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shopbyus.com

Apparel & Jewelry

Rating 8.75/10 6 reviews
(26 lifetime reviews)

8.75/100 (6-month rating)
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All Customer Reviews (26)

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Rating 10/10 5/5
modified review posted May-19-2012

"Quite good shopping experience.
Hope Paypal can be used soon."

Rating 4/10 2/5
modified review posted May-16-2012

"They emailed me and said they could not fulfill my order since the item was not in stock. I asked if they could help as I really wanted it and there was no response from them.
I called another seller and they told me it was on back order and I could order it for delivery in a couple of months.
I would have liked for them to have given me the same option."

Rating 10/10 5/5
modified review posted May-10-2012

"Very satisfied with order. Will shop here again."

Rating 10/10 5/5
modified review posted Apr-26-2012

"It has been delivered on time and the quality is the best :)"

Rating 10/10 5/5
modified review posted Dec-27-2011

"service was fast - even when back ordered they made sure I rec'd in time for Christmas and upgraded my shipping for free. Quality is great too! I would purchase from them again. "

Rating 10/10 5/5
modified review posted Dec-06-2011

"CUSTOMER SERVICE WAS FRIENDLY AND HELPFUL. THEY WERE ABLE TO GET ME A GREAT PRICE ON MY PURCHASE OF PRADA SUNGLASSES. FAST SHIPPING AND ALL PRODUCTS WERE A+ QUALITY. WOULD HIGHLY RECOMMEND FOR OTHER BUYERS!!"

Rating 10/10 5/5
modified review posted Aug-18-2011

"EXCELLENT SERVICE, AND GREAT NEW RAY BAN SUNGLASSES. SUPER FAST SERVICE. I ORDERED ON SUNDAY NIGHT AND RECEIVED MY SHADES ON TUESDAY MORNING....BY THE USPS. I DIDN'T EVEN HAVE TO PAY FOR EXPEDITED SERVICE. I WILL DEFINITELY USE SHOPUS AGAIN, WELL? AGAIN....AS THEIR NAME SO APTLY IMPLIES."

Rating 10/10 5/5
modified review posted Jul-27-2011

"very happy - received super sexy new sunnies in just over 3 weeks from ordering them from the US to Aust. Great after sales service along the way with prompt feedback to questions and delivery tracking. Yay - love my new glasses. Saved $200AUD....so very happy"

Rating 10/10 5/5
modified review posted Jul-18-2011

"I got my sunglasses in less than 5 days (including a weekend!), and they are definitely the real deal. I had already bought the exact same pair at Sunglass Hut, but I was planning to return them if I found them cheaper online. They were $100 less at ShopByUs than on Sunglass Hut and exactly the same. I compared the two pairs, the boxes, the hard sunglasses case, etc before I returned the other pair to Sunglass Hut, and this confirmed that the glasses I got from ShopByUs are exactly what they claim to be!

I also emailed to ask for free shipping since my order was over $100 and the site advertises free shipping for orders over $100. At checkout, I had already paid shipping, but they quickly responded and said they would not charge me the shipping. (I did not have any luck with calling customer service, but they communicated really well via email.) I would buy from this company again. Thanks!"

Rating 2/10 1/5
modified review posted Jun-09-2011

"So far I am not impressed with ShopByUs. My perscription sunglasses got broken and I found another pair on this websire. Ordered my sunglasses on May 9th and still have not received them. Called ShopByUS on May 23rd and they indicated that my order is on back order but hope to ship out by May 27th. ?? really? Called back on June 8th, no answer at all not even the "operator"."

modified review posted Jul-03-2011

shopbyus, ShopByUs rep has responded

“Hi at the time when your order was placed we had delays for about 4 weeks and it was stating on the home page that all orders could take to ship up to 4 weeks. I am truly sorry for any inconvenience this may have caused you.

Thanks God we are back on track and all orders gets shipped quickly.”

 
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