BEWARE!!! TERRIBLE CUSTOMER SERVICE & SHIPPING!!!
"I was told 4 weeks maximum for delivery - from their website info AND I called them to verify this was accurate. Additionally, my order confirmation says,"It can take up to 2 weeks for an order to ship from the warehouse." (THEY HAVE MORE THAN ONE BUSINESS BUT APPEARS THEY USE THE REVIEWS FOR BEDROOMFURNITUREDISCOUNTS FOR ALL OF THEM. I ORDERED THROUGH DININGROOMSOUTLET.COM)At 2 weeks, there was no online tracking update. I called and was told it would be picked up from the manufacturer the next Monday (one day short of 3 weeks) then has to be inspected and then will begin shipping to me. That Monday, I called them to see if it was actually picked up AND THEY DON'T KNOW - AND, THEY REFUSED TO CONTACT THE SHIPPER TO LET ME KNOW ANYTHING ABOUT THE STATUS OF MY ORDER. I called the shipping company directly and was told they only have a truck "in my area" every 3 weeks. They said IF it was picked up (3 weeks after the order), it would still be at least 2-3 more weeks before it got here!! Again, nobody even knows if it was picked up!!HEAVEN KNOWS WHAT WILL HAPPEN IF IT ARRIVES DAMAGED! (FYI: I am an executive for an online tool reseller. I know how these systems are supposed to work. This is not 1980 and is totally unacceptable. It's a direct reflection on how the seller is operating and the integrity of the company!)"
New bedroom furniture
"After looking at many stores & online, I decided to shop here & could not have been happier. Evelyn made my experience stress free & was patient in answering all my questions & following up with me till the whole process was complete. Looking forward to my new bedroom !"
Shore house bedroom
"Sales rep Nash provided excellent assistance with ordering the bedroom furniture for our new shore house. He provided realistic delivery schedule information and made sure we received the additional discount for our order. Now we will have to see how this company performs with meeting our delivery schedule and furniture quality expectations."
Worth the Wait
"I am extremely pleased with my new bedroom furniture. I was very skeptical ordering through this company, because I did not understand how I could get quality, name brand furniture at literally half the price. My furniture arrived in perfect condition, with warranty tags attached and everything. It took about 6 1/2 weeks for the furniture to arrive. I expected the wait. My only complaint was that it was very difficult to get updates on the expected delivery date. I did not know when the furniture was going to arrive until a few days before it came. Nevertheless, I would use this company again. It saved me a TON of money, and I am very pleased with the quality of the product. "
"I found an buffet on this site that has been out of stock for weeks on others. Even though it said it was available, I suspected that might not be correct, so I started a live chat with Shar. She was very patient as I stated my concern. She took as much time as I needed to get my story and questions out. It turns out, the item was unavailabe. But through her digging deeper, she discovered it would be available in the fall. But there would only be 47 available. 46 were already ordered. So she quickly placed an order for me so I would be able to get the last one. My thanks to her for her expertise and patience with me as I peppered her with questions for clarification. Great customer service! "
" Very helpful in helping me order the bedroom set I wanted. I would definitely order from this company again.""
Customer service was Excellent!
"I called to discuss purchasing a bed I love, but did not want shipped for a couple months. Nash helped me by placing my order and assuring me that my bed would be available when I was ready for delivery. "
Great place to do business with!
"I bought 2 rooms of furniture. Employee Ariana was immediately on chat, stayed for at least 1/2 hour until order was completed. Very polite & helpful the whole time, gave me all discount codes I could use, answered all questions in depth. Awesome!!"
"Nash Sharma was very helpful in helping me order the bedroom set I wanted. Good price for it and I would definitely order from this company again."
Very nice experience!
"Ariana was great. Very pleasant experience!! "
Patient, Co operative Online Sales Person
"Ariana from Bedroomfurniture discounts was fabulous. She was very understanding, never rushing me to make a purchase. Patiently she went through the process and helped clarify all the questions that I had and also worked through multiple options with me. Now waiting for the delivery to happen.... Thanks Ariana.Also a shout out to Sharon Roncal who helped in the initial phases of this sale. Thanks girls !"
"I was looking for two bedroom sets for an apartment. I shopped and chose the items I wanted and then discovered a glitch in the system. Sharon stepped right in and went to work to find what I was looking for and placed the order. She did a great job. Looking forward to the new furniture.Thanks Sharon for being so great."
excellent service and pricing
"Ariana helped me with my order because i was ordering for bedroom and living room and dining and she made it super easy and applied all relevant discounts. the chat feature was great. Would purchase again. "
Great customer service!
"Nash answered all my questions and helped me place my order quick & easy. Thanks"
Smooth And Pleasant Transaction
"Adrian was very knowledgeable of the product I was inquiring about he was very kind and concern he made every thing so simple and made sure I understood pricing and other products that was available Adrain made me a very happy lady today I am very pleased with my transaction. Thank you Adrain"
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