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partsgeek.com

Automotive

Rating 7.07/10 472 reviews
(2,890 lifetime reviews)

7.07/100 (6-month rating)
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All Customer Reviews (2,890)

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Rating 2/10 1/5
modified review posted May-20-2012

"This site as the worst 'customer service' in recorded history. They make you jump through all kinds of hoops to get cores returned, and credits for parts shipped that their site says ARE for your vehicle, but are not! TROUBLE TICKETS?? Nobody gets back to you, and they still have 140 of my money for an alternator that didn't apply to my vehicle. It has been well over 30 days!! Naturally, I am going to get stuck paying for shipping BOTH WAYS. Some deal!! Still haven't gotten an RMA# for my power steering pump, and it has been almost TWO MONTHS. I actually went to Google map to check the satellite shot of the return address that I did get for other parts, because it sounded like a residential street address; I thought kids working out of their garage. It actually showed a warehouse-style building, so I guess the kids are working out of daddys' business!

On the plus side, there are some decent deals, but I have gotten better service from another competitor who can really 'rock' auto part deals, but whose website is just so-so. Good website, great pics, but POOR execution. You would do well to consider the competition first. Buyer beware!"

modified review This review was modified by windoz on May 20 2012 06:14:47 AM
Rating 10/10 5/5
modified review posted May-19-2012

"Quick delivery and excellant product. very good quality"

Rating 10/10 5/5
modified review posted May-19-2012

"PartsGeek had everything I need for my car. The shipping was right on time and everything was accounted for and came undamaged. My order was broken up into several shipments, and I was told exactly where they were coming from. Will buy from them again, and recommend to everyone!"

Rating 10/10 5/5
modified review posted May-19-2012

"Great!!! Great prices!!! Fast Shipping!!!"

Rating 10/10 5/5
modified review posted May-19-2012

"PartsGeek delivered quickly and accurately. The product (cabin filter set for Mazda Millenia) fit right and installed easily. The price was about half that of the local Mazda dealer."

Rating 10/10 5/5
modified review posted May-19-2012

"I needed two tail light assemblies for my F-250. The price was so good I only ordered one because I thought it would be of poor quality. First one arrived in 2 days, PERFECT. I instantly ordered the second assembly and am very happy with your product and service. You will be my first stop next time I need something. Thank You!"

Rating 10/10 5/5
modified review posted May-18-2012

"i am so very pleased with Parts Geek price and service.
they said 5-7 buisness days,i recieved my parts by ups in
2 days. "FREE DELIVERY"...I FIXED MY WIFES CAR FOR MOTHERS
DAY.SHE WAS VERY HAPPY... THANK YOU VERY MUCH"

Rating 10/10 5/5
modified review posted May-17-2012

"Very good experience.Item was sent quickly and price was good too. "

Rating 2/10 1/5
modified review posted May-17-2012

"DO NOT ORDER FROM THIS SITE ~ Their site steers you to the wrong part, with no way to make phone contact to correct the error. After I ordered online, I got the part within two days which was fantastic, unfortunately the part was the wrong one even though on the order form it showed the exact vehicle year and model... When I tried to return it, they wanted to just give me back what I paid for the part but not the shipping fee AND I had to pay to ship it back even though the error was not mine... When I asked for help, I just kept getting responses from them saying here is your RMA # with no help .... The service was as bad in the end as good as the order process was in the beginning. I recommend you go to another site as these guys don't care after the sale has been made except for your RMA number. I tried twice to contact and ask if they would just resend the correct part and pay for shipping on the return and they just replied both times with an RMA number... Obviously the tag line "We want our customers to be 100% satisfied" is only a saying... go somewhere else where you get the correct part and they will pay to get the wrong one back especially if it's not the buyers fault... "

modified review This review was modified by keeper177 on May 20 2012 08:53:07 AM
Rating 10/10 5/5
modified review posted May-17-2012

"on time, lowest price. what else you need?"

 
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