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"I purchased dvdXcopy platinum form this company and was sold a unit that had been opened and the serial numbers used, making it useless and unregisterable, I cannot find a way to contact them, nor can I use the product at all."
"This outfit is the worse. As of Jan 18, they were still insisting that the copy of WinFax ordered on Jan 4 had been shipped on Jan 6 and I could not cancel, despite the tracking number not showing any delivery. 17 days have now passed and no software."
"I purchased Quicken software from Tekdeal, after reading a couple of positive reviews from a different website. After two weeks with no delivery, I looked up other reviews and found that this merchant had terrible ratings. I emailed the company last week and have not heard back from them yet. I did not expect to get my order; however, it came in the mail four days ago, in perfect working order. I am very pleasantly surprised. Perhaps it is under new management?"
"Absolutely the worst purchasing experience ever. Ordered software, installed it and when I tried to register it, it had already been registered. No response from the company until I stopped payment on credit card. Very rude and belligerent people. NEVER EVER do business with this company."
"The order was placed on June 10 and an email sent back saying the order was received; on June 21 I found out the store went out of business on June 15...I have emailed (The only means of communication available to the former store)to see about my order or whether to stop payment on my credit card. I did not receive any product nor notice the place has gone out of business. "
"So far, I am not pleased at all with this transaction. I placed an order over a week ago and supposedly you can check the status online. It still says the order is pending fulfillment. It said that the day I ordered it. I sent an email but only got a response back that said someone would contact me but they never did. I tried to call this morning but it said they were receiving a high volume of calls......probably people complaining about where their order is. This is supposed to be a birthday present and all I want to know is the status of the order."
"I purchased dvdXcopy platinum form this company and was sold a unit that had been opened and the serial numbers used, making it useless and unregisterable, I cannot find a way to contact them, nor can I use the product at all."