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posted May-17-2012 “We apologize for the issues this customer has had with their order from us. We sent out their replacement order on May 11th, this should be delivered to them in the next 1-2 days. If this customer has any additional concerns with this order they can contact me directly by email at jeremy@ikeyless.com
Best regards,
iKeyless Customer Service”
posted May-17-2012 “We apologize for the issues this customer has had with their order from us.
We state on our terms and conditions https://www.ikeyless.com/terms/ that we sell a combination of both new, and refurbished items. The item that you ordered only comes in refurbished condition. If you are unsatisfied with your purchase you are more than welcome to return it for a full refund, simply email me at jeremy@ikeyless.com so I can set you up with an RMA.
In regards to your programming instructions not being sent, this was definitely a shipping mistake on our end. Instructions should have been sent with your order. I will email these to you now.
Please contact us for additional assistance if needed.
Best regards,
iKeyless Customer Service”
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posted May-16-2012 
![Share](javascript:share_rating({"review_body":"Awesome!!...Your website was a cinch to navigate & found what I needed in no time...recieved my order within 3 days, and with the help of your online instuctional video, programmed my keyless remote like a pro!...Never been happier with a urchase of any kind!!...Anthony","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1549682#comment1549682","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"Anthony5818","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought a Toyota smartkey from Ikeyless. Couldn\u0027t get it programmed. Took it to two different Toyota dealers. The second dealer said that in order to follow Ikeyless\u0027s \u0022Dealer programming instructions\u0022, he would have to charge me $200 whether it worked or not. Ikeyless assured me that it would work. It did not. Toyota could not program the key. Because I didn\u0027t get the key programmed within Ikeyless\u0027s 90 return policy, they won\u0027t give me a refund. And I\u0027m out $400. Ikeyless offered a replacement key. However, I\u0027m not willing to pay any more \u0022up front\u0022 programming charges. Both dealers told me that about 75-80% of aftermarket keys cannot be programmed. Be careful, you might not be saving money.","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1549050#comment1549050","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"kdpride","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It\u0027s been 4 weeks and they still haven\u0027t gotten me my order, despite the promise of \u0022same-day shipping\u0022 at checkout. What a waste of time. <br><br>First a \u0022backorder\u0022 that they didn\u0027t tell me about until I inquired, then they sent the wrong item, wouldn\u0027t pay return postage, etc. Avoid these clowns.","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1546466#comment1546466","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"still-keyless","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very pleased with the service we received from ikeyless. We were pleasantly surprised at how quickly we received our order and the keys woked perfectly. We also ordered two remotes for our new (used) vehicle and only after spending an inordinate amount of time trying to program the remotes did we discover that the car doesn\u0027t have keyless entry capabilities! Fortunately, I spoke with an extremely helpful representative from ikeyless (Stephanie) and the money spent on the remotes will be refunded. I am very pleased with the services provided by ikeyless and will definitely shop with them again. ","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1542566#comment1542566","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"Jaki212","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased three blank transponder keys. I have to admit I was skeptical, being that the dealership wanted to charge me $200 per key. They offered a money back guarantee, so I bought them with confidence. I was very please with this seller. They kept in contact and I received my keys within 4 days of purchasing them. And to my surprise, they worked! I saved hundreds of dollars and have recommended this seller and website to my friend who almost got charged with an inflated price from the chevy dealer. Hightly recommended!","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1540654#comment1540654","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"martink6460","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am driving a Jeep Liberty and needed a replacement Key. I got the correct remote and Key from iKeyless and even the instructions to program the replacement remote transmitter. It took me a couple of tries to program the remote, but everything is working now! ","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1538970#comment1538970","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"Hermaa","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very disappointed. While order took about two weeks for delivery, when I opened the envelope I found a beat-up old remote. And no instructions. Order form didn\u0027t say \u0027used\u0027, but it did say programming instructions included with order. I pulled the owners manual and found directions.<br>Then the \u0027new\u0027 remote wouldn\u0027t program. So I went and bought a new battery. Still won\u0027t respond.<br>For $125 I really expected more. Should have read these reviews first. Buyer Beware. ","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1535576#comment1535576","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"Robert287747","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I was very pleased with products and service. They were shipped very quickly. I was unable to use the keys due to not having a master key that dealership could reprogram them to.The return seems to be simple,when I called they said no problem.I feel I saved several dollars using this service.","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1528998#comment1528998","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"BeverlyElmore","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was able to replace my keyless entry remote with just a few clicks on my computer. The price was about half of the dealer price and delivery was quicker than expected. However, I did find my two remotes before the new one arrived. The return process has been made very simple and I am being issued a full refund including shipping. ","link":"http:\/\/www.resellerratings.com\/store\/iKeyless\/comment\/1510391#comment1510391","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKeyless.jpg","store_name":"iKeyless","username":"angie101","rating":"5"}, "single");){kind=link}
"They had the product I thought I needed and I received it in a fairly quick amount of time. I should have done more research to realize my vehicle was not equipped to handle the merchandise I ordered.
They are very good about allowing me to return the items and that is what I look for in a merchant, a good return policy."