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phatperformanceparts.com

Automotive

Rating 9.78/10 184 reviews
(361 lifetime reviews)

9.78/100 (6-month rating)
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All Customer Reviews (361)

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Rating 2/10 1/5
modified review posted May-18-2012

"I was looking to get an updated look on my bike but after receiving the "Dakota Digital" the pictures advertised does not represent the product. This speedometer looks very cheap and after communicating with customer service they advised me that I had to pay 30 dollar restocking fee. I didnt even open the box. i wouldnt mind paying for shipping but 30 dollars"

Rating 10/10 5/5
modified review posted May-18-2012

"Super prices and service to match.
Thanks"

Rating 10/10 5/5
modified review posted May-18-2012

"I ordered one pair of cheap sunglasses (Original KDs) - within hours I had a phone call from a rep letting me know that the specific lens color I asked for was out of stock. I was given 3 options: 1) wait for them to arrive to their warehouse (was told it could be up to 10 days) 2) pick a different color lens/frame for immediate order processing, or 3) cancel the order for a full refund. I chose option #2 - picked a different color. Less than 10 minutes after the phone call I had a shipment notification in my email! The product came promptly and was exactly what I had expected with one exception... there was an additional pair of KDs in a slightly different shade 'for my trouble.' This was not an expensive order by any means, but was by far one of the best online purchase experiences I have had. Excellent customer service and great product selection.
"

Rating 10/10 5/5
modified review posted May-18-2012

"Live in NE Florida and found Phat while internet searching for best price on BUB Slip-on mufflers. Up to that point had ordered primarily from an East Coast cycle parts dealer (with Gold Card discount). Phat beat all competitive prices and offered a nice discount at the time. Although BUB had backordered the mufflers and it took a bunch of months to be shipped, the price difference and the fact Phat kept me informed of the order progress made it worth the wait. Definitely recommend Phat Performance Parts to bikers nationwide. "

Rating 10/10 5/5
modified review posted May-17-2012

"one very satisfied customer here!"

Rating 2/10 1/5
modified review posted May-17-2012

"I am not satisfied with the service I receive. I purchased 176834, placed
5/3/2012 at 9:48PM. Plenty of time to reach my address before I went on my trip last Monday the 14th of May. I paid over $10.00 in shipping fees, which by the way is ridicules; your shipping conformation said it was going to be here on the 11th. It did not come until the 15th. 12 days to get to my house is unacceptable. I ordered a pair of gloves from the motorcycle store the same day (May
3rd) and it took them 5 days to get it to me. I have to say that I will not be ordering anything else from Phat again and will let everyone know not to
shop at Phat."

modified review posted May-18-2012

PhatPerformanceParts.com, Phat Performance Parts rep has responded

“UPS Tracking shows it was delivered on the 14th at 9:17AM. We are very sorry UPS took longer to get this to you than their estimate stated.”

Rating 10/10 5/5
modified review posted May-17-2012

"I was really happy to get just what I've ordered and in less than a week - free shipping. I would recomend you to all my friends! Only you guys seem to have the original Barnett clutch spring plate, for my Midnight Warrior. Thanx a lot! Pleasure to buy from you! Keep it up!"

Rating 10/10 5/5
modified review posted May-16-2012

"I have had several purchases from Phatt Performance and have always been very satisfied. I also had a part go bad a little while after the purchase and they exchanged it for me when they could have made me use the manufacturer warranty. That kind of excellent customer service is what always makes them my first choice whenever I need anything for my bike. Top quality parts, great prices, excellent customer service, everything you want when shoppping on the web."

Rating 10/10 5/5
modified review posted May-16-2012

"Got this handle bar thermometer for my husbands birthday and he loves it..very fast shipping Thanks"

Rating 10/10 5/5
modified review posted May-16-2012

"e lockard 65
Location: Jackson, GA
Bike: Harley-Davidson Softail 1991
About: just what'd to say thanks to Tristan & phat, Performance , I called ever ware trying to get the PM gasser wheel , got the same story 4 to 6 weeks ,but Tristan was the only one who took time out to call PM and was able to get the wheel to me in 23 days like said he could , now that how you take care of customers ! I am now able to make the bike show in May ,Thank PPP
"

modified review This review was modified by elockard on May 16 2012 06:53:45 PM
 
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