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webstaurantstore.com/

Miscellaneous

Rating 6.31/10 21 reviews
(26 lifetime reviews)

6.31/100 (6-month rating)
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All Customer Reviews (26)

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Rating 10/10 5/5
modified review posted May-19-2012

"The site is very easy to navigate and the product choices are great for every price range. It is nice to see that the shipping cost is low yet fast."

Rating 10/10 5/5
modified review posted May-19-2012

"I have a small shop, and I appreciate your pricing for smaller quantities. I was looking for a supplier on the west coast due to shipping charges, however your pricing made up for it."

Rating 10/10 5/5
modified review posted May-19-2012

" So far so good. Definitely what I was after. Will comment more once I receive the items."

Rating 10/10 5/5
modified review posted May-18-2012

"As always you have exactly the products I want. The price is good and I love that it's delivered to my door. I recently drove to a rest. supply store and getting it from them I couldn't figure out if it was cheaper, and it was way to much hassle. Thanks for your service."

Rating 10/10 5/5
modified review posted May-17-2012

"Good service and able to Google it Fast"

Rating 2/10 1/5
modified review posted Apr-27-2012

"My company recently bought several "wine list covers" through this company. The product showed up and is probably the cheapest material and presentation I have ever seen. No way that I would ever put that list in front of my customers. In trying to return the product they actually make you pay for your own shipping. Don't go here if you run a respectable business - their products are garbage."

modified review posted May-02-2012

webstaurant, The WEBstaurant Store rep has responded

“Thank you for your review. I'm sorry to hear that you weren't happy with the wine list covers you purchased! We have also gotten a good review on the Wine List Cover you purchased as well, so it may just not mesh well with the atmosphere of your restaurant. However, we do have other Wine List Covers that may work for you! If you would like to come on our Live Chat and ask for me, I'd be happy to help you get the ones you have returned and ask you a few questions about the type of restaurant you have to see if we can get another Wine List Cover that will work well for you! Let me know if you have any questions and I hope to hear from you soon!
Thanks,
Emily
Customer Support”

Rating 10/10 5/5
modified review posted Apr-14-2012

"Great products, quick shipping, easy tracking. What more need I say?"

Rating 6/10 3/5
modified review posted Mar-30-2012

"I find it very frustrating that the list of companion items for a certain product (lids for cups, for example) is incomplete. Also that you do not carry certain companion items (like Solo lids for Solo cups, for example.) I often have to end up using your live chat service (which is fabulous, by the way) to find what I need...however, it would be a heck of a lot easier if all companion items were listed so that I could find it on my own and not have to utilize the chat. Also, the cost of shipping is astronomical...must be why your product prices are so low. I would rather pay a bit more for the products themselves and not get hit with such an outrageous shipping cost."

Rating 6/10 3/5
modified review posted Mar-11-2012

"very difficult website for navigation, need improvement. Chat is not user friendly.Waiting to see the merchandise how good they are. No discount and no free shipping . Ha Ha."

+ Read user comments
Rating 8/10 4/5
modified review posted Mar-09-2012

"Everything has been good, except that on my last order I ordered a set of metro shelves with one extra shelf and wasn't informed that it wouldn't come with an extra set of split sleeves. I now not only have to create another order to get an extra pair, but I also have pay for shipping again, as well as wait to complete my shelving system until the additional split sleeves arrive. It would have been helpful to know that the additional shelves do not come with the split sleeves and that you have to order it independently of the shelves. Other than that, everything is good. I used your live chat service and it was excellent. Thanks!"

 
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