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realtruck.com

Automotive

Rating 7.73/10 22 reviews
(98 lifetime reviews)

7.73/100 (6-month rating)
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All Customer Reviews (98)

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Rating 2/10 1/5
modified review posted Apr-29-2012

"I was not impressed with real truck took almost a month to recieve my product. The first time the product was damaged and it took forever to get my next set of product. The next set of product I got doesn't even fit. I will be sending the tail lights I ordered back and will do my business else where. And hopefully my refund will take less time than it did to receive my two sets of tail lights. The first guy I talked to told me they would put a rush on my replacement. I called back nearly a week later because I hadn't heard anything and my replacement order hadn't even been processed. Real truck SUCKS! I'll make sure to let all of my friends now how crappy the service and the product I recieved was."

Rating 4/10 2/5
modified review posted Mar-02-2012

"Well it was good at first until the fender flares didnt work and i had to pay $137.00 just to ship them back! Then when i ordered a replacement they sent me an e-mail stating that my item would be on backorder till the end of the month...i finally just told them to refund my money and cancel my order!
"

Rating 10/10 5/5
modified review posted Jan-20-2012

"I ordered, great price, great tracking, showed up early!"

Rating 10/10 5/5
modified review posted Jan-18-2012

"You guys are great. Prices are very good. And shipping is super fast. "

Rating 10/10 5/5
modified review posted Jan-13-2012

"You have 2 outstanding Out standing people working for you.One is Bill on the week end and Tammy during the rest of the week.Helped me decide what to get. I'm in my mid seventy's and the way they treated me was outstanding. And as for product I's better then any store LA or Paso Robles. There is a market for GREAT GEAR. I will buy from you again. Thank you John Belzel "

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St. Pierre Manitoba , Canada
Rating 10/10 5/5
modified review posted Jan-12-2012

"Fantastic great service, and great tracing"

Rating 10/10 5/5
modified review posted Jan-11-2012

"The cover fits perfect and seals shut in just a few minutes. Much better than I expected, I'm very pleased."

Rating 8/10 4/5
modified review posted Dec-28-2011

"Find a real engineer to do drawings & real mechanic to write install instructions & if they were FIRE THEM!! Because their pathetic,my grandchild could do better. After installing foot side rails by trial&error they look great & price was reasonable."

modified review posted Dec-29-2011

rt_ratings, RealTruck rep has responded

“Thank you for letting us know about the issues you had with the drawings and installation instructions on this item. We have forwarded your concerns to the manufacturer, to see if they can improve them. We do appreciate your business - I will keep you posted as to what I find out.”

Rating 10/10 5/5
modified review posted Dec-27-2011

"very disappointed in their customer service. Ordered parts on 12/19, today is 12/27 and the parts still have not been shipped.
parts where to be shipped within 3 days. Sent emails and phone calls, but no answer either way. Going to refuse shipment when and if parts ever arrive and never shop here again. Rude-Rude-
Rude and unprofessional."

modified review posted Jan-05-2012

rt_ratings, RealTruck rep has responded

“Hello again - we so appreciate you giving the opportunity to make this right. I am glad to see that you are happy with the final outcome!”

Rating 2/10 1/5
modified review posted Dec-26-2011

"Ordering was easy. But processing is ridiculous, ordered on the 16th of December and they say five days to process. It's now the 26th of December and my order is still processing. When in fact the details says the ship date is the 23rd but it's still processing on the 26th. Called customer service and was fed a line that it leaves the manufacturer then to the warehouse then ships. She did say it would ship on the 23rd though which it didn't. The only reason I went with real truck is because they were the cheapest online. Well I guess it's true you get what you pay for. I'll never use them again. I'll shop with autoanything.com!!!!"

 
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