maxback.com
313 reviews
7.17 / 10
  • ADDRESS
    16507
  •  
  • BUSINESS HOURS
    8:30 AM - 5:00 PM ET
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    info@maxback.com
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • checkmark icon Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-08-25

Perfect representation

"The folks at Maxback represented themselves and their products perfectly! My daughter was thrilled with her new phone! Thanks!"

Helpful Cool

5/5
2018-04-16

Great Experience

"I needed to replace my wife's Samsung because it was doing weird things and would not hold a charge. She didn't need the newest and greatest phone to replace it but wanted something that would fit her needs. I also liked the idea of paying for the phone out right and not having payments every month. I guy I work with said he got a great deal on a phone he bought from Maxback. I went on the site which had a huge selection of phones amongst other items and found a Samsung S7 Edge.
The transaction was easy and the phone looked brand new when we received. It was in the original box with all the original amenities (charger, ear phones). Phone works great. I told my brother about the site and he is going to buy an Iphone 6.
"

Helpful Cool

5/5
2018-02-23

Experienced reseller

"I have been doing business with MaxBack for over 2 years, and I have had a great experience about every device I have bought
. Their service is great, and they are accurate with device description.
You really can do a great deal buying and supplying from MaxBack !!
100% recommeded.
"

Helpful Cool

1/5
2018-02-19

Completely untrustworthy

"They tried to tell me the heart rate sensor on my Apple Watch does not work, and wanted to recycle it without any form of payment. Once it was returned to me I asked Apple support to run diagnostics on the watch. Absolutely nothing was wrong with it as it fully passed Apple diagnostics. I don’t know whether they are just incompetent or if they were trying to pull a fast one over me, but regardless of the reason this company cannot be trusted and should be avoided. "

Helpful Cool
+ Read user comments

5/5
2018-02-16

Exceptional Product and Service

"It’s been one week since I purchased a gently used Samsung S7 from MaxBack. It is an absolutely beautiful phone (aesthetically and mechanically) and was a seamless transition from my old S5 to the S7. As promised, the phone was in excellent condition. My last several phones have been from MaxBack and all of them were in the exact condition that they disclosed in the listing. When my new Samsung S7 decides to stop working, hopefully not for a long time, MaxBack will be my first stop for a new device. Why anyone would pay full retail for a phone anymore totally baffles me..."

Helpful Cool

5/5
2017-11-14

Cell Phone

"I needed a new cell phone and wanted to give MaxBack a try.... The process was quick and easy. I received the phone & was shocked - it looked brand new! Not a single scratch or dent! The screen looks perfect and it works great too. I would highly recommend giving MaxBack a try and save yourself hundreds of dollars. I'm going to check out their other accessories for my kids too!!!!"

Helpful Cool

1/5
2017-09-23

NOT TRUSTWORTHY

"SENT A PRODUCT IN ONLY A YEAR OLD. WAS QUOTED 50.00 . IN PERFECT CONDITION. RECEIVED A E-MAIL BACK THE TOP WAS DAMAGED. IT WAS PACKAGED FULLY WRAPPED IN FOAM. TOLD THEM TO SEND IT BACK. WHEN I RECEIVED IT BACK IT DID NOT APPEAR TO BE THE ONE I SENT. THE TOP LOOKED LIKE SOME HAD DROPPED IT TO THE FLOOR - NOT SHIPPING DAMAGE. DO NOT TRUST THIS COMPANY."

Helpful Cool

5/5
2015-07-16

"Extremely fast at receiving and processing my order!!"

Helpful Cool

5/5
2015-06-19

"As a volume partner, I have sold something like 450 phones to Maxback in the last 18 months. After an extensive amount of research and consideration, we elected to use Maxback for our resale partner of choice, and we simply could not have made a better choice.

Maxback is exemplary in its service, professionalism, efficiency, and re-sell rates.

I cherish my working relationship with Maxback and foresee a continuation of our partnership for years to come.

I strongly endorse Maxback as THE place to sell your phone or tablet; in fact, I can think of no better place to sell one, ten, or 100 items.

- Jesse
"

Helpful Cool

5/5
2015-06-19

"I had several phones to send in and Conor was a huge help. I was extremely please with the service and speed."

Helpful Cool

5/5
2015-03-30

"Used Maxback.com to sell back a Samsung Galaxy S4 and we extremely satisfied with my experience. I requested shipping material from Maxback.com and those took a little longer than expected, but I received notification that they received my phone in short order and within a day or two was notified that the payment was deposited to my PayPal account. Total turn around from the day I requested quote/shipping materials to receiving payment was 11 calendar days. I received the full amount I was quoted and am quite satisfied with my experience. Maxback.com quoted more than any other site out there. I'll be using them for my next phone."

Helpful Cool

1/5
2015-01-13

"Stay Away from this company. I sent a phone in excellent condition that was well packed and they informed that the screen was cracked and would be offering me a third. Not sure what happened if they dropped or whatever. However bottom line is THEY ARE NOT HONEST. Do not do business with them."

Helpful Cool

5/5
2014-10-28

"Super easy and I got my money fast!"

Helpful Cool

5/5
2014-10-27

"awesome . Love the web site. Very fast "

Helpful Cool

5/5
2014-10-27

"Fast and easy and good value. Good selection of phones to allow for trade in. "

Helpful Cool

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