• ADDRESS
    1420 Wakarusa Dr
    Suite 101
    Lawrence, KS US
    66049
  •  
  • BUSINESS HOURS
    M-F 8-5
    GENERAL PHONE
    1-800-239-9892
    FAX
    1-888-302-7742
  •  
  • SUPPORT EMAIL
    info@plushrugs.com
    SUPPORT PHONE
    1-800-239-9892

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Shipping options

  • option not available UPS Ground
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  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
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Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
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Review History & Profile

Product & services pricing 9.77/10
Chance of future purchase: 9.69/10
Shipping & packaging: 6.25/10
Customer service: 9.63/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2018-09-16

Excellent

"Customer service was wonderful and willing to help with any issues! "

Helpful Cool

5/5
2018-08-28

Excellent Customer Service

"Jessica did an amazing job of fielding my questions and getting me the help I needed. She was quick to answer the phone and even quicker to resolve my issue with a rug order I had. Would recommend to anyone."

Helpful Cool

5/5
2018-08-21

Perfect rug and perfect price

"This rug is so perfect for my living room in my new house that I bought a second one for the dinning room. The rugs arrived quickly and the price was the lowest of all the other web sites I was looking at. The customer service online chat was very helpful and answered my question promptly."

Helpful Cool

5/5
2018-08-18

Good Company

"Recommend site from sister in law."

Helpful Cool

5/5
2018-08-16

Wow

"Great prices and variety."

Helpful Cool

5/5
2018-08-15

Amazing Selections

"Easy to use web site, many options to select from, and reasonable prices."

Helpful Cool

5/5
2018-08-11

Quick to help even on a Saturday

"Thanks for answering the chat!"

Helpful Cool

5/5
2018-08-04

Found what I wanted

"I was very pleased to find the exact rugs I wanted. They are 100% wool and very durable. They are a taupe color that blends with everything!! Thanks!"

Helpful Cool

4/5
2018-07-25

"I just wish you had more hunter green colored rugs in a variation of patterns."

Helpful Cool

5/5
2018-07-20

"Found rug I was looking for a lower price than anywhere else. There were also more color choices at PlushRugs.com than at the other, more expensive places."

Helpful Cool

5/5
2018-07-13

So Happy

"So happy to have found PlushRugs! I was able to match an area rug I already own and can hardly wait to receive the two matching rugs in additional sizes. PlushRugs even prompted me to remember rug pads. I called customer service and spoke with Jessica, who was professional, courteous, and knowledgeable! Pricing is excellent and checkout easy and convenient. Looking forward to receiving my new rugs very soon!"

Helpful Cool

5/5
2018-07-12

"It’s not very easy finding your company online.

Although I’m not that happy about the delay in delivery, for anyone interested in buying any rug from Safavieh ‘s Antiquities collection, your site is the only one I found that, after extensive searching, that carries a large selection of this product.

In the past, I’ve bought 3 Safavieh rugs at Overstock and been very satisfied with the rugs and the services I received from this company. However, when I started looking for these rugs in the 500s, I didn’t find any other online company, despite what the website blurb claimed, that carried any of these rugs.
I don’t know the reason(s) for this scarcity but it’s interesting that you carry a large selection and that it’s so difficult to find your company.
"

Helpful Cool

4/5
2018-07-11

"Looks ok so far! Will be eager to see if the online colors in the rug match up in reality!"

Helpful Cool

5/5
2018-07-09

Great experience!

"Large selection, low prices, and easy to navigate website. "

Helpful Cool

5/5
2018-07-04

Price match, great website for choosing rugs online

"Plush Rugs matched the price I found for the rug I originally found on their site, but saw cheaper on another site. Their site is by far the best for making a rug choice online - great layout, lots of pictures and key color identification for matching purposes. Hopefully the delivery experience will be as great as the order."

Helpful Cool

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