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VelocityMicro.com

Computer Hardware & Software

Rating 6.80/10 25 reviews
(434 lifetime reviews)

6.80/100 (6-month rating)
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All Customer Reviews (434)

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Rating 10/10 5/5
modified review posted May-12-2012

"I am a disabled vet who was a bit apprehensive about ordering a computer online. My computer arrived with a quality build exactly as advertised. The best part is the customer servivce. I had made a mistake in my order & I got a real person on the phone who corrected my order for free and (best of all)with patience and understanding."

Rating 10/10 5/5
modified review posted May-01-2012

"WOW what a system my VM z40 is. I wish I had bought this years ago without going threw the pain of junk systems like HP,Dell and the king of junk Cyberpower. This system is clean, sleek and super fast. I love it so much I'm keeping my desktop wallpaper Velocity Micro.
To add a little when I ordered my Z40 I did opt to upgrade the processor from the I5 2300 to the I7 2600k this has made my computer just perfect for what I do with it.
And what is a HUGE part of any computer purchase is if you need help you can call Velocity Micro and talk to someone HERE in this country that speaks real English
. "

modified review This review was modified by mcgee10 on May 14 2012 03:09:01 PM
modified review posted May-01-2012

Velocity Micro, Velocity Micro rep has responded

“McGee,
Thank you for taking the time to post your initial impressions of the new Z40. The system you selected was a recent Editors' Choice by CNET and PC Magazine. I'm glad that it meets your expectations.”

Rating 2/10 1/5
modified review posted Apr-10-2012

"I purchased a Velocity Micro, Cruz tablet for my college grand-daughter and we have both been happy with it until the AC Adapter crashed and we needed to order a new one. We called Velocity Micro and they were quite rude. I then went online and ordered an adapter from the Velocity Micro website. I paid $18.99 for it and then added an extra charge for ONE DAY shipping ($48.00).
I entered two addresses... mine for billing, and my grand-daughter's in Santa Cruz, CA for delivery. I confirmed the order.

Today, six days after I ordered it, the adapter arrived at my house in Chula Vista, CA, NOT my grand-daughter's residence! I am now going to ship her the adapter tomorrow morning, overnight at a cost of $60.00. NEVER, NEVER USE VELOCITY MICRO. I know I will never do so again."

modified review posted Apr-12-2012

Velocity Micro, Velocity Micro rep has responded

“DrHawk,
Velocity Micro regrets the error made with shipping and the frustration and hardship this has caused. The accounting department will process the refund for that cost. Thank you for taking care of re-shipping the ac adapter to your granddaughter.”

Rating 10/10 5/5
modified review posted Apr-05-2012

"What can someone say? when the sarvices they receives, and the people who gave the servies are the greates?."

modified review This review was modified by Taleah on April 05 2012 07:52:19 AM
modified review posted Apr-11-2012

Velocity Micro, Velocity Micro rep has responded

“Taleah,
Thank you so much for taking the time to post your interactions with our service department.”

Rating 10/10 5/5
modified review posted Mar-29-2012

"Purchased my computer from them in October of 2006. They still astound me with their knowledge and service. Ellen Reardon was there when I purchased it and she is still assisting me with upgrades and add-ons.
When I hear the horror stories of some of the other more well known computer companies (you know who I mean), I just have to smile.
My computer is still as good as the day I purchased it and I can't imagine anyone buying a computer from any other company.
I have nothing but accolades for Ellen and VM."

Rating 10/10 5/5
modified review posted Mar-26-2012

"This review for Velocity Micro is something I almost never do unless it is something really outstanding and that is the case here. Quality--service, product, price is something you do not see very often within the same company, maybe one or two but almost never three.
I'm a very happy customer! Velocity is a great company,
I now use Velocity as my new top standard to measure all other companies I do business with. So far, no one even comes close to them in regards to quality, value, responsiveness, customer support and overall buying experience."

modified review This review was modified by JimLawson on May 02 2012 02:07:09 PM
Rating 10/10 5/5
modified review posted Feb-16-2012

"I've had my new Velocity Micro Edge Z40 for two months so far and this thing is awesome! My Dell laptop of 4 years finally died and I was in desperate need of a computer -- fast!

Velocity Micro listened to what I wanted out of my computer (programs I needed it to run, games I play, etc) and walked me through, part by part, what I'd need. They were incredibly knowledgeable and patient with me despite my incredible lack of computer knowledge and helped me to put together a system that is by far the best computer I've ever owned.

And it's so nice looking! The window on the side allows me to truly appreciate the time and effort they put in to the presentation of their product. Not a wire out of place! Great job, guys! I love showing it off! :)

Iggy from VM even helped me pick out a monitor, even though it wasn't one of theirs. He spent time going over the pros and cons of various monitors on Newegg and helped me eventually find the perfect monitor for me! And let me just say -- the monitor he picked out and the PC they built work together like a dream. I couldn't be happier!

If I ever need anything else computer-wise... I'm DEFINITELY going back to VM! Thanks so much guys!"

Rating 10/10 5/5
modified review posted Feb-14-2012

"My Velocity Micro system was used to review games at Ars Technica, and when I began working for Penny Arcade I liked it so much I purchased it outright. The system has been stable, fast, and easy to use. I couldn't ask for a better rig for high-level PC gaming. "

modified review posted Feb-15-2012

Velocity Micro, Velocity Micro rep has responded

“Ben,
Thank you for sharing your experiences with this computer. Velocity Micro built this to be a high end, very powerful gaming rig. We're glad that you are thoroughly enjoying it.”

Rating 2/10 1/5
modified review posted Feb-12-2012

"I have had blue screen problems since owning a Holiday Addition PC for just over a year now.Warrenty is now up...Have had two video cards installed,one vidio card was sent to me and still had problems..Sent PC back and they installed another one..After receiving my PC back from them, had damaged blue ray drive,so they sent a tech out to home for replacement...After many many phone calls to V.M.,and reloading windows 7 three times and drivers..to this day still blue screens at start up and shut down during usage....I thought they did extensive testing with there products before they are sent to customers..It is not the case when it came to them selling me a PC..I asked to talk with a supervisor and they would not.They got my money.."

+ Read user comments
modified review posted Feb-29-2012

Velocity Micro, Velocity Micro rep has responded

“Graden,
As you well know, blue screens may be either software or hardware related. You spoke with a Velocity Micro technician earlier today, completed a diagnostic utility, and the two of you have decided to proceed with a warranty depot repair. The errors were the same as those reported last Fall and immediately followed a clean install of the operating system and the latest drivers. We thank you for the opportunity to complete more thorough diagnostics and any necessary repairs.

Because this was a repeat of a problem reported last Fall, Velocity Micro provided the customer with a shipping label for the depot repair. Tracking information shows that VM will receive the computer at the beginning of next week.

02/29/12 Velocity Micro completed warranty repair (including a replacement hard drive and and upgrade CPU heatsink and fan.) The comptuer is shipping home to the customer today.”

Rating 10/10 5/5
modified review posted Feb-06-2012

"I just wanted to share the great experiences I've had with Velocity Micro. I purchased a "Holiday Edition" PC just over a year ago. I have had excellent luck with it thus far. The PC quality is very good and the build was neat and tidy. I've reached out to their "Service/Support" recently. I was treated with profesionalism and courtesy. The staff member(Wayne) put me at ease with my hardware issue and had my PC up and running before my coffee got cold. The PC's are quality and the service excellent. Looking forward to my update in a year or so."

modified review posted Feb-06-2012

Velocity Micro, Velocity Micro rep has responded

“ejk6699,
Thank you so much for taking the time to provide feedback regarding your recent work with the technical support department. This is the level of satisfaction we strive for with each of our customers. I am sure that potential customers will find this useful.”

 
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