We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Maxback.com
  • Maxback.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      16507
    •  
    • BUSINESS HOURS
      8:30 AM - 5:00 PM ET
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      info@maxback.com
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review Maxback.com by clicking a star below.
Rating 10/10
5/5
2018-04-16

Great Experience

"I needed to replace my wife's Samsung because it was doing weird things and would not hold a charge. She didn't need the newest and greatest phone to replace it but wanted something that would fit her needs. I also liked the idea of paying for the phone out right and not having payments every month. I guy I work with said he got a great deal on a phone he bought from Maxback. I went on the site which had a huge selection of phones amongst other items and found a Samsung S7 Edge.
The transaction was easy and the phone looked brand new when we received. It was in the original box with all the original amenities (charger, ear phones). Phone works great. I told my brother about the site and he is going to buy an Iphone 6.
"



Rating 10/10
5/5
2018-02-23

Experienced reseller

"I have been doing business with MaxBack for over 2 years, and I have had a great experience about every device I have bought
. Their service is great, and they are accurate with device description.
You really can do a great deal buying and supplying from MaxBack !!
100% recommeded.
"


Rating 2/10
1/5
2018-02-19

Completely untrustworthy

"They tried to tell me the heart rate sensor on my Apple Watch does not work, and wanted to recycle it without any form of payment. Once it was returned to me I asked Apple support to run diagnostics on the watch. Absolutely nothing was wrong with it as it fully passed Apple diagnostics. I don’t know whether they are just incompetent or if they were trying to pull a fast one over me, but regardless of the reason this company cannot be trusted and should be avoided. "

+ Read user comments

Rating 10/10
5/5
2018-02-16

Exceptional Product and Service

"It’s been one week since I purchased a gently used Samsung S7 from MaxBack. It is an absolutely beautiful phone (aesthetically and mechanically) and was a seamless transition from my old S5 to the S7. As promised, the phone was in excellent condition. My last several phones have been from MaxBack and all of them were in the exact condition that they disclosed in the listing. When my new Samsung S7 decides to stop working, hopefully not for a long time, MaxBack will be my first stop for a new device. Why anyone would pay full retail for a phone anymore totally baffles me..."


Rating 10/10
5/5
2017-11-14

Cell Phone

"I needed a new cell phone and wanted to give MaxBack a try.... The process was quick and easy. I received the phone & was shocked - it looked brand new! Not a single scratch or dent! The screen looks perfect and it works great too. I would highly recommend giving MaxBack a try and save yourself hundreds of dollars. I'm going to check out their other accessories for my kids too!!!!"


Rating 2/10
1/5
2017-09-23

NOT TRUSTWORTHY

"SENT A PRODUCT IN ONLY A YEAR OLD. WAS QUOTED 50.00 . IN PERFECT CONDITION. RECEIVED A E-MAIL BACK THE TOP WAS DAMAGED. IT WAS PACKAGED FULLY WRAPPED IN FOAM. TOLD THEM TO SEND IT BACK. WHEN I RECEIVED IT BACK IT DID NOT APPEAR TO BE THE ONE I SENT. THE TOP LOOKED LIKE SOME HAD DROPPED IT TO THE FLOOR - NOT SHIPPING DAMAGE. DO NOT TRUST THIS COMPANY."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-16

"Extremely fast at receiving and processing my order!!"


Rating 10/10
5/5
2015-06-19

"As a volume partner, I have sold something like 450 phones to Maxback in the last 18 months. After an extensive amount of research and consideration, we elected to use Maxback for our resale partner of choice, and we simply could not have made a better choice.

Maxback is exemplary in its service, professionalism, efficiency, and re-sell rates.

I cherish my working relationship with Maxback and foresee a continuation of our partnership for years to come.

I strongly endorse Maxback as THE place to sell your phone or tablet; in fact, I can think of no better place to sell one, ten, or 100 items.

- Jesse
"


Rating 10/10
5/5
2015-06-19

"I had several phones to send in and Conor was a huge help. I was extremely please with the service and speed."


Rating 10/10
5/5
2015-03-30

"Used Maxback.com to sell back a Samsung Galaxy S4 and we extremely satisfied with my experience. I requested shipping material from Maxback.com and those took a little longer than expected, but I received notification that they received my phone in short order and within a day or two was notified that the payment was deposited to my PayPal account. Total turn around from the day I requested quote/shipping materials to receiving payment was 11 calendar days. I received the full amount I was quoted and am quite satisfied with my experience. Maxback.com quoted more than any other site out there. I'll be using them for my next phone."


Rating 2/10
1/5
2015-01-13

"Stay Away from this company. I sent a phone in excellent condition that was well packed and they informed that the screen was cracked and would be offering me a third. Not sure what happened if they dropped or whatever. However bottom line is THEY ARE NOT HONEST. Do not do business with them."


No Avatar

Verified Customer
Rating 10/10
5/5
2014-10-28

"Super easy and I got my money fast!"


No Avatar

Verified Customer
Rating 10/10
5/5
2014-10-27

"awesome . Love the web site. Very fast "


No Avatar

Verified Customer
Rating 10/10
5/5
2014-10-27

"Fast and easy and good value. Good selection of phones to allow for trade in. "


Rating 10/10
5/5
2014-10-24

"I am very happy with my transaction with Maxback. They evaluated my tablets the same day they received them. The value was as originally quoted with the BYOBox bonus. The money was in my PayPal account that night. Thanks MaxBack!"


Learn about Our Reviews

Share Maxback.com's store rating

Maxback.com is not a merchant member. If you're this merchant, learn more!

Maxback.com is not a merchant member
Maxback.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »