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posted May-12-2012 
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![Share](javascript:share_rating({"review_body":"I am cuurently major issues w\/ Timepiece.com. I too purchased an item that was damaged right out of the box.I was told to take a picture and send it to them. I did so and the response \u0022was send it back we will take cae of it.\u0022 This was 4 weeks ago. I hadnt heard a word from them in that time,so after several calls someone finally answered and informed me that their experts had looked at it and determined that it was \u0022dropped\u0022. no problem. when will you be sending it back? this was a week and a half ago and still no word to where mu watch even is. To cut it short DO NOT DO ANY BUSINESS WITH TIMEPIECE.COM!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1539618#comment1539618","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"Ipso-Facto","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Beautiful watch at a great price! Thank you for being a reputable seller!<br><br>Chris","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1534392#comment1534392","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"Topper73","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Gucci watch on May 3rd for $619.00 and was first a bit worried about that the watch could be damaged during shipping, and, or arrive late. Nevertheless the watch arrived 4 days later in perfect condition. I checked other retailers, but found that timepiece.com had only good reviews, which made my decision to order from them. I give Timepiece.com truly 5 stars and I will buy again from them soon! ","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1528426#comment1528426","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"Petru","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Luminox watch from these guys and will never do business with them again. My watch came broke, second hand and one of the glowing crystals had fallen out. They claimed they have a 30 day money back quarantee! NOT TRUE, its if you have never worn it. Then they are not a certified dealer for any product, so the manufacture warranty is voided. The watch doesnt come with the warranty card. They fixed the watch and I just got it back, they had my \u0022new\u0022 watch for almost 3 months. Would not return it because they say it had been worn. ","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1527004#comment1527004","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"djustaddsnow","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Michelle watch with diamonds. This watch costs over $2K in the stores. Not only did I get the watch for $800 less, the alerts regarding my shipping, order status, and prompt arrival of my watch was great. I would recommend for the purchase of a more expensive watch at a lower price than a dept store.","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1510413#comment1510413","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"BADGER215","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Movado sapphire. The price was better than anywhere else. Watch was in within 2 days.The watch was excellent.<br>The packaging could have been a bit better. I only tried calling couple of times to acquire some info, but I couldn\u0027t get through to anyone. But, I would certainly use them again.","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1477283#comment1477283","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"sabdalla80","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Watch is 100% authentic as stated, in great condition. Delivery was fast and secure. Gaining this trust enables me to go to timepiece.com for future watch purchases and recommend it to friends and family. Thank you!","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1463827#comment1463827","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"yopi297","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"product was delivered by ups 2 days later on the 13th! all in good order. i am very pleased. cost was among the lowest presented for this model. also, return method was clearly defined.","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1463473#comment1463473","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"Sandi.Thomas","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I see a long list of five-star reviews and suspect that Timepiece may be writing some of their own \u0022glowing\u0022 reviews. My experience with them, however, was terrible. In fact, I would categorize this as the worst retail experience I ever had. (Check out older reviews and you\u0027ll see my story is not singular.) When the Hamilton Jazzmaster arrived, it was clearly defective because the moment I opened the box, I saw that the second hand jumped at five-second intervals. They told me to take it to a local jeweler. (Strange. Why not just allow me to return it?) When our jeweler couldn\u0027t get the case back off, I was finally told to return it. (These were the only two times I could get through to anyone during a four-week period.) Next, they emailed that they would \u0022repair\u0022 it under their warranty plan. Repair it? Warranty plan? I hadn\u0027t even put it on my wrist yet! It was supposed to be new. I challenged the transaction through PayPal who, after carefully analyzing both sides of the case, ruled in my favor. Before you consider buying from Timepiece.com, keep in mind that they make no effort at customer service.They do not answer their phones during business hours and the voice mail box is usually full, so no message can be left. And forget a response from them if you send an email! This strikes me as a fly-by-night operation. (Picture some guy operating out of his apartment.) If, after reading this, you still want to buy from them, all I can say is good luck--and hope that you aren\u0027t sent defective merchandise that needs immediate repair.","link":"http:\/\/www.resellerratings.com\/store\/Timepiece_com\/comment\/1377729#comment1377729","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Timepiece_com.jpg","store_name":"Timepiece.com","username":"gopher52","rating":"1"}, "single");){kind=link}
"Great service. I will def. be doing business with them again. I bought my wife a Gucci watch, and it was shipped out right the next day. I received the watch a few days later. The watch was brand new and beautiful. Best of all, I saved almost $300 off from what it would have cost me to buy from Macy's."