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Payment options

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Review History & Profile See full Rating history

Product & services pricing 9.29/10
Chance of future purchase: 9.14/10
Shipping & packaging: 9.02/10
Customer service: 9.64/10
Return/Replacement policy: 8.85/10
Click a star to Write a Review!
5/5
2018-06-18

LD Products

"Great customer service and reasonable prices."

Helpful Cool

3/5
2018-06-17

Something is not clear this time

"I have used LD Products for a few years and they have always given me a clear print product, but this one just would not make a good clean copy. We took the the toner out and replaced hem in the slots on our canon printer and realigned it and they are still fuzzy. Was there something different about these cartridges?"

Helpful Cool
No Avatar
ldproducts-1 from LDProducts has responded
Posted Jun-18-2018

“We cannot apologize enough inconvenience this issue has caused. We definitely want to check this out and take care of you. We’ll get in contact with you shortly for further assistance to resolve this for you. Should you wish to handle this via phone, you can also reach out to us at: 888-321-2552 and any one of our representative would be more than happy to assist you.”


5/5
2018-06-16

"Everything was great. Didn't expect to get it so soon. "

Helpful Cool

1/5
2018-06-14

No respect for customer's time and money

"We returned the wrong item to the company, which of course is our fault. But for some reason, the warehouse made a mistake and processed the item anyways. We contacted them to straighten out the mistake, but despite our multiple calls, we were told nothing. Then, they decided then to discard to item or lost it, and tells us they aren't liable for the item. It took them weeks to get back to us, during the time they could have found and returned the item to us. Instead, we stressed over the money lost and eventually were basically told we didn't matter to them as a customer. How can they not be liable for their actions as a company whose whole identity is processing these items? The item didn't even have the same barcode or identifying numbers. I will say this for them, the people I talked to were calm and at least sounded apologetic. "

Helpful Cool
No Avatar
ldproducts-1 from LDProducts has responded
Posted Jun-15-2018

“We cannot apologize enough inconvenience this issue has caused. We definitely want to check this out and take care of you. We’ll get in contact with you shortly for further assistance to resolve this for you. Should you wish to handle this via phone, you can also reach out to us at: 888-321-2552 and any one of our representative would be more than happy to assist you.”


4/5
2018-06-14

Fast Service

"It never fails when my product is shipped the boxes are crushed :("

Helpful Cool

5/5
2018-06-13

Installed new toner

"My Brother printer stopped and wouldn't print. I installed an LDP toner cartridge and it now works."

Helpful Cool

4/5
2018-06-10

Great ink, great price, ink level indicator issues.

"LDProducts is my go-to supplier for inkjet cartridges. I have used their cartridges for years in inkjet printers from Epson, HP, Canon, and Brother printers. The quality seems as good as the manufacturer's cartridges supplied with the printers. My only complaint (why I deducted a star), is that sometimes the ink level indicator does not work right. "

Helpful Cool
No Avatar
ldproducts-1 from LDProducts has responded
Posted Jun-11-2018

“Thank you for taking time to leave us a feedback! We are happy to hear about the good experience. It is normal with remanufactured/compatible cartridges to read with empty or low ink levels since the manufacturer blocks third-party technology for that feature. You can usually bypass these messages by holding down the “OK” or “Resume” button on your machine. As long as the error does not prevent you from printing out a page, you should be able to get the full life out of your cartridge as long as it still holds usable ink. You can always reach us via live chat, email or at 888-321-2552 and we will be happy to assist you. ”


5/5
2018-06-07

Excellent ease of ordering and quick delivery of ink cartridges. I am extremely pleased!

"Excellent ease of ordering and quick delivery of ink cartridges. I am extremely pleased! Will use again!"

Helpful Cool

5/5
2018-06-03

Great service and great product

"I have been using these inks for several years and have found them to be outstanding especially at their price.
If there is a problem, LD corrects it right away.
"

Helpful Cool

5/5
2018-06-02

What a deal!

"Great prices, good quality and fast delivery. Sign up to get discounts. It is worth it."

Helpful Cool

5/5
2018-06-02

Always a great experience

"I've been purchasing ink cartridges from LDProducts for years. Never any problems and always quick delivery."

Helpful Cool

5/5
2018-06-01

FAST DELIVERY

"Received my order in outstanding time. Order was correct as usual - We love LD PRODUCTS"

Helpful Cool

5/5
2018-05-28

Excellent 3rd party ink/toner

"I stumbled upon LD products about 7yrs ago. They are the only place I purchase ink and toner from. I have recommended them to many people. I've never had a bad experience with their products. Ink carts don't clog, print quality is OE level, possibly better.

I've found their toner to typically have more color saturation than the OE (at least for Canon and Oki printers) toner. If there has been any issue, it would be when I buy a new printer and only need to replace a color or two; the color calibration is off until all OE carts have been replaced.
"

Helpful Cool

5/5
2018-05-27

EXCELLENT SERVICE

"I have not used it. Ordering and delivery was excellent. "

Helpful Cool

5/5
2018-05-25

Great work!

"Easy eCOM Site, shipped faster than expected, price and performance can’t be touched"

Helpful Cool

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