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"I ordered Microsoft Office University 2010, it arrived it a reasonable amount of time. I promptly opened it and began the validation process. I am a full time college student and a Univeristy with a valid university email address... The email was received at my school email with a link to click to validate and it indicated I did not pass validation. I clicked the button to contact Microsoft, the rep there provided to different Validation codes (rather than validating through school email) both failed. The Microsoft rep then indicated the pin that I was sent was already validated to another user. I called Studica and there was not a customer service rep to speak with at that time. I left a message on a machine with contact information... Update: Contacted Customer Service this morning and without complaint they are shipping another out and had already sent an email prior to my calling. That's great customer service! Although there was a mix up they are willing to resolve the situation :) Update 2: New product received and Validation is completed! Thanks Studica.com for the excellent customer service and quick resolution!! I will order again!! "
This review was modified by dbreini on April 30 2012 12:29:50 PM
"The ordering process was very straight forward. However, it took almost two weeks for delivery from Mississauga to Guelph. The fischer technik set is a amazing ! My nine year old spent hours putting together the gearbox, and hopes to take it to school to show her classmates. Thanks, h"
"Excellent. I found the whole process very easy and intuitive. I was given a text message that pin-pointed the delivery time within a one hour window and it arrived early! I would almost certainly deal with this company again and they've proved there is still some customer service and satisfaction out there."
"I was able to place my order promptly and easily. Wendy was extremely pleasant to deal with. I had a few questions she could not immediately answer, but immediately called me back as promised wih no delay whatsoever. All in all a 10/10 experience! I would definately purchase from Studica again. "
"I order a software from studica, the order was proceeded very promtly and delivered within 3 days. I am happy with the purchase. Is good to know that prices online are excluding VAT ... that surprised me. :)
"I ordered Microsoft Office University 2010, it arrived it a reasonable amount of time. I promptly opened it and began the validation process. I am a full time college student and a Univeristy with a valid university email address... The email was received at my school email with a link to click to validate and it indicated I did not pass validation. I clicked the button to contact Microsoft, the rep there provided to different Validation codes (rather than validating through school email) both failed. The Microsoft rep then indicated the pin that I was sent was already validated to another user. I called Studica and there was not a customer service rep to speak with at that time. I left a message on a machine with contact information...
Update: Contacted Customer Service this morning and without complaint they are shipping another out and had already sent an email prior to my calling. That's great customer service! Although there was a mix up they are willing to resolve the situation :)
Update 2: New product received and Validation is completed! Thanks Studica.com for the excellent customer service and quick resolution!! I will order again!! "