
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-11-2012
posted May-11-2012 “Thank you for taking the time to post your review, your feedback and satisfaction are very important to us.
In regard to the case number on your watch, that is indeed very strange. The case number should be inscribed on the back of the watch casing. We checked inventory, and found the case numbers to be properly identified on the watches. These watches are 100% genuine Seiko watches, and not an OEM brand. If you have any further questions or concerns, please do not hesitate to contact our customer service department to assist you. Thank you for choosing MChrono.com!”
posted Apr-27-2012 “Thank you for your review, your feedback and satisfaction are very important to us. Please send your order number as well as the details regarding your transaction to raquels@mchrono.com. Unfortunately the order number provided is not a valid number. Thank you for your patience and understanding, and we look forward to addressing your concerns.”
"Happy to have a good custom service. "