May-16-2012

"Overall I am satisfied with the purchase, but the description of the camera seemed to indicate that a memory card came with the camera. I understand that it didn't now, but had I known that up front I probably would have ordered one. Same with other accessories like a USB cable and neck strap. The website should offer additional items."

Rating 10/10 5/5
modified review posted May-16-2012

"I've used KEH since the pre-digital film days, and continue to be very satisfied. This order was exactly what I expected; good gear, the condition was as advertised (or a little better), delivered on-time. One thing I appreciate with KEH is the no hassle 14 day return policy. I've only used it once in all these years, but I know that even if I mistakenly order the wrong item, I can return it without problems. When I need photo gear I look at KEH first. Thanks."

Rating 10/10 5/5
modified review posted May-16-2012

"I had a great experience shopping with KEH. I don't really have much experience with photography's technical side and their customer service made it very easy to find something in my price range that will take great quality photographs and is a good jumping off point for my experience level. I've been telling everyone where I got a great deal on my new camera. "

Rating 10/10 5/5
modified review posted May-16-2012

"I have dealt with KEH multiple times. Living in Australia, it is great to deal with a US company that provides good service, with used gear that is as described, and quick shipping!"

Rating 10/10 5/5
modified review posted May-16-2012

"Item Arrived ontime and better than advertised"

Rating 10/10 5/5
modified review posted May-16-2012

"Excellent company to deal with. Lens ratings are spot on. This is my second purchase from KEH and both lenses where exactly as described if not a little better. I always recommend them as the best source fro used equipment of any kind that I have dealt with."

Rating 10/10 5/5
modified review posted May-15-2012

"Very happy with my purchase on KEH !!! Highly recommended !"

Rating 10/10 5/5
modified review posted May-15-2012

"Best used camera shop period"

Rating 6/10 3/5
modified review posted May-15-2012

"The packaging was damaged when I received it. The box was split on one side. However, the camera was secure wrapped in bubble foam, so there was no damage.

No business is perfect. I've had many good experiences with KEH Camera in the past, so I'm willing to let this mishap slide. Besides, KEH Camera has a 60 day warranty, so I can always turn to this option as needed."

modified review posted May-16-2012
KEHcamera's Avatar
KEHcamera, KEH Camera rep has responded

“Damage in transit is covered by shipping insurance.

If damage occurs, please keep all materials and call
both KEH and the carrier to process a claim.

Also, the KEH warranty is now 6 months.

Thank you,

Dan Orchard
Director of Customer Service
KEH Camera
Direct Line (770) 333-4212
dorchard@keh.com”

 
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