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"This company's name should be TurtleCity to reflect the speed with which they operate. For unknown reason they reserve the right to take 5 business days to "process" one's order - enough time for you receive the goods if you order them elsewhere. After a week of no shipment confirmation I confronted the company about this and was treated to a set of fine print. Fantastic. On top of all the other useless information I get bombarded with daily, I now need to pay attention to fine print when placing an internet order. DON'T THINK SO. If product is available, I expect it to ship right away. An e-tailer who wants to my business must align to the industry best practices, instead of hiding behind fine print and disclaimers.
If merchant's respect for your time and speed of delivery are important to you and you don't want to be a hostage to dumb and inefficient business practices, spend your dollars elsewhere.
Also lookout for the cheery all thumbs and toes up reviews which reference "fast shipping". Makes me wonder who wrote them."
This review was modified by doe40 on May 03 2012 03:01:07 PM
"Very pleased with Nutricity. I ordered POMI crushed and strained tomatoes through them and was very happy with the product! I was most happy with the customer service. The shipment of tomatoes had split open during shipping, leaking some tomatoes. I wrote them an email explaining the situation. Their response was quick, helpful and beyond willing to help solve the situation. I got a new shipment of tomatoes at my door three days later. Very pleased with their friendly, helpful customer service!"
"Excellent products, exactly what I was looking for at the best price around. Shipping takes a little longer then expected but it was free shipping & items were heavy glass jars. They were very well packed and arrived undamaged. I would definitely order from Nutricity again."
"Rating: 10
Got what I ordered."