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bookbyte.com/

Books & Magazines

Rating 8.12/10 1,369 reviews
(2,138 lifetime reviews)

8.12/100 (6-month rating)
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All Customer Reviews (2,138)

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Rating 2/10 1/5
modified review posted May-14-2012

"I was charged for two books that was cancelled and my money has not been refunded. Not satisfied at all."

modified review posted May-22-2012
Bookbyte's Avatar
Bookbyte, BookByte rep has responded

“The item you wanted for order 4257492 was no longer available at the time of your order. The Marketplace seller didn’t have a substitution to send you, so the order was cancelled and refunded. Order 4257493 was not cancelled and the tracking information shows it was delivered on 5.4.2012.”

Rating 10/10 5/5
modified review posted May-14-2012

"Absolutely love book byte I have saved sooo much h money ."

Rating 10/10 5/5
modified review posted May-14-2012

"Great experience. Book came just in time for the start of my class. I am trully pleased with the services I have received from BookByte.

Thank you,

Jennifer"

Rating 2/10 1/5
modified review posted May-14-2012

"I never received the book. Item: The Bill Gates Story
Seller name: FastMedia
Seller email: BookByte@supportingbuyers.com
"

Rating 2/10 1/5
modified review posted May-13-2012

"My experience with BookByte has been a little frustrating. It's 13 May and I have not yet redceived my order. An order that was reportedly shipped on 28 April. And it is next to impossible to get a phone number to speek with anyone. The USPS is not a very reliable means of shipping and you cannot track anything. You'r relying on the federal government to deliver?
Regarding price, I was a little dismayed to see on my invoice that the cost of the book: Price New $70.00 and Your (my)Price $130.56 plus shipping $5.95.
I really need the book! "

modified review This review was modified by CFXC on May 13 2012 11:18:01 AM
Rating 2/10 1/5
modified review posted May-12-2012

"What can I say? Prices are good, but the free shipping offer is beyond slow. Did I say slow? S.....L.....O.....W.... It's probably an error on their part to ask for a review before the books actually get here.
Ordered on the 4th, still not hear on the 13th. Now, that's not really that long, except that all the other books I ordered, some before this batch have all arrived. the books that came off the bookbyte marketplace (read Alibris) all showed up in 3 or 4 days. The order, placed in the hands of Fex Ex is still hundreds of miles away.

Like I said, prices are great, but the free shipping offer, not so great. I'm just glad that I shopped early, Picking up my next semester's books months before I need them.

This is going to sound weird, trust me I know, but I really wish they had shipped these books USPS. They'd probably be here by now.

===Edited to add===
One of the books I ordered was canceled. Not that received any notice that it was canceled, it just didn't show up. When I checked my account at Bookbyte, I saw that it was ordered, but for some reason it was listed as canceled. I was never notified and had to wait two weeks to find out that my text book wasn't showing up. When I emailed customer service they said that I should have been notified. Really? I should have been?

Thanks for clearing that up.

many of the books are pretty cheap, but the customer service is poor, don't actually expect "service", You're responsible for checking over your order to see if there were cancellations.

Seeing as how half of the inventory listed on Bookbyte comes from Alibris anyway, might as well just shop there."

modified review This review was modified by kashmirgoat on May 19 2012 01:06:36 AM
Rating 10/10 5/5
modified review posted May-12-2012

"Very easy company to deal with. orders were a breeze."

Rating 8/10 4/5
modified review posted May-12-2012

"Very satisfied. Quick delivery at a fair price. The web site was very easy to use."

Rating 4/10 2/5
modified review posted May-12-2012

"The bad news: The website said there were 4 copies. My order processed and payment was made. I was notified the next day that my book was not in stock. If there is some good news, it would be that Bookbyte notified me quickly enough that I could find another one before my class started."

Rating 10/10 5/5
modified review posted May-12-2012

"I would definitely recommend this site it's very quick and easy to work with."

 
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