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"Do not order from these guys! I took a chance with them since all I cared about is price not service, they fail on both! I placed my order Monday 16 Oct, assuming retail, since the website didn't say otherwise. They call and say I can upgrade from OEM to Retail and that they would expedite shipping and assure I have the latest version of the motherboard (meaning they would flash the bios, like I can't do that). So I said what the hec and went for the upsale, it was ony $16. I called 19 Oct to get a tracking number, only to find out they hadn't shipped yet. The guy said he would check and I hung up. 15 minutes later I get an email saying the item will arrive 27 Oct, now that's not 3-5 day UPS is it? Very dishonest! I canceled and purchased from Newegg. ------------ I finally got this issue cleared up with PC-Ontime, 14FEB07! I had to get my credit card company involved to have my account credited. I called PC-Ontime repeatedly to have them credit my card when I returned the product I ordered. Luckily I shipped UPS w/a tracking number and delivery confirmation, and kept the information. I also called the 954-237-6602 number on the website. When I asked for customer service I was told it was residential number. A couple of days later I called back to place an order and they started accepting my info, I then asked for customer service and was hung up on. Sometimes I call and they pretend not to speak english!
Please do not order from this site, learn from me. Just go to Newegg or someplace else. The extra money is worth it."
This review was modified by rpommier on February 14 2007 05:38:45 AM
"I ordered a RETAIL BOX AMD Athlon64 4000+, CPU fan and thermal paste. They sent me an oem CPU that had been written on instead of the retail box cpu, in a taped up Thermaltake power supply box. They also didn't bother to include a recept. I sent them an email and a pic of what I received, but no reply yet. I'll call on monday, and update this accordingly.
I feel like I've been scammed, and believe I probably HAVE been, after reading some of the other reviews on this online vendor."
This review was modified by pdoxtader on September 30 2006 06:21:04 PM
"Ordered a Mboard and chip combo 16days ago still mo shipping notice they called and tried to sell me a higher price item told me the item i ordered was OEM (did not say that on site) this is the second time i have ordered from them the first time they called and claimed item ordered was out of stock and tried to sell me a higher price item (i cancelled the order) Another problem is my credit card was charged by Infinity Systems not PC-Ontime"
"BEWARE of this company, They are very difficult to get ahold of after the initial internet placed order,they called and left messeges saying they needed to verify the order wich was fine but upon getting ahold of them after several attempts to do so and 3days later... and being put on hold 3 times for over 30 minutes we finally got to talk to a representative who tried to put us on hold again and after we flat said no your not putting me on hold for the forth time , we were able to ascertain that what they wanted was to get us to add the "retail" motherboard with my order instead of the oem (wich was /is not stated on the the add !) so we said yes add the retail motherboard that we did not want an oem part(not knowing at the time that the add did not state the motherboard was an OEM part ), after getting a chance to check the site again to verify for myself that ,that had indeed not been anywhere on the listing i am very upset with this company and will NOT under any circumstances do buisness with this company again. prospective buyers beware this company will gouge you if they can and if you dont have the technical knoledge to know different that you are pretty much along for the ride. BEWARE of this company!"
"BAIT AND SWITCH! warning! Do not purchase from these people. Found their site through PriceWatch, and sure they had the cheapest $, but the next day they called to "confirm" my order. In reality it was to first try and upsell me to an retail version of the part instead of the OEM kit for an extra $20 dollars. When I said no thanks, they offered it to me at their "cost" of only $15 more. When I still said no thanks, they then told me the item was out of stock and wouldn't be in for 2 weeks."
"Bait and Switch at it's finest. Ordered online a Semperon 2200+ Combo w/ memory (http://www.pc-ontime.com/store/product2349.html) on the 14th. Recieved a call on the 16th that this processor was discontinued. Was advised that I needed to upgrade to a more expensive combo, and that the discontinued product was being removed from the site before day's end. I'll be VERY surprised if that link doesn't still work well into July.
Poor Customer Service Skills, pain in the rump to contact these people. The first live body I spoke to after 15 minutes on hold rudely yelled at me repeatedly to hold before even cursery greetings were exchanged. These people are about as professional as a road-killed armadillo.
Goes to show that I should have gone Newegg.
*Edit - 3/21/06*
Link still works....Surprise, Surprise....
*Edit - 3/22/06*
Parts have arrived, processor is not as advertised, Mainboard is not as advertised; PC Chips instead of ASRock, the only thing that appears to be as ordered is the memory. Yeah, sure, they're going to get my business again....
*Edit - 3/26/06*
It just keeps getting better....MB/RAM/Processor Combo is Dead on Arrival, No Post, no Video, No Beep-Code. Looks like I'm bound for the RMA party....And to top it all off, The link still works...."
This review was modified by integrity0459 on March 28 2006 11:06:25 AM
"Buyer beware! Ripped off for $30 by charging cc for an order 3 days after order was cancelled and then charging an outrageous cancellation fee! Chronology: placed order 2/6 after being told by chat that it would ship same day. 2/7 Get an email on the 7th asking me to confirm order. I cancel order. 2/9 they call me to verify and I said no, I cancelled that order, sent another email to support. 2/10 they charge my card! I called they said ok they’ll refund. 2/14 get shipment notification, more run-around. Package arrivse I refuse it. 2/28 I get a refund that is short $30! WTF >15% they ‘sometimes’ charged"
"2/17/06 Arranged the deal via AIM & was able to get them to call me to close the deal. Finished on the phone because their website was not fully secure. However, phone was difficult because of heavy accent. Phone service via 800# was non-existant (on hold for 1/2hr so I hung up) AIM service was good. 2/18 Other reviews have me worried. Order was placed on Fri before holiday no word yet. 2/17 Tried to IM customer service for a tracking number and no response. 2/21 Price billed to CC is $1 more than agreed price. 2/23 IM got tracking number. Concerns: online states I'm getting a different part than what I paid for. Paid for retail and I might be getting OEM. 2/28 Parts arrived both were retail packaging genuine and sealed. Would use PC-Ontime again if the parts and price is right. /s/DET-Fodder"
This review was modified by DET-Fodder on March 17 2006 07:34:53 AM
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posted Sep-30-2006 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I ordered a RETAIL BOX AMD Athlon64 4000+, CPU fan and thermal paste. They sent me an oem CPU that had been written on instead of the retail box cpu, in a taped up Thermaltake power supply box. They also didn\u0027t bother to include a recept. I sent them an email and a pic of what I received, but no reply yet. I\u0027ll call on monday, and update this accordingly.<br><br>I feel like I\u0027ve been scammed, and believe I probably HAVE been, after reading some of the other reviews on this online vendor.","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/278209#comment278209","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"pdoxtader","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Mboard and chip combo 16days ago still mo shipping notice<br>they called and tried to sell me a higher price item <br>told me the item i ordered was OEM (did not say that on site) this is the second time i have ordered from them the first time they called and claimed item ordered was out of stock and tried to sell me a higher price item (i cancelled the order)<br>Another problem is my credit card was charged by Infinity Systems not PC-Ontime","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/274213#comment274213","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"sweetndesign","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BEWARE of this company, They are very difficult to get ahold of after the initial internet placed order,they called and left messeges saying they needed to verify the order wich was fine but upon getting ahold of them after several attempts to do so and 3days later... and being put on hold 3 times for over 30 minutes we finally got to talk to a representative who tried to put us on hold again and after we flat said no your not putting me on hold for the forth time , we were able to ascertain that what they wanted was to get us to add the \u0022retail\u0022 motherboard with my order instead of the oem (wich was \/is not stated on the the add !) so we said yes add the retail motherboard that we did not want an oem part(not knowing at the time that the add did not state the motherboard was an OEM part ), after getting a chance to check the site again to verify for myself that ,that had indeed not been anywhere on the listing i am very upset with this company and will NOT under any circumstances do buisness with this company again. prospective buyers beware this company will gouge you if they can and if you dont have the technical knoledge to know different that you are pretty much along for the ride. BEWARE of this company!","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/257211#comment257211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"magyvergdwrench","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They ask for more monney,lost a lot of time until I received the order, they sent another motherboard than I ordered.","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/253533#comment253533","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"Quant","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BAIT AND SWITCH! warning! Do not purchase from these people. Found their site through PriceWatch, and sure they had the cheapest $, but the next day they called to \u0022confirm\u0022 my order. In reality it was to first try and upsell me to an retail version of the part instead of the OEM kit for an extra $20 dollars. When I said no thanks, they offered it to me at their \u0022cost\u0022 of only $15 more. When I still said no thanks, they then told me the item was out of stock and wouldn\u0027t be in for 2 weeks.","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/252799#comment252799","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"btm1001","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Seller charged my credit card for the full order amount 5 days before shipping the item. This is unacceptable. <br><br>Also, the tower case they supplied was cheap and flimsy. I will not be doing busines with them again.","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/251386#comment251386","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"WoodsRuner","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bait and Switch at it\u0027s finest. Ordered online a Semperon 2200+ Combo w\/ memory (http:\/\/www.pc-ontime.com\/store\/product2349.html) on the 14th. Recieved a call on the 16th that this processor was discontinued. Was advised that I needed to upgrade to a more expensive combo, and that the discontinued product was being removed from the site before day\u0027s end. I\u0027ll be VERY surprised if that link doesn\u0027t still work well into July.<br><br>Poor Customer Service Skills, pain in the rump to contact these people. The first live body I spoke to after 15 minutes on hold rudely yelled at me repeatedly to hold before even cursery greetings were exchanged. These people are about as professional as a road-killed armadillo.<br><br>Goes to show that I should have gone Newegg.<br><br><br>*Edit - 3\/21\/06*<br><br>Link still works....Surprise, Surprise....<br><br>*Edit - 3\/22\/06*<br><br>Parts have arrived, processor is not as advertised, Mainboard is not as advertised; PC Chips instead of ASRock, the only thing that appears to be as ordered is the memory. Yeah, sure, they\u0027re going to get my business again....<br><br>*Edit - 3\/26\/06*<br><br>It just keeps getting better....MB\/RAM\/Processor Combo is Dead on Arrival, No Post, no Video, No Beep-Code. Looks like I\u0027m bound for the RMA party....And to top it all off, The link still works....","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/250093#comment250093","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"integrity0459","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Buyer beware! Ripped off for $30 by charging cc for an order 3 days after order was cancelled and then charging an outrageous cancellation fee! Chronology: placed order 2\/6 after being told by chat that it would ship same day. 2\/7 Get an email on the 7th asking me to confirm order. I cancel order. 2\/9 they call me to verify and I said no, I cancelled that order, sent another email to support. 2\/10 they charge my card! I called they said ok they\u2019ll refund. 2\/14 get shipment notification, more run-around. Package arrivse I refuse it. 2\/28 I get a refund that is short $30!<br>WTF >15% they \u2018sometimes\u2019 charged","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/247424#comment247424","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"seajay","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"2\/17\/06 Arranged the deal via AIM & was able to get them to call me to close the deal. Finished on the phone because their website was not fully secure. However, phone was difficult because of heavy accent. Phone service via 800# was non-existant (on hold for 1\/2hr so I hung up) AIM service was good. 2\/18 Other reviews have me worried. Order was placed on Fri before holiday no word yet. 2\/17 Tried to IM customer service for a tracking number and no response. 2\/21 Price billed to CC is $1 more than agreed price. 2\/23 IM got tracking number. <br>Concerns: online states I\u0027m getting a different part than what I paid for. Paid for retail and I might be getting OEM. 2\/28 Parts arrived both were retail packaging genuine and sealed.<br>Would use PC-Ontime again if the parts and price is right.<br>\/s\/DET-Fodder","link":"http:\/\/www.resellerratings.com\/store\/PC_OnTime\/comment\/246411#comment246411","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_OnTime.jpg","store_name":"PC-OnTime","username":"DET-Fodder","rating":"5"}, "single");){kind=link}
"Do not order from these guys! I took a chance with them since all I cared about is price not service, they fail on both! I placed my order Monday 16 Oct, assuming retail, since the website didn't say otherwise. They call and say I can upgrade from OEM to Retail and that they would expedite shipping and assure I have the latest version of the motherboard (meaning they would flash the bios, like I can't do that). So I said what the hec and went for the upsale, it was ony $16. I called 19 Oct to get a tracking number, only to find out they hadn't shipped yet. The guy said he would check and I hung up. 15 minutes later I get an email saying the item will arrive 27 Oct, now that's not 3-5 day UPS is it? Very dishonest! I canceled and purchased from Newegg.
------------
I finally got this issue cleared up with PC-Ontime, 14FEB07! I had to get my credit card company involved to have my account credited. I called PC-Ontime repeatedly to have them credit my card when I returned the product I ordered. Luckily I shipped UPS w/a tracking number and delivery confirmation, and kept the information. I also called the 954-237-6602 number on the website. When I asked for customer service I was told it was residential number. A couple of days later I called back to place an order and they started accepting my info, I then asked for customer service and was hung up on. Sometimes I call and they pretend not to speak english!
Please do not order from this site, learn from me. Just go to Newegg or someplace else. The extra money is worth it."