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theclassyhome.com

Home & Garden

Rating 8.13/10 28 reviews
(88 lifetime reviews)

8.13/100 (6-month rating)
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All Customer Reviews (88)

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Rating 6/10 3/5
modified review posted May-18-2012

"This company is really great to deal with. With lots of discount and surprises for everyone. We always had a good deal."

Rating 10/10 5/5
modified review posted May-17-2012

"I was looking everywhere for the perfect "antiqued brass" looking headboard for my newly re-decorated bedroom. The best match was the one on your website. The price was great compared to others and I initially thought the shipping a little high, but it was packaged so well and arrived so quickly with no damage thanks to the great packaging that I was happy all around with my purchase and the total price with shipping was still less than other comparables.The headboard made the final statement in my new bedroom, everyone loved it!"

Rating 10/10 5/5
modified review posted May-16-2012

"I found the best price on the web for exactly what I wanted; however, it arrived smashed. The Classy Home requested photos, which I sent, and immediately took care of the problem. I am very satisfied with them and will no doubt shop there again."

Rating 10/10 5/5
modified review posted May-09-2012

"I fell in love with this kitchen island/breakfast bar and had to have it. I kept debating if it would be too big for my small kitchen. I searched several websites for the best price and convinced myself to purchase it. Classy Home definately had the best price. I just had to have it. I am so glad I did. It is not too big at all. I love it! It arrived quickly, in good condition and I put it together with the help of my son in law. I put the bar stools together myself. I love it! "

Rating 8/10 4/5
modified review posted May-06-2012

"Overall, I was very pleased with my purchase. Communication on the status of my purchase from customer service would have been nice especially as the item was delayed, but when I called to find out the status, the staff was very courteous and provided the answers I sought. "

Rating 2/10 1/5
modified review posted May-02-2012

"Worst customer service ever. Have been dealing with them for over two weeks regarding a warranty issue. Actually sent me an email telling me they are sorry for giving me the runaround..I now have to file a complaint with the BBB and probably will do no good as they already have an "F" rating with the Better Business Bureau. Stay away at all cost. What you save up front will give you a headache later.."

Rating 6/10 3/5
modified review posted Apr-23-2012

"*updated from original* I originally was unhappy with the company b/c one of their drivers, but they contacted me to apologize and also gave me a $ credit, which is more than other companies will do! At least this shows they want to keep their customers and care about their reputation."

modified review This review was modified by mne543 on May 02 2012 07:29:50 AM
Rating 10/10 5/5
modified review posted Apr-19-2012

"I ordered a sofa and loveseat from Classy Home that I saw in an Ashley Furniture store here in Austin. The total, shipping included, was over $700 less than buying from the store. Shipping took a couple days longer than I had hoped but I was extremely satisfied with the product. I would definitely use The Classy Home again."

Rating 10/10 5/5
modified review posted Apr-05-2012

"I was very pleased with my experience with Classy Home. I was first nervous of buying furniture online but once I figured out that I would save $1000 buying online versus in the store I couldn't resist giving it a try. I'm glad I did! I received my furniture quick and was abble to track my order along the way. The customer service area answered my questions timely. I think the thing to remember is that you do have to wait and be patient. You do need to realize that if there is an issue it can be fixed. I received my furniture faster online than I would have ordering it from the Ashley store. Overall it was a great experience and I will encourage people to buy from The Classy Home."

Rating 10/10 5/5
modified review posted Mar-30-2012

"I am very pleased with our experience with The Classy Home. The price of our sofa and ottoman was the lowest we could find anywhere. The shipping price was reasonable, as was the transit time. Customer service via email was very prompt, and all questions were answered well and courteously.

The items we ordered were beautiful, but the ottoman had a couple of defects. The store contacted me when learning that I was not completely satisfied with the condition of my order. The representative was friendly and very willing to resolve the issue and replace the defective parts.

We will definitely recommend this merchant to our friends and family, and will likely shop with them again in the future."

 
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