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Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 9.50/10
Customer service: 8.50/10
Return/Replacement policy: 9.00/10
Click a star to Write a Review!
4/5
2018-07-18

Best deals for Self Defense gear on the entire INTERNET!

"This is a cool company in general but what they are really good at are the SPECIALS and DEALS that they do. They announce them to newsletter subscribers so you have to subscribe. You will get the BEST deals that you will see online or at a store for various items. They do $5 deals with free shipping on items like pepper spray key chains, pen knives, lock pick kits, folding knives, etc. For bigger items I've seen them do $20 deal and $10 deals. For example, they did a $10 deal for Chrome Knuckles with free shipping for the first 65 customers.

My advise: Keep your eyes OPEN for the VIP Subscriber DEALS in your email inbox!

PS. They also have secret hidden deals throughout their website they you have to stumble upon and find the hidden links. Its actually kinda cool and fun. You get rewarded for looking around!
"

Helpful Cool

4/5
2018-06-19

"4 of a Kind" 4 Piece Throwing Cards

"Pretty damn slick. They are somewhat sharp but wouldn't hurt to learn how to sharpen them. They really are quite cool. They smoothly fly thru the air when thrown. A lil expensive but really I think, worth it. 9/10

Shipped and got tracking number LESS THEN 2 HOURS after ordering. PRETTY SLICK!
"

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5/5
2018-05-23

What's with the ANGRY reviews????? I LOVE THIS COMPANY!!!

"I've ordered from them at least 6 times since 2004 and have always had a great experience. I've had to return things twice and both times they answered my email and approved the return NO PROBLEM. They have an 888 number that I've never had to call because I've had all my questions answered through email the SAME DAY. I'm very sorry if these aryng reviews are real but I find it hard to believe. One review says that they don't provide tracking numbers for their orders? OF COURSE THEY DO!! THIS IS 2018!! ALL PACKAGES HAVE FREE TRACKING NOW. Plus SHIPPING IS FREE if you buy at least $49 of stuff. One guy said he paid $43 to ship something that cost $9. He must live in Antartica. If the shipping was too high then why did you CHECK OUT and place the order?? You CHOOSE that shipping methed I bet."

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5/5
2018-05-14

A+ customer service

"I bought from them multiple times. Always prompt shipping and delivery. The products are as advertised. The best experience happened lately. They shipped the wrong item (actually more expensive than the one I ordered) and the second item was damaged, unfortunately sometimes it happens. I sent an email describing the issue. Within a couple of days they rectified the deficiencies and shipped the correct item and replacement for the damaged item with apologies. What more can you wish for? Needless to say I will buy from them again."

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5/5
2018-03-13

TOP SHOP FOR YOUR COLLECTOR ITEMS!

"BRASS KNUCKLE COMPANY!
10 OUT OF 10 !!!
NICE SELECTION OF KNUCKLES FOR MY COLLECTION!
I HAVE BEEN DEALING WITH THIS SITE FOR A COUPLE OF YEAR'S AND THEY HAVE SOLD ME 100%
BRASS KNUCKLES "NOT" CHEAP CHINESE FAKES.
THIS IS THE BEST SITE FOR MY COLLECTION, THEY HAVE ALL THE KNUCKS I NEED, CUSTOMS CAN BE A PROBLEM AS I LIVE IN THE UK AND HAVE LOST A COUPLE OF SET'S TO THEM,
NEVER MIND I JUST SAVE UP TO BUY ANOTHER SET.
BUT THIS IS A 100% LEGIT STORE.
RICKY.
UK.
"

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5/5
2018-02-01

Great website!

"I've been ordering from them for over 10 years and each year they introduce new Brass knuckles I've never seen before. The 1864 New York Copper Knuckles with the leather protective sleeve was my lastest purchase and I"m very happy with it an how it turns green over time and looks very very cool on my shelf with my other weapons.

A+ Quality and shipping took 3 days which is fine.
"

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1/5
2017-11-14

Absolute worst battery I ever bought, hands down this company ****

"This company is about, looking good, and not putting a quality product on the market. it's like you're paying more for the packaging and name than the product itself it. This company need to spend less money on Advertising and spend more money on putting a quality product for their customers. "

Helpful Cool (1)

4/5
2017-09-29

Pretty Impressed!

"I've always wanted a set of brass knuckles and a butterfly knife. Found them both on their site for a decent price. After I placed my order, I saw all the one star reviews and got worried. At any rate, I got a shipping notice with tracking number a few days after I ordered and had my stuff a few days after that. The brass knuckles are nice and solid with a good weight to them and made in India. The butterfly knife is just kinda ok, but still fun to play with. And it was made in China. I'm not a weapons aficionado by any means, but I'm happy."

Helpful (2) Cool

1/5
2017-04-05

Long shipping times. NO COMMUNICATION. NO REPLY

"Long ship time. No tracking number. No reply or response to request for trackimg number. If I seen all these reviews before my purchase. No customer service & no reply is my biggest concerm and problem with this company. How are you supposed to run a business and get repeat buyers or refferals"

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1/5
2017-02-09

"Most useless and dishonest company I've ever used, $400 worth of gear ordered and paid for months ago and still nothing to show for. Emailed and tried calling multiple times and no response. DO NOT USE THIS WEBSITE. "

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1/5
2016-12-05

Piss Poor Customer Service Don't Buy There A Scam

"I bought a knife and the 1-3 day shipping Ang got nothing contacted them via email (multiple times) phone (multiple times but it's a computer so it's no help) still nothing submitted forms for scam and call the authorities still nothing A WASTE OF TIME AND MONEY THAT YOU WONT GET BACK"

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1/5
2016-02-17

Horrible service

"I ordered 2 knuckles and received only one but also received a cheap knife. Havent got a reply from the email I send and the phone service is a computer, not an actual person to talk to.

Also, the website say high quality. The knuckles and knife I received are Chinese junk.
"

Helpful (1) Cool

5/5
2013-07-16

"These guys are the REAL deal. I looked at various vendors online for this type of product, but BKC delivered exactly what they advertize: Solid brass beauty that fits your hand like it was missing an appendage. Their site also has an abundance of other cool stuff available from civilian & survival gear up to police and spy gear. I have them bookmarked in my website favorites, have already recommended them to a few friends, and will most definitely be buying from them again."

Helpful Cool

5/5
2013-07-09

"I searched all over my city im from for a pair of legit knucks and got nothing but bad faces or a bogus story. When I seen this site Brass Knuckle Co. I was a little bit scared to be honest. Once I read the comments from others,and seen how proud they were of their knucks I thought I'd give it a shot .. I went with the classic brass ones.I'm a collector not an attacker, for the most part. When I got my package 4 buisness days later , I was not only excited but very very pleased with the quality of the brass knucks. I value these higher than name brand lockback pocket knife I never leave home without for the last 11 years, that is almost 4 times the value/price. To make a long story short I'm already shopping again for all the other awesome stuff they have . If you find yourself asking yourself if you should try this company , I can assure you . You wont have to worry if you got what you were after and if it is made to last longer than us.And if I didn't already say it THANK You, you made my week.And i got 3 e-mails to let me know the status of my order counting the tracking info."

Helpful Cool

5/5
2013-07-07

"This is my second time ordering from Brass Knuckles Company.

The products are very high quality, and the customer service is absolutely superb. I had several questions regarding some of their products, and they were very happy to answer any inquiry that I may have had...the most awesome thing about this was that I received an email within the hour that I asked a question.
Secondly, Pinky...was very helpful to me and addressed any concerns that I had...One of the products that i received was defective, and not only was i refunded...but was given a 25% discount on my future order....If that is not great service, then I don't what is....
For what it's worth, anybody bashing this company is just being a jerk....and take my word when i say that just because of the wonderful customer service i received, I can assure you that I will be a returning customer, and advertise to my this name to my colleagues.

Thank you for your outstanding services!

Sincerely,

Mike Grouchtchouk
"

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