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rugsusa.com

Home & Garden

Rating 8.63/10 511 reviews
(528 lifetime reviews)

8.63/100 (6-month rating)
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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,948 merchant members.
 
 

All Customer Reviews (528)

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Rating 10/10 5/5
modified review posted May-20-2012

"Great quality and fast delivery!"

Rating 10/10 5/5
modified review posted May-20-2012

"This is our third purchase and each time we are very happy wih prices and delivery time.
The first two purchased very satisfactory except for the size of the scecond rug, but that was my bad.
In an effort to correct my mistake, we ordered a another rug of the same sage color and pattern but a better size.
However, the color tones of the last rug is far different from the previous one. The earlier rug has very pleasant sage tones, but the replacement rug color tones are closer to chartreuse than sage. We tried the wrong sized sage rug in another and it fits perfectly.
The shade difference between the two rugs goes well beyond a dye lot tolerance.
I intend to lay photograph the two rugs side by side so the color tones can be compared. I will send a note with the photo attached to the RugsUSA email address for your viewing.

Thank you,

John Barrett"

Rating 10/10 5/5
modified review posted May-20-2012

"Very good.
Our first Surya rug was delivered w/ manuf. flaw, but we called and were able to return for a replacement, which turned out fine. They had the first rug picked up within a day of our request, and then our new rug was delivered a fews of days after. Whole process took about four or five days. Our representative Seri was very helpful, great communication."

Rating 10/10 5/5
modified review posted May-20-2012

"Fantastic! Great prices, good coupon discounts and fast delivery!!!"

Rating 2/10 1/5
modified review posted May-20-2012

"Pad was delivered, but rugs was not. Had to call to find out what happened. Now rug will not be in so I was told for another week. Very dissapointed."

Rating 10/10 5/5
modified review posted May-19-2012

"Very happy with the service and product that I received from Rugs USA "

Rating 8/10 4/5
modified review posted May-19-2012

"This is an amazing rug for an amazing price! Love it!"

Rating 10/10 5/5
modified review posted May-18-2012

"Great prices and great service!"

Rating 6/10 3/5
modified review posted May-18-2012

"While I did not end up keeping the rug I purchased, their customer service was fabulous. I have not yet received my refund, so I can't give it a 100% thumbs up."

Rating 6/10 3/5
modified review posted May-18-2012

"I have only received one of the two rugs I ordered. Will you please resolve this matter ASAP. It has been two weeks now. Thank you. I will then be happy to give a good review as I am very happy with the deal I received . I wish to purchase more rugs but am reluctant to do so until my previous order is complete."

 
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