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posted May-03-2012 
This review was modified by 
posted Apr-26-2012 
![Share](javascript:share_rating({"review_body":"Items not in stock when ordered. At least they did credit back my card within hours of me canceling my order.","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1508982#comment1508982","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"william54321","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"shadesemporium is by far the best online sunglasses\/eyeglasses retailer. I am addicted to shopping online and I have never had this level of satisfaction with any other store. They answered all my emails and calls promptly, my sunglasses came sooner than I expected, and they were exactly what I wanted. I am going to order my second pair today.","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1487423#comment1487423","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"christinemencer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Polite and efficient service. My fabulous Oliver Peoples Victory glasses were sent to promptly super fast and FedEx kept me informed of progress all the way. Highly recommend everyone to Shadesemporium because they are very professional and sell the greatest brands.","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1483715#comment1483715","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"bontragerpam","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am a big internet shopper and quite a demanding shopper. The Sales Support Ruth was very helpful and replied quickly to each of my emails. My new Prada frames are Awesome. Great fit, polycarbonate, and progressive lenses. My recommendation....always call and listen to their advise with respect to frame and lenses. They have extremely knowledgeable and dedicated staff ","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1483673#comment1483673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"johnmurrey10","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My shopping experiences with Shadesemporium.com have been very good. The Customer Service staff are very knowledgeable and highly responsive and very pleasant. I initially contacted the Customer Service Department to the proper PD sixe and lens option. The next morning I received a detailed response by E-mail and then decided to place my first order. Order checkout was simple and straightforward. I particularly like the fact that FedEx ground shipping is free. E-mail alerts provided me with updates for my order, including the FedEX Tracking number. My order arrived right on time and was complete and accurate. ","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1469765#comment1469765","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"jimwaters104","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The customer service was excellent they were extremely knowledgeable and helpful. The item arrived quickly and it was exactly what I ordered. I saw the same sunglasses at Bloomingdale\u0027s for akmost double the price, so I\u0027m extremely happy with the price and service. I\u0027ve told all my friends about this website and will definitely order from them again!","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1451115#comment1451115","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"Alwise71","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hello All,<br><br>Ken here from Jackson, NJ. I must admit that I was a little scared to order from Shades Emporium due to some of the reviews on the site. It seems that only those with bad experiences take the time to leave a review. However, I just wanted to mention that I had a wonderful shopping experience with Shades Emporium. Not only were they the cheapest prices for the pair of genuine Ray Ban\u0027s I was looking for, I places my order on a Saturday, received shipping confirmation email on the following Wednesday, then received the sunglasses two days later, on Friday. Hope this helps!","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1426343#comment1426343","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"maskingshadows","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Stay away from this seller, I am very dissatisfied with their customer service, you never get to actually talk to anyone, they will never answer the phone and the girl Stacey, that you get on the live chat is a robot!!!Always the same answer..<br>I finally got my glasses, but guess what, not the ones I ordered. They used the old bait and switch.I don\u0027t ever want to deal with these people again, so I am trying to sell them to someone to recoup my money.<br>I give them 2 thumbs down.They get one star only because their is no zero star!!!","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1375855#comment1375855","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"smartvoter","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i gotta say i was impressed with the prices i have seen on this site. amazing buy. in addition, customer service was oustanding. The order arrived 2 days later than I epxected but that was because if FedEx and custom issues, Thanks","link":"http:\/\/www.resellerratings.com\/store\/Shades_Emporium\/comment\/1370755#comment1370755","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shades_Emporium.jpg","store_name":"Shades Emporium","username":"elfoflorien","rating":"5"}, "single");){kind=link}
"The WORST! Why have a phone number at all? NOT a single sole ever answers, nor returns voice messages. DO NOT PURCHASE FROM HERE. I had called right after I made my purchase well within business hours to ask a simple question, and nobody answered the phone, EVER. Tried contacting thru the live chat, OFF LINE… of course. I assumed (since i have been burned before) that this was a fake business and called and cancelled my order immediately, on a voicemail none the less. Not a single response until weeks later, voila an email with my shipping information. Unbelievable. When I emailed and finally got a response, they information was vague, not helpful & roundabout everything I had needed. I'm pretty sure they were auto-responses, seeing as I don't think any real person could be so null and void with interaction, and shocker, nobody ever left a name. NON EXISTENT customer service. I'm furious I have to give them even 1 star. The great prices are no match for being left in the lurches.
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