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![Share](javascript:share_rating({"review_body":"I got my new rig in the mail a few days ago, and noticed I was having some issues with the sound card. After troubleshooting on my own, and coming up empty handed so to speak, I ended up giving iBuy\u0027s tech support a call. I didn\u0027t expect much help to be honest, and at first it seemed I wasn\u0027t going to get any as I initially talked to a few different people who seemed pretty clueless\/nonchalant about my troubles. After calling back a few times (having tried what the previous tech guys had suggested), I was assisted by a guy by the name of Luc, who was by far one of the most professional and knowledgeable technical support reps I\u0027ve ever worked with. And I\u0027m not just talking about iBuy, but tech support in general; he was that good. He walked me through things step-by-step, to the point that I\u0027m assuming his shift was long over by the time we finished up, as it was ten after 5pm PST when he was able to aid me in resolving my sound issues. This is the type of customer service I wish every company provided. Nice, helpful folks who actually want to do their job. Bravo, iBuy, bravo.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1553138#comment1553138","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"AzureEternal","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ibuypower has very competitive prices. They also offer a great deal of customization through their website. They also offer various \u0022rush\u0022 processing options for an extra charge. I elected to pay for their 3 day \u0022rush\u0022 service which has turned into 10 day \u0022who cares\u0022 service. I have called their customer service twice. The first time it was indicated that they may have overlooked the \u0022rush\u0022 status. This was something that I was willing to overlook at the 3 full business day mark. Not until the order hadn\u0027t been shipped for 9 full business days was I upset. I called again and was informed that \u0022we don\u0027t ship to APO everyday.\u0022 This was the explanation for why my machine was in a \u0022packaged and ready to ship for a full business day. They reimbursed me for my three day \u0022rush\u0022 service and promised that my box would be mailed that day. Well, another full business day has passed with my box \u0022packaged and ready to ship\u0022 I will never ever buy from these jokers again. Seeing as my box still hasn\u0027t shipped and the fact that their warranty service is no doubt as slow as their order service I may just cancel the order while its still sitting in their inefficient warehouse. ","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1551590#comment1551590","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Idandfei","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a desktop from Ibuypower in 2010 and have loved the system since I purchased it. The system is running great to date and I haven\u0027t no complaints. Spoke to Lee about my order.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1543624#comment1543624","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Eramiah","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my third purchase of an Ibuypower computer. I have owned my present computer since 6\/09\/08 and figured its about time to upgrade to a totally new system and OS which I did this past week. As you can see this computer is now 4 years old and to tell you the truth I have never had a problem from day one. Nothing has burned out, stopped running or refused to open since owning it. Pretty good to say the least. The one before this was the same way..Built like a tank..Thanks Ibuypower for an excellent system and I will return for another when this one<br>needs to be upgraded. In another 4 years.... ","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1542180#comment1542180","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Fanny321","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall, ibuypower.com is a pretty good website.<br><br>They have a wide availability of parts to choose from and often have discounts and sales.<br><br>My online gripe is that the customer has to pay to ship the computer for repairing parts.<br><br>The customer service seems experienced and Lee was helpful and patient.<br><br>Overall, I would recommend.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1542124#comment1542124","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Phontsy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve bought 2 - 3 systems from Ibuypower before, and every system has been fantastic. They come with no junkware, the machines can be upgraded easily and through the manufacturer, and they are fairly cheap for what you get.<br><br>attn to lee","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1539932#comment1539932","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"dummerang","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very satisfied with iBUYPOWER. I am a return customer because in 2003 I bought a computer from them. When I bought my computer in early 2003 I was very pleased with the system and with the price as well as the customer service they provided. Seeing that my computer has lasted all these years I knew that when I bought another computer I will get an iBUYPOWER. My experience buying this computer just as my first IBP in 2003 went extremely well. My sales rep was Pauline. Pauline provided excellent customer service to me during the order process. I did order online but I chatted with her online too while making my decision. She helped me greatly in deciding what to get. When I wanted to make many changes to the order she suggested she cancel the order and I make a new one. So I did so. This made it much better than having her change the original order. Just a cleaner ordering process I\u0027d say. Pauline is a real gem and I suggest if you order an IBP system which you should then contact her. Yes you can do it online but contact her and ask her questions and she\u0027ll make sure everything turns out great. God Bless Pauline. ","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1533194#comment1533194","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"ComputerUser101","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great build; nice soundproofing and inside cable control. Exceptional technical support from Michael Lam. Purchased through AAFES.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1532846#comment1532846","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"judsonminer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered and purchased a pc system from ibuypower in Jan.2012.<br> The system they built me runs very smoothly, and I found the company sales rep Bryan, and their customer support team to be courteous and helpful. I would not hesitate to purchase from them again.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/comment\/1529510#comment1529510","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Hose58","rating":"5"}, "single");){kind=link}
"All in all, very good product and very competitive pricing. Pauline helped out a lot with my initial order, which was very much appreciated. The only problem I had was that it seemed like they forgot about my order for a while because I had to call them about 2 weeks after I put the order in to see if it was ready. 2 days after I called, it was ready for pickup :>"