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silkletter.com

Consumer Electronics

Rating 9.73/10 91 reviews
(91 lifetime reviews)

9.73/100 (6-month rating)
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All Customer Reviews (91)

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Rating 10/10 5/5
modified review posted May-17-2012

"What a blessing! The ordering was fast, easy and very convenient. The product - perfect. Can't wait to hand them out as end of the year gifts for our faculty. "

Rating 10/10 5/5
modified review posted May-17-2012

"so far so good! Easy to get a hold of with a question about design. Very polite and speedy. Can't wait to see the final project~"

Rating 10/10 5/5
modified review posted May-16-2012

"Silk Letter did a nice job getting our cup order for our staff celebration. They were able to speak with us by phone and expedite our order so we made our deadline. I would happily refer them to others.

S. Lanza, Administrator"

Rating 10/10 5/5
modified review posted May-15-2012

"Amazing! Everyone in the different departments were friendly and very helpful!"

Rating 10/10 5/5
modified review posted May-15-2012

"The customer service at Silkletter is excellent! I had a rush order and they delivered a beautiful product within my limited time frame. The travel mugs are beautiful and way beyond my expectations. Thank you Silkletter."

Rating 10/10 5/5
modified review posted May-13-2012

"It was so easy to order. I will definitely order again. "

Rating 10/10 5/5
modified review posted May-10-2012

"The sales representative was very knowledgeable about the products and was able to make the purchase quick, easy and painless. I work at a school where time is of the essence, so we appreciate this level of customer service. Thanks Silkletters for making our Teacher Appreciation Week a success!!"

Rating 10/10 5/5
modified review posted May-08-2012

"My expereince with SilkLetter was Wonderful! I placed an order for acrylic cups for our faculty and staff and the proof I received was Gorgeous! The customer service I received from the help desk was outstanding and very fast! I will Definitely order from SilkLetter again."

Rating 2/10 1/5
modified review posted May-04-2012

"I'm actually really disappointed in SilkLetter. First I made a order thinking it would be free shipping because that is what it says on their website, a couple days later I got a e-mail telling me my shipping won't be free because I live in hawaii. I informed the girl that they should put that on their website because the whole reason I went with them was because of the free shipping. After that the lady e-mailed me back totally ignoring my comment about my order not being free shipping... she e-mailed me my new total, good thing I double checked it because the total she gave me was completely wrong. I then asked how long will my order take she told me 6-10 days, its now the 11th day and I have not received my order. I contacted Silkletter on the 10th day and spoke with a man who told me I should be getting it today... he gave me my tracking number, FINALLY (I have been waiting for someone to e-mail me this tracking number from the day I put in my order) Today I tried tracking my order and the tracking number the guy from silk letter gave me is WRONG... I'm really upset because I paid a lot of money. The event I needed these cups for is tomorrow and it's looking like I ain't gonna have them. I will never ever order anything from this website ever again."

Rating 10/10 5/5
modified review posted May-04-2012

"Excellent! I had to make a rush order when another vendor could not provide the product I desired in timeline that was promised. I received my order today and the quality is good at a reasonable price. In addition, when I did not receive the proof withing 24 hours they called me directly to make sure the items could be delivered by the date requested. I highly recommend this company and will order from them again."

 
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