Community

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Merchant replies in the past 60 days

The merchant community is always active at ResellerRatings. Check out how many merchants are logging in everyday and replying to customer issues.

Past Week Review History

So what's the community been up to? Rating their purchases and shopping experiences of course. Here's the summation for the last 7 days.

2018-12-19
1/5
2018-12-19
False fraudulent products Newfrog
“FAKE FRAUDULENT PRODUCTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would like to make people aware that Newfrog are selling fake products. I have ordered a product which are wraped in the original manufacturer box, but the product inside is fake. And then Newfrog got the cheek to denies that they are selling fakes. I have contacted the original manufacturer that confirms that my product is fake and I have proof.
Please do not support Newfrog as they do not respect, honor and value the seller as by selling...”
“FAKE FRAUDULENT PRODUCTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would like to make people aware that Newfrog are selling fake products. I have ordered a product which are wraped in the original manufacturer box, but the product inside is fake. And then Newf...”
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2018-12-19
3/5
2018-12-19
Shipping charges
“I am not satisfied with their shipping charges. It makes it expensive to buy from here. Amazon looks attractive ”
“I am not satisfied with their shipping charges. It makes it expensive to buy from here. Amazon looks attractive ”
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2018-12-19
5/5
2018-12-19
Customer service
“This company shows you that customer service comes first they have great gear at a great price ...you cant go wrong with elitr”
“This company shows you that customer service comes first they have great gear at a great price ...you cant go wrong with elitr”
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2018-12-19
5/5
2018-12-19
Hawk
“Super easy company to deal with. Merchandise arrived before promised! Highly recommend!!”
“Super easy company to deal with. Merchandise arrived before promised! Highly recommend!!”
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5/5
2018-12-19
GREAAAT
“From the time Matt picked up the phone,my mind was put at ease. I knew that I would get the correct guitar my Grandson had on his Christmas list. Matt took me through the process in a professional BUT personal way. With all the Company persons that I have dealt with over the years...Matt was the best!! Sh suggested that my item be picked up at my local Fed Ex (15 minutes away) for the safety of my not being at home during delivery times!!! My Grandson is in a band and he got me to the Sweetwate...”
“From the time Matt picked up the phone,my mind was put at ease. I knew that I would get the correct guitar my Grandson had on his Christmas list. Matt took me through the process in a professional BUT personal way. With all the Company persons that I...”
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5/5
2018-12-19
Perfect!!
“My order arrived just as expected. The packaging was more than adequate. I’m very happy!!”
“My order arrived just as expected. The packaging was more than adequate. I’m very happy!!”
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5/5
2018-12-19
Find great items at Tomtop.
“I always find fun and interesting things on Tomtop. And the prices are always great! Good place to shop for myself and for gifts for friends.”
“I always find fun and interesting things on Tomtop. And the prices are always great! Good place to shop for myself and for gifts for friends.”
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1/5
2018-12-19
Horrible Customer Service
“Can not get anyone on the phone. No response to messages or emails. Stated 3-5 days for shipping, but they didn't even have the item in stock. I had to call and email to find out this information. They did not send me a backorder notification. Will never shop with them again.
“Can not get anyone on the phone. No response to messages or emails. Stated 3-5 days for shipping, but they didn't even have the item in stock. I had to call and email to find out this information. They did not send me a backorder notification. W...”
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Top Reviewers
Our top reviewers in the past 60 days
Member # of reviews
Aleah18 11
Cesar84 5
AliGee 5
mrwongus 4
Phil-88789 3
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