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"Mailed in rebate form, and never heard back even after multiple attempts to contact them to check on status of rebate. Absolutely horrible company. Got Better Business Bureau involved, and even they had issues reaching out to the company. Called the (512)577-6384 # they had on file, but the person who picked up hesitated when i asked if this was redzuco, and then hung up on me. "
This review was modified by Chuck102 on May 23 2010 08:54:28 PM
"THIS COMPANY PROMISED A REBATE BUT NEVER SENT IT TO ME. I SENT THEM SEVERAL E-MAILS INQUIRING ABOUT THE REBATE BUT NO ANSWER. THEY ARE VERY UNRELIABLE."
"The order arrived with no problems. Problems did arise when I sent the rebates in for the NEW PLAYSTATION 2 PS2 SLIM + GRAND THEFT AUTO: SAN ANDREAS. I never received the rebates totaling $100.00. I wrote to ask how long it normally took and spent several months waiting for a response and being asked over and over for the order information,the correct address it was shipped to, and the rebate total. The last time I wrote I asked if they would simply tell me the truth, that there was no rebate, and I never received a response! Needless to say, I will never do business with them again and I would not recommed them to anyone. "
"1.very bad company. 2.Never paid my rebate for the product I purchased even after several attemp made in writting to get rebate.3.I do not recommend to do buissness with this company."
"I have been waiting since 2/2005 (almost 18 months)for a $50 rebate on a sandisk mp3 player...sent numerous emails, a letter to the attorney general of my state and theirs and a letter to Consumer Affairs - each time saying they will look into it, and nothing comes or no reply is given. Terrible communication, even worse rebate handling - I'm surprused I even go tmy product."
"One year - no rebate! Worthless company. Will never order from them again. I kind of expected the rebate was bogus as I bought a PS2, and the rebate form had a PS2 picture and logos, but the address said Nintendo rebate??? I paid $149 which is the going price in stores, so it was a bit too much to hope that the $50 rebate was for real. Same thing for the GT4 game at the same time that was then-current price of $49.95, and hope for the $20 rebate. I sent several emails, and got one reply to resend all the info. No further responses from them. If you like to be charged on paypal immediately for items that ship weeks later, and don't mind being stiffed on rebates, then you should order from redzuco. Otherwise, stay away."
"My worst online purchasing experience; I purchased a Sandisk 1GB player from this company over a year ago and never received my rebate. I sent REDZUCO nine emails and ended up having to report them to the Better Business Bureau, the USPS and the Texas State Attorney’s office. So far they still have not sent the rebate."
"This company is fake, full of BS. If you are intending to waste your time and money, try it! "