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waeplus.co.uk

Office Furniture, Machines, Supplies

Rating 2.45/10 165 reviews
(167 lifetime reviews)

2.45/100 (6-month rating)
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All Customer Reviews (167)

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Rating 2/10 1/5
modified review posted May-21-2012

"The item I ordered was not in stock (although the website did not show this), and 1 month later still waiting for the item, so decided to cancel my order. This proved very difficult - could not get through on the phone and the website was unclear. I would advise avoiding this company until they sort their act out"

Rating 8/10 4/5
modified review posted May-20-2012

"
Good but they were a tad late in their delivery......by a day or so late. I contacted them and they had it delivered the next day"

Rating 2/10 1/5
modified review posted May-20-2012

"DO NOT BELIEVE GOOD REVIEWS!

I ordered a camera on the 13th April, like so many other people I then find it is out of stock and still have not recieved my refund!

This cannot be a real company, I think they must take payment on goods that don't exist and put our money into a high interest account for as long as they possibly can before giving refunds. I told them I expect my refund by Tueday. We will see.

ANY GOOD REVIEWS FOR WAE+ MUST BE WRITTEN BY THEMSELVES!

Wish I had checked them out before ordering."

Rating 2/10 1/5
modified review posted May-20-2012

"I never received the TV Iordered because it was out of stock, and WAE+ said that they couldn't get any more; even though when I ordered it there were apparently 7 in stock.
I was offered my money back or to choose an alternative product, but wasn't given any sort of compensatory discount.
I opted to have a refund, but had to chase that up after a week. I did get my refund though."

modified review posted May-21-2012
WAE_Plus's Avatar
WAE_Plus, WAE+ rep has responded

“Hi,

We are sorry that we were not able to delivery your item. Stock levels are updated daily at 9am. Your order was placed at 7.26am before our stocks were updated, therefore the value you saw was yesterday's value - which had unfortunately sold out.”

Rating 10/10 5/5
modified review posted May-19-2012

"Not used product has yet but excellent service"

Rating 10/10 5/5
modified review posted May-19-2012

"QUITE SATISFACTORY, SATISFIED WITH ACCESS TO THE SEVICE"

Rating 2/10 1/5
modified review posted May-18-2012

"terrible, they took my money knowing full well they didnt have any stock of the product and now almost 2 months later still waiting for a refund> i have contacted my bank and reported them as a fraud company. DO NOT USES THESE SCAMMERS"

Rating 2/10 1/5
modified review posted May-18-2012

"I ordered my item over a month ago - opting for the free delivery with a wait of 10-12 days - I'm still waiting for my order to de delivered - I've phoned twice both times being told that my order would be with me within 3 days -it wasn't - still not had it - no-one ever answers the email reply system. Shocking customer service will never use this company again!!!!!!!!!!!!!!!!!!

All they do is fob you off and meanwhile my money has been taken a month ago - not good enough.

I'd like a written apology - but the likelihood of that is slim to none

very unsatisfied

Paul"

Rating 2/10 1/5
modified review posted May-18-2012

"I was given a 2 day window for delivery. I took both days off work to ensure that i was there for delivery. The item was not delivered on time. I emailed asking where it was and heard nothing back. I therefore had to call them and they delivered 2 days later. I was promised a refund on the postage costs I paid, but did not receive it. All in all a pretty shambolic experience."

Rating 2/10 1/5
modified review posted May-18-2012

"As many of you out there I researched who was the cheapest on line supplier of an Epson R3000 printer and WAE came out with the best price. On checking their website at the time of order, they stated they had 8 units in stock. I placed the order, paid by Mastercard, delivery date of 2/5 working days. They took payment immediately and after 5 weeks and several phone calls and so called promises, (which I believe were only made so they could keep my cash for longer) I eventually cancelled the order. Whilst speaking to them on the phone I was told they could not refund my money via Mastercard, as should be the only way of refunding when paying by this method. I was offered either a personal cheque (after 30 days from date of cancellation), or if I gave them my Bank details, they would transfer the money after 30 days. Both of which are against the rules of Mastercard. I actually wonder if companies like this are using bogus product offers as a way of obtaining money to use as a cash float. I must point out I was told that the item I ordered was not a stock item even though their online store said they carried this stock. MAKE UP YOUR OWN MIND!!!! I am currently pursuing this matter with Mastercard."

modified review This review was modified by Mr Disgruntled on May 18 2012 07:12:12 AM
 
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