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wirefly.com

Consumer Electronics

Rating 8.60/10 438 reviews
(1,076 lifetime reviews)

8.60/100 (6-month rating)
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All Customer Reviews (1,076)

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Rating 10/10 5/5
modified review posted May-19-2012

"The service i received at wirefly was very professional and satisfactory. I'll definitely recommend it to all of my family & friends, for future purchases. Maintain the good work "

Rating 10/10 5/5
modified review posted May-19-2012

"This site is great! I paid less than half of what I would have had to pay in the store for my new phone, plus free shipping AND no upgrade fee!!! I'll definitely be using this site again for future purchases!"

Rating 2/10 1/5
modified review posted May-19-2012

"Ordered phone on the 8th of may, they dropped price by 30 dollars during the 9 days it took to ship it to me. Called customer service, who I could hardly under stand, Twice. Asked to speak to superviser. (Never got to talk to one).Was told they don't have a 30 day best price match like Amazon Wireless does even though it would be their own price they matched. Would not deal with them again if they were only online option out there. Would give them about a 2 on a scale up to 10!!!!

Billy McWhorter (Texas)"

modified review posted May-21-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi Billy.McWhorter,
Thank you for shopping with Wirefly. I am sorry that you were misinformed by the customer service agent. We can price match a phone if the cost has gone down on our store front page within 30 days of purchasing the equipment. I have reviewed your order and will have a customer service supervisor contact you today to address all of your concerns.
-Stefan”

Rating 10/10 5/5
modified review posted May-18-2012

"Wirefly never fails to bring great prices and top of the line phones all in onr stop shop. This is my 3rd time ordering from Wirefly.com and I have always been more than satisfied with the phones, and love the 2-3 days free, fast, and efficient shipping processing, and the effectiveness and prompt response from customer support via chat online or calls!!!
Dont know any other guys who can compare nor top Wirefly. Truly unique and most of all better than ebay, craigslist!!!!"

Rating 8/10 4/5
modified review posted May-18-2012

"I got my newest iPhone 4s on Wirefly.com and i am very thankful to them. They offered me free shipping and fast delivery. I just got my phone within 2 days. Really fast? Yeah!"

Rating 10/10 5/5
modified review posted May-16-2012

"Hands down the best site out there for cell phones!!!.. I am very pleased with their service and would recommend them to anyone..."

modified review posted May-17-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi shawntruelove1971,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 10/10 5/5
modified review posted May-16-2012

"Excellent company to do business with. Everything is as advertised and there is never a hassle. This is my 4th phone purchased from Wirefly.

Will definitely do business with them again."

modified review posted May-17-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi 51Mercury,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 4/10 2/5
modified review posted May-16-2012

"The experience was not too great bc the rep was not a good English speaker so I failed the security part of the process.
"

Rating 10/10 5/5
modified review posted May-15-2012

"This was the first time I dealt with wirefly and I am pleased with the service and the quick delivery of my phone. Everyone was very friendly and kept me notified of the whole process. I have told a few friends about wirefly and I hope they use ur site also."

modified review posted May-17-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi smontemayor,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 4/10 2/5
modified review posted May-15-2012

"Bought HTC one S from them. They shipped standard SIM. Phone only accepts MICRO SIM. After an hour of explaining they agreed to send correct card. 1 week later I received a micro-sd memory card. HTC one doesn't even accept memory cards (internal memory only). Dumbasses. Spent another hour explaining extensively to their cs rep (truly a dumbass) the difference between micro sim and micro sd card (I'm pretty sure they still don't understand).... anyway I saved the text's for future posting to embaarass these incompetent fools...

Their service is awesomely bad. Good prices. If you love confrontation and explaining to fools how they should run their business, by all means, step up and order from them.

BTW - if you actually call to place an order they will harrass you terribly to buy a worthless extended warrantee. They will not accept no as an answer. Get ready to tell them to stick the sales pitch."

modified review posted May-16-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi bobo42,
Thank you for shopping with Wirefly. I am sorry that you had a frustrating experience with regards to getting the correct micro sim card. Here at Wirefly we strive to provide the best customer service experience as we can. I have reviewed your order and will have a customer service supervisor contact you today to address all of your concerns.
-Stefan”

 
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