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tristatecamera.com

Computer Hardware & Software

Rating 6.49/10 193 reviews
(968 lifetime reviews)

6.49/100 (6-month rating)
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TriState Camera, Video and Computers participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,950 merchant members.
 
 

All Customer Reviews (968)

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Rating 2/10 1/5
modified review posted May-19-2012

"BEWARE!!! Bait and Switch!! These folks advertise discontinued HDTVs at great prices and then call you on the phone to offer you a current model at the same price. The current model is selling elsewhere for much less. Because it is not the TV you were originally purchasing on line the free shipping does not apply. You find this out the hard way. You also find out while the unit is in transit that Tristate Camera has a no return policy on TVs. I have never been so blatantly ripped off. BEWARE!!!! "

modified review This review was modified by Greg1232012 on May 19 2012 09:04:25 AM
Rating 2/10 1/5
modified review posted May-17-2012

"Ten days passed, I still not receive my order.
Very disapoint.
Never respond to my question."

Rating 10/10 5/5
modified review posted May-17-2012

"TriState Camera's web site was user friendly and easy to navigate.
The item was well described on the web page. The ordering was simple. An agent called me at home to offer a different
color camera (the color I ordered was gone) and was clear and accurate about the additional small cost and features. The item was well packed and delivered on time. "

Rating 10/10 5/5
modified review posted May-17-2012

"Although I had read some negative comments from previous reviews, my experience was excellent. Product pricing was an excellent bargain, shipping was extremely fast and FREE. Used customer service to get tracking number and was responded to in an expeditious manner. Overall an outstanding shopping experience"

Rating 8/10 4/5
modified review posted May-16-2012

"Their free shipping is a sham, Peter Ryan advised me that their free shipping would take 3-4 weeks, but If I added a $200 dollar warranty, Samsung would pay for express shipping. I went for the deal, and received my item in 5 days. However, I won't be a returning customer due to such shady business tactics. As for the TV I bought it's great!!"

Rating 10/10 5/5
modified review posted May-09-2012

"A pleasure purchasing equipment. Delivered as ordered and very easy to do business with. Thank you."

Rating 10/10 5/5
modified review posted May-06-2012

"When I ordered the Canon lens ring mount, I was a little wary because everyone else was out of stock and their regular prices were quite a bit higher. After ordering, I emailed customer service to make sure that they actually had the item and would be able to ship it right away. I got a response right away, with the tracking number. The mount showed up in a day or two, and it was the real thing. So, I can say that TriState is a reliable, helpful, and honest seller with very good customer service. I will do business with them whenever I can. "

Rating 10/10 5/5
modified review posted May-02-2012

"Great company to do business with. This was my first time and the process was easy. The scanner showed up on time and was exactly as described.
Highly recommend!"

Rating 8/10 4/5
modified review posted May-01-2012

"Thisa was quick and at a good price."

Rating 2/10 1/5
modified review posted May-01-2012

"Terrible and rude customer service. They took payment for a printer, which didn't arrive. After two weeks, I called them to find out why, to be dismissively told: "It's out-of-stock. We'll deliver it when we get some. We don't know when that is." On their website, they promise to email immediately if out-of-stock, but in my experience, they don't bother and don't care. Naturally, I cancelled my order, so I could get my money back."

 
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